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E350 2014 faded wood trim

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E-Class (W212) 2010 - 2016: E 350, E 550

E350 2014 faded wood trim

 
Old 02-06-2019, 09:47 PM
  #26  
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Damn, that looks bad.
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Old 02-06-2019, 09:54 PM
  #27  
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thanks, yeah, and the service manager I've been working with had a bit of an attitude. Really not happy.
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Old 02-06-2019, 10:04 PM
  #28  
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Yet another "feature" of the W212's
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Old 02-07-2019, 12:37 AM
  #29  
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Originally Posted by eahearn View Post
Here are pictures. Not pretty. Two issues - (1) general fading and (2) the darker areas in the wood are literally being bleached grey. Looks horrible. We've owned Audi's, BMW's, Lexus and 3 other Mercedes, all with wood trim and never experienced this. Truly disappointing and the fact that Mercedes is unwilling to step up adds insult to injury.
It was covered under the factory warranty. Once the factory warranty expired, it wasn't covered under either CPO or ELW as it was considered cosmetic and those aren't covered under those warranties. Sometimes you can find kits on eBay.
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Old 02-07-2019, 11:05 AM
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A cheaper option may be getting wrapped in carbon fiber or any other color of your choice. Mine got replaced under warranty but the area around the beverage holder is fading again. When they replaced it they said one-time replacement only. Good Luck!
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Old 02-07-2019, 05:20 PM
  #31  
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Originally Posted by supreame View Post
Damn, that looks bad.
Now I'm embarrassed to share pictures of my faded wood. Looks gray in places like OP's. No luck with goodwill out of warranty unless you count a service coupon of 15% off $3k or whatever they wanted for it.
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Old 02-07-2019, 08:38 PM
  #32  
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They replaced my trim but it took some convincing. They replaced the dash and front doors, but did not touch the center console or back doors. I showed them how much of a difference there is between the old and new. They replaced everything.

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Old 02-08-2019, 12:36 PM
  #33  
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Glad it worked! How far out of warranty was your car when the dealer did this?
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Old 02-21-2019, 05:53 AM
  #34  
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I'm curious too, how did you get it done out of warranty? I'm on ELW and just dropped my car off for a couple little things, wood included, which I'm expecting to be declined.
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