E-Class (W212) 2010 - 2016: E 350, E 550
Sponsored by:
Sponsored by: CARiD

Need help with a new to me 2011 E550

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Jan 23, 2019 | 10:20 PM
  #1  
Paulcomi's Avatar
Thread Starter
Member
 
Joined: Jan 2019
Posts: 88
Likes: 12
2011 E550, 1999 E320
Need help with a new to me 2011 E550

Just bought a 2011 E550 without 4Matic with 76k miles from the original owner and older gentleman who garages the car. I love the power and the details but have a couple things to tighten up and could use some help.

I susoect an air leak in one or both front airmatic struts/shocks. The car seems to drive OK but this morning after leaving the car n sport mode when we started it we got a message to wait for the car to rise. After letting it rise I switched the car to comf mode assuming that’s a higher setting and thinking I t takes longer to leak the air.

Assuming that im going to need to replace the air struts is Arnott the place people are going for them? If not, what’s the best place to get them from? Also is this a pretty simple replacement to do? I did the rear suspension in my E320 1999 including the knuckle bushings.

Also I seem to have an issue with with the dynamic seat control, the first button which is supposed to move the seat cushion front and back it does nothing but I think I hear a faint tap when I push one direction. Also the next selector pulls I. The bolsters in the back of the seat but when I release it doesnt stay inflated. Dynamic response setting seems to work as does the massage pulse. Thoughts? I checked the fuse number 60 in the trunk and it looks fine. Looks like the seat functions work from a pump but I don’t know if the lateral seat movement works off a pump. I’m guessing that the bolsters are electric and which would explain why they work if another feature doesn’t but I don’t have another car to compare to.
Reply
Old Jan 24, 2019 | 12:57 AM
  #2  
2011E350's Avatar
Member
 
Joined: Jan 2019
Posts: 118
Likes: 32
2011 E350
Arnott seems to be a popular Air Suspension company for Mercedes, I have seen them advertised for Buicks Mercedes, and I think Fords, there may be others. Remember the Arnott system dies not replace the AIRMATEC suspension Air bags and struts. They Convert the AIR suspensions (Whatever trade name each manufacturer uses) from Air to traditional Coil Springs and regular shocks, struts. Basically what happens is the AIRMATC would be DISABLED, with at least the airbags, shocks and struts replaced. The Compressor may be removed or not but there is a electrical bypass connector to trick/disable the warning indicator on the instrument panel. Telling the indicator that the AIRMATIC suspension components are still activated when they are not.. AIRMATIC and other air suspension systems seem to get great reviews WHEN THEY WORK. When they don't it can be $$$$$$....O.K One more....$ to repair. I have heard stories of Mercedes removing and replacing ALL four corners even if only one airbag is the problem. Also replacing the compressor if Airbag gets punctured....as well as the punctured bag.

If you want to go down the Arnott road so be it but remember you will probably have to disclose that the AIRMATIC was disabled and converted. If you sell or trade and could take a hit on resale value. I won't make a recommendation either way just information to marinate on.
Reply
Old Jan 24, 2019 | 01:20 AM
  #3  
Paulcomi's Avatar
Thread Starter
Member
 
Joined: Jan 2019
Posts: 88
Likes: 12
2011 E550, 1999 E320
No I’m not interested in converting from AIRMATIC to coil spring I’m just starting to look at remanufactured OEM air struts that I can plug and play to fix one that is leaking and I don’t see a non-4matic version for my car.
Reply
Old Jan 24, 2019 | 01:23 AM
  #4  
2011E350's Avatar
Member
 
Joined: Jan 2019
Posts: 118
Likes: 32
2011 E350
That's why I was setting the scenario for you to help clarify. Glad you did. I won't say that Arnott DOESNT have replacement kits that ARE NOT Conversion to coil springs but I think their specialty is the conversions. It would be worth it to contact them and see if they might set you in the right direction.
Reply
Old Jan 24, 2019 | 01:38 AM
  #5  
Paulcomi's Avatar
Thread Starter
Member
 
Joined: Jan 2019
Posts: 88
Likes: 12
2011 E550, 1999 E320
I just found an outfit that does re-furbishing but you have to send them your course and they remanufactured them and send them back to you My car is a rear wheel drive and I was just hoping that there were some other rear wheel drive 550 owners who have been down this path before who can give me some advice on what they did and if they did it themselves because it doesn’t look very hard to do the rebuild process looks like it cost about $500 per straight through Rebuild Master Tech but if they’re a shady business I was hoping to steer clear.

do you have a 550 yourself? If so does your car lower at all when you park it overnight or is that the telltale sign of a car that has a slow leak ?
Reply
Old Jan 24, 2019 | 03:12 AM
  #6  
2011E350's Avatar
Member
 
Joined: Jan 2019
Posts: 118
Likes: 32
2011 E350
I am flattered that you think I at least sound smarter than I really am! I am slumming around in a NON AIRMATIC 2011 E350 sedan When I started the MB search a few months ago I read up on all classes and models C,E, S class and their various sub fleets. to narrow down and read good and bad about the AIRMATIC and various air suspension systems operations......Again a grant from the University of YouTube.
Reply
Old Jan 24, 2019 | 11:15 AM
  #7  
RA72825's Avatar
Banned
 
Joined: Oct 2005
Posts: 4,957
Likes: 1,640
Originally Posted by 2011E350
Arnott seems to be a popular Air Suspension company for Mercedes, I have seen them advertised for Buicks Mercedes, and I think Fords, there may be others. Remember the Arnott system dies not replace the AIRMATEC suspension Air bags and struts. They Convert the AIR suspensions (Whatever trade name each manufacturer uses) from Air to traditional Coil Springs and regular shocks, struts. Basically what happens is the AIRMATC would be DISABLED, with at least the airbags, shocks and struts replaced. The Compressor may be removed or not but there is a electrical bypass connector to trick/disable the warning indicator on the instrument panel. Telling the indicator that the AIRMATIC suspension components are still activated when they are not.. AIRMATIC and other air suspension systems seem to get great reviews WHEN THEY WORK. When they don't it can be $$$$$$....O.K One more....$ to repair. I have heard stories of Mercedes removing and replacing ALL four corners even if only one airbag is the problem. Also replacing the compressor if Airbag gets punctured....as well as the punctured bag.

If you want to go down the Arnott road so be it but remember you will probably have to disclose that the AIRMATIC was disabled and converted. If you sell or trade and could take a hit on resale value. I won't make a recommendation either way just information to marinate on.
wrong. Where did this information come from?
Arnott rebuilds the air suspension shocks for your use in replacing failed units. There are some videos of W211 replacement online. W212 is similar and not difficult. Before you go down this road, get a diagnostic of The Airmatic performance in your car. There are so many issues that can cause the car to drop I cannot list them all.

Last edited by RA72825; Jan 24, 2019 at 11:20 AM.
Reply
Old Jan 24, 2019 | 11:18 AM
  #8  
RA72825's Avatar
Banned
 
Joined: Oct 2005
Posts: 4,957
Likes: 1,640
Your seat issue is probably a blown bladder(s). This is very common and not a cheap or easy fix. Sorry
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

10 Coolest Mercedes-Benz Wagons of All Time

 Verdad Gallardo
story-1

New Mercedes-AMG SUVs Arrive With NEW V8 Engine: 12 Things You Need to Know

 Verdad Gallardo
story-2

8 Oddball Mercedes Ideas That Actually Made it to Production

 Verdad Gallardo
story-3

Dubai Tuner Gives the Mercedes G-Class An Entirely New Look

 Verdad Gallardo
story-4

Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

 
story-5

7 Craziest Things AMG Gas Ever Built

 Verdad Gallardo
story-6

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-7

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-8

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-9

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
Old Jan 24, 2019 | 11:49 AM
  #9  
Paulcomi's Avatar
Thread Starter
Member
 
Joined: Jan 2019
Posts: 88
Likes: 12
2011 E550, 1999 E320
Originally Posted by KEY08

wrong. Where did this information come from?
Arnott rebuilds the air suspension shocks for your use in replacing failed units. There are some videos of W211 replacement online. W212 is similar and not difficult. Before you go down this road, get a diagnostic of The Airmatic performance in your car. There are so many issues that can cause the car to drop I cannot list them all.
That’s good advice about getting a diagnostic. Sounds like a dealer only option right?

fwiw I spoke to someone at Arnott industries today in technical support about the car and about the suspension in general. He told me that at this time they don’t do the airmatic struts for the rear wheel drive W212 but they plan to release and expand their product line a lot this year so I am on their newsletter.
Reply
Old Jan 24, 2019 | 02:27 PM
  #10  
jonUF02's Avatar
MBWorld Fanatic!
10 Year Member
Photogenic
Liked
Loved
 
Joined: Dec 2011
Posts: 1,273
Likes: 129
From: Orlando, FL
2015 GL550 4matic
There was another very recent thread that included replacing air suspension, I think another company was noted for non-OEM or rebuilt units, but I really thought Arnott made them for W212. I saw the horror of replacing them on W211 and decided I would avoid airmatic when purchasing my W212. I also saw some DIY write up for W212 and I remember it being much simpler than W211 where you have to drop the whole exhaust and rear sub-frame. Fronts are not nearly as bad to do from what I remember. Diagnostic sounds like money well spent. There could be a leaky fitting or something at the pump that could resolve the issue without doing the air struts.
Reply
Old Jan 24, 2019 | 10:49 PM
  #11  
Paulcomi's Avatar
Thread Starter
Member
 
Joined: Jan 2019
Posts: 88
Likes: 12
2011 E550, 1999 E320
As far as the seat it turns out it’s just a small inflation on the front edge of the seat I wasn’t expecting that and I could barely feel it but it does work I was expecting the horse seat to shift back and forward.

I’m now thinking that I do not have a leak in my aromatic system. When I bought the car two front tires were bad and the previous owner also replaced only one of the rear tires so he must’ve gotten a flat and didn’t want to put any money into it so we only replaced one. Now that I have two tires that are equal on the back and two brand new tires in the front everything seems to drive really well. The air Maddock system there’s a different feel than driving a car like my E3 20 which was a lot more mushy and especially when the car is cold the suspension feels pretty stiff so it’s just a different feeling ride for sure.
Reply
Old Jan 25, 2019 | 12:33 PM
  #12  
belarus27's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2013
Posts: 1,900
Likes: 210
From: Sacramento , CA
2010 e550 p2
Originally Posted by Paulcomi


That’s good advice about getting a diagnostic. Sounds like a dealer only option right?

fwiw I spoke to someone at Arnott industries today in technical support about the car and about the suspension in general. He told me that at this time they don’t do the airmatic struts for the rear wheel drive W212 but they plan to release and expand their product line a lot this year so I am on their newsletter.
they dont have those because they out of stock?? If so ebay has those for the same price almost and also has a waranty.
Reply
Old Jan 25, 2019 | 12:45 PM
  #13  
kajtek1's Avatar
MBWorld Fanatic!
15 Year Member
Photogenic
Liked
Loved
 
Joined: Jan 2009
Posts: 9,225
Likes: 1,798
From: V E G A S
1922 Ford Model T / no OBD
When suspension bags shouldn't leak at 7 years of age, it might get close and I would not ignore the message you already had.
Point is that airmatic is covering up small leaks and will not notify the driver till the issue becomes catastrophic.
Get a scanner who can read airmatic (several of them starting $150) and check pressure holding.
If you drive like that, you are putting the compressor on overtime, so at the end you will have to replace bags AND compressor.
Reply
Old Jan 25, 2019 | 01:00 PM
  #14  
RA72825's Avatar
Banned
 
Joined: Oct 2005
Posts: 4,957
Likes: 1,640
Originally Posted by Paulcomi
As far as the seat it turns out it’s just a small inflation on the front edge of the seat I wasn’t expecting that and I could barely feel it but it does work I was expecting the horse seat to shift back and forward.

I’m now thinking that I do not have a leak in my aromatic system. When I bought the car two front tires were bad and the previous owner also replaced only one of the rear tires so he must’ve gotten a flat and didn’t want to put any money into it so we only replaced one. Now that I have two tires that are equal on the back and two brand new tires in the front everything seems to drive really well. The air Maddock system there’s a different feel than driving a car like my E3 20 which was a lot more mushy and especially when the car is cold the suspension feels pretty stiff so it’s just a different feeling ride for sure.
So, it sounds like you rushed into the Emergency Room, when you could have gone to the ready clinic. LOL
Give the car and you some time to get acquainted before getting too excited about potential problems.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 12:33 AM.

story-0
10 Coolest Mercedes-Benz Wagons of All Time

Slideshow: These estates prove you don't need extra ride height to have performance, style, and everyday usability.

By Verdad Gallardo | 2026-06-23 14:16:58


VIEW MORE
story-1
New Mercedes-AMG SUVs Arrive With NEW V8 Engine: 12 Things You Need to Know

Slideshow: Mercedes-AMG's updated GLE 63 S and GLS 63 bring a new-generation V8, subtle design revisions, and familiar supercar-rivaling performance figures.

By Verdad Gallardo | 2026-06-17 12:52:51


VIEW MORE
story-2
8 Oddball Mercedes Ideas That Actually Made it to Production

Slideshow: Mercedes has never been afraid to experiment, and some of its strangest ideas turned out to be surprisingly successful.

By Verdad Gallardo | 2026-06-10 17:43:40


VIEW MORE
story-3
Dubai Tuner Gives the Mercedes G-Class An Entirely New Look

Sideshow: A Middle Eastern tuner has transformed the Mercedes-AMG G 63 into an open-top special, replacing nearly every exterior panel in the process.

By Verdad Gallardo | 2026-06-10 15:29:50


VIEW MORE
story-4
Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

Slideshow: Six gift ideas your AMG loving dad or grad will cherish.

By | 2026-06-03 17:26:18


VIEW MORE
story-5
7 Craziest Things AMG Gas Ever Built

Slideshow: Sometimes AMG builds fast sedans. Other times, it builds twin-turbo V12 land missiles and six-wheeled off-road monsters.

By Verdad Gallardo | 2026-05-26 17:59:58


VIEW MORE
story-6
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-7
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-8
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-9
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE