E-Class (W212) 2010 - 2016: E 350, E 550
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Dual command mode on 212

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Old Sep 12, 2018 | 09:55 PM
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Dual command mode on 212

I was watching a YouTube video about 8 things that we don't know about our Mercedes and the one thing I seen that I wasn't aware of is the dual command feature that's were u hold the talk button and u're command goes straight to u're phone not the cars command unit ... So if I hold the talk button I shoul b able to ask Google voice a question as long as my phone is connected via Bluetooth... But doesn't work on my 2015 212 .. any of u guys heard of this feature and does it work ? By the way my phone is a note 8... Thanks
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Old Sep 13, 2018 | 05:29 PM
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I saw that video, too. I think it's supposed to work with cars equipped with Apple Carplay or Android Auto. (The car featured has Android Auto available in the Comand Display at 3:41) Here is the video... .


The guys says the feature works on most Mercedes-Benzes "over the last 10 years." But I can't get it to work on my 2016 NTG5.1. Pressing and holding the button only summons a Command prompt for a phone number to call. I've even gone to the trouble to install Android Auto on my Samsung, along with all the latest support apps required. And it still does not summon the phone via Bluetooth

Maybe others can help us figure this one out.

Last edited by DFWdude; Sep 13, 2018 at 05:50 PM.
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Old Sep 13, 2018 | 05:30 PM
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can you link the video? Haven't heard of that one.
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Old Sep 13, 2018 | 06:43 PM
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,@ DFWdude. That's exactly the video and ure rite he States 10 yrs or newer and mine is a 2015 and I get the same as u when I press the button ...sad because that's a nice feature to have especially if u're car doesn't have carplay or Android auto which needless to say mine doesn't
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Old Sep 13, 2018 | 06:44 PM
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https://youtu.be/KBu6Zgpf4iI
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Old Sep 13, 2018 | 06:46 PM
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This is the YouTuber rrsponse ++----Some phones need to be unlocked before using it in the car, try to enter your code on the phone or whatever, make sure it's not locked before you use it for the first time. If you have Android, you can just unlock it by saying "Ok Google". Also make sure it's connected via Bluetooth. Make sure to update your phone to the latest updates. If nothing works after that, then maybe your particular car isn't compatible...
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Old Sep 13, 2018 | 07:42 PM
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Originally Posted by bigjule
This is the YouTuber rrsponse ++----Some phones need to be unlocked before using it in the car, try to enter your code on the phone or whatever, make sure it's not locked before you use it for the first time. If you have Android, you can just unlock it by saying "Ok Google". Also make sure it's connected via Bluetooth. Make sure to update your phone to the latest updates. If nothing works after that, then maybe your particular car isn't compatible...
By unlocked, I assume you mean the phone needs to be on it's main screen (not screen locked)?

I'll try this. But if it's necessary to unlock the screen to use the phone from it's main screen, it somewhat defeats the hands-free purpose of the feature. Maybe it's just me, but my phone defaults to locked mode after 15 secs of no use to conserve battery.
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Old Sep 13, 2018 | 08:37 PM
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I believe I tried it thst way ..dont remember if I had the phone opened , I think I did.... but I do agree with ure point about having it unlocked...I'll try it again tomorrow... Also I'm pretty sure u know . You can change u're phone settings to keep ure phone unlocked
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Old Sep 13, 2018 | 08:58 PM
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OK, discovered my phone is not screen locked at all. Minimum security... it just times out to a screensaver. And it still doesn't work.

I'll play some more later.
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Old Sep 20, 2018 | 09:36 PM
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I have tried this trick a few times more and cannot get it to work.
IRC, no W212 has Carplay and Android Auto, other than the 2-Door E-Class. It would be interesting to find out if anyone with a 2-door can get this to function.
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