E-Class (W212) 2010 - 2016: E 350, E 550

Car goes into park - GLK350 4 matic

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Old 08-07-2018, 02:45 PM
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GLK350 4matic
Car goes into park - GLK350 4 matic

Have over 106 instances of car switching to park while coming to a stop below 6mph. One MBenz dealer (Orin B Hayes) thought I was making it up and sent me to another dealer. Current dealer, Gurley Weeks, has the service bulletin but will not fix it if they cannot recreate it. Since it is infrequent, hard to do at the dealership. Dealer wanted $1800 to fix in June, now the problem is so bad need it fixed before I get injured. How do I get dealer to cover costs?
Old 08-07-2018, 03:42 PM
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Originally Posted by orestesbaez
Current dealer, Gurley Weeks, has the service bulletin but will not fix it if they cannot recreate it. How do I get dealer to cover costs?
Contact MBUSA customer assistance 800-367-6372 have bulletin and VIN handy.

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