Heated Seats - semi work on drivers side - work great on passenger - BUT not drivers

Hoping someone might have some insight into this or could look to see if there is a TSB for this issue....
So my first visit to the MB dealer - I complained about no heat from the drivers seat (back works well)...they said Oh that's because you have ventilated seats and the spacing for the venting part makes them not as warm...
(I did tell them about this TSB - but kind of got a yeah has nothing to do with it -LI91.30-P-054637 – lump under seat cushion cover)
Ok - set the clock forward a couple of months i',m in the passenger seat and was Ummmm this is hot! - Yup drivers do not work.
So i took it to another Indy shop did checking and said its not the heating element - and that there is a TSB that indicates a rear SAM needs to be reprogrammed - because its detecting an overload....
I looked all over and its not this TSB below (for the poking out of the connection)
LI91.30-P-054637 – 212 with seat heater (873) up to VIN A703331 lump under seat cushion cover, install modified heat mat.
Has anyone else heard or know or can look up this TSB for me? (Indy wants to charge $200 for just a reprogram? OUCH)
What also seems odd to me is why would the back warm up but not the butt part (sorry did not know what else to call it).
Thanks in advance! hoping to get a warm seat as cold is coming in!


Any how - I'm still trying to see if anyone knows where I could search for this allusive TSB on needing to have a SAM reporgrammed or updated? - I have the dealership looking - but its been 5 days and they have not yet responded to me...
Anyone know how hard is it to tear apart the seat to get to the heating element - is it best done by the dealer or even consider having an upholster look?
Thanks






