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Aux Input - No Sound

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Old May 26, 2020 | 03:27 PM
  #1  
Scott Gerhardt's Avatar
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2014 E63 AMG
Aux Input - No Sound

I have a 2014 E63 AMG with the USB and Media Interface connection (together "Aux Input") in my center storage box. It has the command 4.5 setup.

I first noticed that no sound would go through the aux input when trying to install an aftermarket Android screen whereby the sound of videos and other programs run on the screen would be played on the car's speakers via a 3.5MM connection through the aux input in the center storage box. All other audio worked fine. But it made the screen useless if the new navigation, apple car play etc. could not be heard.

So I got frustrated and stopped. I then tried to get normal stereo sound to run through the aux input from my phone and my laptop. No go.

The aux input is clearly setup in my car, as I have an "aux" selection in my music input choices (FM, AM, SAT, BT, Aux, etc.). So I have clearly selected that choice, then chose to boost the sound from the source, and even turned up the volume on the source (in this case my phone). No go.

Before I start looking to spend money on wires, etc., is there anything I am missing? Do I need to make a change in the engineering mode screen? To be frank, I am out of ideas.

Any help would be appreciated.

Scott
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Old May 27, 2020 | 10:39 AM
  #2  
atraudes's Avatar
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2011 E350 Wagon, 2010 GL450
Mine will disable the aux input if I have an iPod plugged in. If you have any USB device plugged in, yank it.
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Old May 27, 2020 | 08:47 PM
  #3  
Scott Gerhardt's Avatar
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2014 E63 AMG
Originally Posted by atraudes
Mine will disable the aux input if I have an iPod plugged in. If you have any USB device plugged in, yank it.
Thanks for the input, but that is not the issue here. Nothing is plugged into the USB.

Scott
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Old Aug 17, 2020 | 10:26 AM
  #4  
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2015 E300 hybrid
Same issue

hi just wondering if you manage to solve the problem as what you describe sounds the exact same issue im having as im in the prcess of installing the 10.25 android screen also.
regards
Denis
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Old Aug 17, 2020 | 10:39 AM
  #5  
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2014 GL350 / 2026 BMW iX iDrive60
Originally Posted by deno82
hi just wondering if you manage to solve the problem as what you describe sounds the exact same issue im having as im in the prcess of installing the 10.25 android screen also.
regards
Denis
If the 10.25 Android unit has an AUX line integrated in the wire harness you may still need to 'enable' AUX in the engineering menu. In other installs, this saves the work of also wiring a line to the center console.

Might be worth a try: https://mbworld.org/forums/e-class-w...ml#post7807129

(ignore the first half of the post and scroll down to the engineering menu)
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Old Aug 17, 2020 | 10:52 AM
  #6  
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2015 E300 hybrid
Same issue

hi im having the same issue as Scott the only other thing i have done is enabled Aux in The engineering menu. The install on my w212 has gone ok and the original radio has sound. Just no sound coming from the new android unit even tho its connected to the Aux/ami input on the center console. Any idea from anybody would be greatfully appreciated. Can i fit another Aux cable to my car and connect the new android screen to this instead of going through the AMI port?
regards
Denis
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Old Aug 17, 2020 | 10:57 AM
  #7  
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2015 E300 hybrid
Same issue

Hi i have already enabled the Aux in the engineering menu to no avail. Im at the stage of thinking that the actual ami port or wiring is not working as no matter what device i try to connect to it i get no sound. Even when its all put back to standard im loosing the will with it all hahaha.
regards
Denis
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Old Aug 17, 2020 | 06:37 PM
  #8  
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2010 E550, 273 Engine: 2012 S550, 278 Engine
Originally Posted by deno82
Hi i have already enabled the Aux in the engineering menu to no avail. Im at the stage of thinking that the actual ami port or wiring is not working as no matter what device i try to connect to it i get no sound. Even when its all put back to standard im loosing the will with it all hahaha.
regards
Denis
I have two cars with the 30 pin cable that includes the 3.5 mm AUX connection cable with it. These cars are 2010 and 2013 models E and S. On both cars, if I have anything connected to the audio interface (30 pin) it disables the AUX. It is either / or, not both.
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Old Nov 8, 2021 | 12:38 AM
  #9  
Tofe1979's Avatar
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GL 500
Hi all
Anybody figure out how to resolve the issue.
It's for sure setting issues within the engineering menu.

I used to have sound earlier and nothing currently after missing up with Engineering menu
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Old Feb 26, 2024 | 04:12 AM
  #10  
Mr.Abbas's Avatar
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e400
Originally Posted by Tofe1979
Hi all
Anybody figure out how to resolve the issue.
It's for sure setting issues within the engineering menu.

I used to have sound earlier and nothing currently after missing up with Engineering menu
Turn off AUX and activate the UCI instead, it will work.
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Old Apr 24, 2024 | 09:05 AM
  #11  
AquamanHouston's Avatar
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2013 GL 450
how did you get to the MB engineering menu? I was able to get to the Android engineering menu, but never saw instructions how to get to the MB menu.

I have installed 2 of these 12.3" android audio screens, one my 2012 e350 convertible (Works flawlessly), and the other on my 2013 GL450. I spent over 6 hours on 3 different attempts, I could not get the android audio to work. It works in MB mode radio/bluetooth everything works, but when I try to use the android mode, no sound is being output from the Audio OUT cable. I tested with a portable speaker. Suggestions?
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Old Apr 24, 2024 | 09:10 AM
  #12  
AquamanHouston's Avatar
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2013 GL 450
how do you access the engineering menu again , and where is UCI set at?

2013 GL450 / NT4.5. I was able to access the engineering menu on the android system previously (forgot how, i installed this one year ago) and only able to use factory MB radio/bluetooth, android audio never worked. I gave up after 6 wasted hours. Wanted to see if anyone was successful. I did enable AUX previously, and I recently tested the Audio OUT 3.5mm cable from the android unit, no signal to my portable wireless speaker when I tested it. No clue what UCI is and never learned where the MB engineering menu mode is
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Old Sep 2, 2024 | 04:54 PM
  #13  
canron's Avatar
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From: Laval QC Canada
MLM 350 Bluetec
UCI menu did not work for me.
But using the MB bluetooth works perfect.
I had the problem that everything was working, but the audio was playing on my phone.
So connected to MB bluetooth and it works.
I left the car for an hour, came back and everything connected by itself.
I will try tomorrow with another phone, to see if that works.
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