COMAND unit needs replacement, ELW?
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2014 E350 4M Diamond Silver
COMAND unit needs replacement, ELW?
I have my surround view cameras go blank intermittently and the parking sensors don't detect the obstacles sometimes. Took it to an SA and he says the COMAND module needs to replaced.
However, the Collision Center people want to go through the Insurance first, since there might be a small related to the front bumper accident recently (Which he mentioned it would be a slight chance they might pay for it).
In case the Insurance rejects, will it be covered under ELW?
Is there any chance they could upgrade my 2014 COMAND (probably 4.5 or 4.7) with something like NTG 5.1 or later to accommodate Apple CarPlay?
Thanks.
However, the Collision Center people want to go through the Insurance first, since there might be a small related to the front bumper accident recently (Which he mentioned it would be a slight chance they might pay for it).
In case the Insurance rejects, will it be covered under ELW?
Is there any chance they could upgrade my 2014 COMAND (probably 4.5 or 4.7) with something like NTG 5.1 or later to accommodate Apple CarPlay?
Thanks.
Last edited by raja777m; 12-27-2018 at 02:27 PM.
#2
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I would think ELW would cover it. Hope you don't stuck between car insurance and ELW arguing over whether it was due to accident damage.
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raja777m (12-28-2018)
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MY17 S63AMG - MBUSA Buyback. MY16 SL63 - Sold MY19 W213 E63s. 2020 W213 E63s Wagon
If it goes through your insurance that will most likely pay for the damages on your bumper, can can get your shop to quote the insurance with the Nav. you want and see what they say, the worst case scenario is you pay the difference between the 2.
Yes your CPO warranty will cover the Nav., but not the upgrade, it’s all through you VIN and what Nav the car was built with.
Yes your CPO warranty will cover the Nav., but not the upgrade, it’s all through you VIN and what Nav the car was built with.
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raja777m (12-28-2018)
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raja777m (12-29-2018)
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Oh geez yeah, I meant the most recent version of maps and software. Didn't realize you were looking for that sort of upgrade.
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raja777m (01-22-2019)
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#9
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Did they diagnose the problem as only the COMAND HU and nothing else? Basically I'm wondering if any of the other components you were having issues with (cameras, sensors) were also faulty. Hoping if this issue hits me I can simply swap the HU and be done with it.
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2014 E350 4M Diamond Silver