E-Class (W212) 2010 - 2016: E 350, E 550
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360 camera malfunction

Old Aug 7, 2019 | 09:40 PM
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2019 e63s amg, 2014 e550
360 camera malfunction

I was wondering if anyone had insight into the operating system of the 360 view camera?

Here's the issue I'm experiencing. When turning on the car and manually switching through the camera views, all work fine. If backing up first after starting the car, both reverse view and 360 view work fine. Now here's where things begin to hiccup, when switching to drive and the front view with 360 engage, the top view of the car is a black rectangle(only the car, not the rest of the 360 view) as well as the front view flickers a bit and the yellow guide lines glitch/stick. After several flickers the entire screen goes black. I can hit the back button and all other screens in the command work fine. After driving to wtv destination and putting into reverse the camera does not engage, manually or automatically. When trying to engage the cameras manually after a drive the screen is black and says cannot turn camera on while driving...

I know the basics of the system, wondering if anyone knows if it's the main computer or an auxiliary computer that looks after the camera functions? Also, is it the same computer that takes a reading for movement/speed(P, D, R), or is that just relayed from the shifter? And finally, is it the front camera that dictates the yellow guide lines or the park sensors in the bumper?

Any help would be appreciated. Threads I've found so far all seem to be related to issues specifically with the rear camera, which I don't think is the root of my problems.

Thanks in advance.
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Old Aug 14, 2019 | 12:46 PM
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Have an appointment at the dealer Friday morning to diagnose the issue. I'll post the cause/solution in case anyone experiences something similar.
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Old Aug 17, 2019 | 01:30 PM
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Well, apparently my car is afraid of the dealer. 2 weeks straight having the issue, including the morning of the appointment and the second the car is at the dealer, all cameras started working normally lol...
They plugged it in and pulled all the codes but nothing directly related to the cameras except a slightly low voltage on the battery. The cleared all the codes and told me to let them know if it happens again. The mystery continues...
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Old Aug 18, 2019 | 12:14 PM
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With my w212, I had similar issues and the dealership had the same effect. I finally had my passenger video the images/issues while I drove. Dealer saw video and was able to tighten a loose connection and correct with a SW update (I think), it was several years ago.
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