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Stering column recall?

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Old Mar 27, 2020 | 08:49 PM
  #1  
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'16 E350, gone: '03 c230k
Stering column recall?

I just ran across this article calling out a locknut in the steering column of 2015~2019 C, E, and CLS-class RWD vehicles:
https://www.cars.com/articles/recall...1420756912139/

How can I find out if my car is on the list and if the recall service was performed?


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Old Mar 28, 2020 | 08:02 AM
  #2  
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https://www.mbusa.com/en/recall

and it is steering RACK issue.
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Old Mar 28, 2020 | 12:45 PM
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Originally Posted by ygmn
https://www.mbusa.com/en/recall

and it is steering RACK issue.
And... As is typical, entering one's VIN yields the standard "There are No Recalls for your vehicle at this time."

Here iare two threads discussing the actual issue... https://mbworld.org/forums/e-class-w...tle-start.html

https://mbworld.org/forums/e-class-w...9080019-a.html

Last edited by DFWdude; Mar 28, 2020 at 12:51 PM.
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Old Mar 28, 2020 | 01:46 PM
  #4  
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'16 E350, gone: '03 c230k
Yes, steering rack issue, my bad. Thanks for the link ygmn, my VIN reports no recalls.

I did search the service sticky but didn't find this. Thanks for the thread links DFWdude!

Edit: Apparently this isn't a recall but a service campaign? How would I get my dealer to take care of this? I want peace of mind. I baby my cars most of the time, but not always. Last thing I want is the steering to lock up mid apex of a turn...

Last edited by mtnman82; Mar 28, 2020 at 01:58 PM.
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Old Mar 28, 2020 | 02:13 PM
  #5  
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I had the campaign completed a few weeks ago, but I received a letter from MB informing me of the issue and how to get it repaired.
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Old Mar 28, 2020 | 03:37 PM
  #6  
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'71 Pinto
Originally Posted by mtnman82
Apparently this isn't a recall but a service campaign? How would I get my dealer to take care of this? I want peace of mind.
If yor vehicle is affected rest assured you will receive a letter from MB. Or you can contact dealer to run VMI to see if your VIN is included.
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Old Mar 29, 2020 | 12:26 AM
  #7  
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e350 sport
I had it done last month no charge and was given a nifty little C-Class as a loaner
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Old Mar 29, 2020 | 11:11 AM
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As K mentioned , contact dealer service to verify if this applies to your specific vehicle thru VMI Vehicle Master Inquiry.
I did this, very simple. In my case it did not apply.
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