E-Class (W212) 2010 - 2016: E 350, E 550

GWC warranty anyone?

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Old 09-05-2018, 12:33 AM
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E550 2010
GWC warranty anyone?

Ok guys i bought a car last week w212 2010 e550 4matic with air suspensions, and dealer said that i have to buy extend warranty GWC for 2 years just in case if car breaks down and price was 2k for best one like all inclusive cuz its expensive car and parts are expensive so i bought it, on the contact it says that it cover anything like air suspensions,engine,transmission, like all major cost parts and labor, and now my suspensions front and rear seems dead and i want fix it via that insurance gwc, any thoughts ? Or any shop u know who accept that insurance, it says i can choose my own shop.
thank u
Old 09-05-2018, 08:50 AM
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2014 e250 bluetec
I bought an exclusionary GWC policy with my car as well. Not sure how much use I'll get out of it, but all it takes is a few emissions components to go south on my bluetec for me to break even. My local MB dealer has experience with GWC and said they haven't had any issues with them so far. Their online reviews are mixed at best.
Old 09-05-2018, 08:50 AM
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2014 E550-sold 😩
Wow. No 30 day warranty? What does the dealer say? I’d be right back there pounding on the door. I hope the Airmatic falls under your plan. Not all plans cover it.
Old 09-05-2018, 11:30 AM
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E550 2010
30 days with dealer warranty and additional GWC warranty for 2 years, i heard that if suspension breaks like dead cant move they will replace and not fact that they will put brand new or oem sometimes they pay for used ones, so i dont know im confused lil bit, but for sure i have to replace all 4 shocks
Old 09-05-2018, 04:12 PM
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2011 E550 P2 4M Sedan
I would check with your local dealers and trust indy mechanics and see who has dealt with the warranty company before.
Old 09-05-2018, 08:30 PM
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'11 E350 4Matic Sport
I had GWC Exclusionary on my '09 C300 and took advantage of it. I will warn you though to make sure you read what it does not cover.

My only claim was when my ESL/EIS failed on my departed '09 C300. Ended up paying ~$600 for a ~$1600 repair but my car ended up being in the shop for nearly a month as my indy was fighting with GWC on what to repair next, with the EIS/ESL failure MB recommends replacing both at the same time as well as buying a new key. GWC required them start with the cheapest part first and go from there, this required ordering a part, waiting installing then when that didn't work ordering another part, waiting then installing......lather rinse repeat. Now despite the lengthy time to repair the $$ it saved paid for about 40% of the extended warranty.

One thing I will mention is GWC has their own set of "book time" of how many labor hours any given repairs should take, this is why I ended up out of pocket for ~$400 ($200 replacement key was not covered at all). My indy told me this is common and they will only pay maybe 1.5 hours that should be a 2-2.5 hour job.

Also I saw someone above mentioned emissions components - be warned the Exclusionary coverage does not cover any emissions components. There are a number of items that are not covered under the Exclusionary package.

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