E-Class (W213) 2016 - 2023

Am I the only E300 owner who's extremely disappointed?

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Old 10-20-2016, 05:15 PM
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Originally Posted by Stephen Lee
Today while listening to a song, a tone came through the stereo system. It was a solid tone lasting multiple seconds, similar to a 1K Hz test tone, maybe slightly lower in frequently. Regardless, it was very concerning, seemed like an electronic malfunction.

No, this wasn't the alert notification or pay attention warning. I was stopped at a red light when it happened. I have never heard this before from any of my other cars, it was new, odd, and concerning.

I've read all of your posts and feel sorry for your experience. This is also my 4th Mercedes and have had a completely different experience.

I can see why they removed the CD player from the car. TBH I have never used the CD player in any of my past cars. Everything now a days is digital.

As far as the engine goes. 4-cylinders paired with a turbo is basically the new V6. Yeah it might have less horse power but the torque makes up for it. The result is a car just as quick as the past generation E350. If you were looking for a car with more power then I would've waited for the E43.

In my opinion I feel like this car is the safest I have ever driven. You always know what's going on.

As far as the COMMAND system goes, the experience is incredible. Yeah it might be advanced but what do you expect? This certainly isn't a Toyota Camry we're talking about.

Now these are just MY opinions of the car. To each his own. But comparing this car to other German luxuries is day and night.
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Old 10-20-2016, 07:01 PM
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CD is a dying format. A techie would abhore a bulky cd in favor of a thumb drive.

Re the 4 cylinder, I have driven it and yup, it's plenty torquey but also somewhat peaky. I've only driven the 4 with the 7 speed. I can imagine that with a 9 speed, some of that peakiness would vanish.

Last edited by Zavato; 10-21-2016 at 08:23 PM.
Old 10-20-2016, 07:21 PM
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I guess this is how the 4 track guys felt back when they were phased out to cassette
Old 10-20-2016, 08:49 PM
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So a techie wants a CD player, didn't bother to test drive the car, nor read any of the 20 or so articles written about the new E Class which states its a 4 cylinder in the first paragraph of all of those articles. It's also listed prominently on the window sticker.

The Command issues are on MB, but the rest of your "issues" can be blamed on your complete lack of detail in choosing a car.

Last edited by Mike450; 10-20-2016 at 09:15 PM.
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Old 10-20-2016, 09:05 PM
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Old 10-21-2016, 08:00 AM
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Originally Posted by TestnDoc
I love my new E.

Good to hear a positive view. I would appreciate to hear what you like about the new E.

Just ordered one and the tone of this thread was making me doubt my decision. I had the use of a loaner for 4 days and I enjoyed the ride. I ordered the car soon thereafter. Power was fine. The dash display for the Command system is incredible. Nice safety features.

Had to order the car because I do not want the stupid illuminated star in the grill nor the comfort box (takes up too much space in the trunk) which so many in stock cars have.
Old 10-21-2016, 08:08 AM
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Originally Posted by mjsbenz
Good to hear a positive view. I would appreciate to hear what you like about the new E.

Just ordered one and the tone of this thread was making me doubt my decision. I had the use of a loaner for 4 days and I enjoyed the ride. I ordered the car soon thereafter. Power was fine. The dash display for the Command system is incredible. Nice safety features.

Had to order the car because I do not want the stupid illuminated star in the grill nor the comfort box (takes up too much space in the trunk) which so many in stock cars have.
you shouldnt worry too much. In anything, theres always a few who wont like it or wont get the hang of it. Just be glad that theres more possitive than negative. Fwiw, this is the 1st negative thread since W213 was launched. Everybody else is head over heels about it.
Old 10-21-2016, 08:33 AM
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Originally Posted by mjsbenz
Good to hear a positive view. I would appreciate to hear what you like about the new E.

Just ordered one and the tone of this thread was making me doubt my decision. I had the use of a loaner for 4 days and I enjoyed the ride. I ordered the car soon thereafter. Power was fine. The dash display for the Command system is incredible. Nice safety features.

Had to order the car because I do not want the stupid illuminated star in the grill nor the comfort box (takes up too much space in the trunk) which so many in stock cars have.
The comfort box is very handy. It's also easy to remove when you don't need it. That's one accessory that you could decide to add later.
Old 10-21-2016, 09:36 AM
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Originally Posted by Mike450
So a techie wants a CD player, didn't bother to test drive the car, nor read any of the 20 or so articles written about the new E Class which states its a 4 cylinder in the first paragraph of all of those articles. It's also listed prominently on the window sticker. The Command issues are on MB, but the rest of your "issues" can be blamed on your complete lack of detail in choosing a car.
I personally would never buy a car without test driving or checking out the features of a car I want to buy and it's primary competitors (regardless of how many MB's I might have owned in the past). This thread is a lesson to reiterate for all.
To the OP. Try to concentrate on the positive aspects of the car and if you get no joy out of it, cut your losses while the car is still new and trade it for another one you prefer. Good luck.
Old 10-21-2016, 10:19 AM
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Originally Posted by HBerman
The comfort box is very handy. It's also easy to remove when you don't need it. That's one accessory that you could decide to add later.
Agree! I had it in my 2015. I often removed it when I needed the room. The E213 trunk capacity is smaller and the comfort box does take up a fair amount of room.

As you said, I can always order one afterwards.
Old 10-21-2016, 08:05 PM
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Originally Posted by Zavato
CD is a dying format. A techie would abhore a bulky cd in favor of a thumb drive.

Re the 4 cylinder, I have driven it and yup, it's plenty torquey but also somewhat peaky. I've only driven the 4 with the 7 speed. I can imagine that with a 9 speed, some of that perkiness would vanish.
Relax guys, I said "A few small things to note", my intention is only to help others who may be considering this vehicle.

I actually don't have a problem with the lack of CD player, but I was caught by surprise as I have used the rip to hard drive feature on previous cars. I have used a SD card for the previous two cars.

I actually don't have a huge problem with the engine either, although it does not perform as well as my 2014 E350, IMO.
Old 10-21-2016, 08:14 PM
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Originally Posted by mjsbenz
Good to hear a positive view. I would appreciate to hear what you like about the new E.

Just ordered one and the tone of this thread was making me doubt my decision. I had the use of a loaner for 4 days and I enjoyed the ride. I ordered the car soon thereafter. Power was fine. The dash display for the Command system is incredible. Nice safety features.

Had to order the car because I do not want the stupid illuminated star in the grill nor the comfort box (takes up too much space in the trunk) which so many in stock cars have.
My primary goal here is to raise awareness of a few things. I really am concerned about some of the software challenges, and IMO, they do raise potential safety concerns.

I just encourage others to listen objectively to my concerns, look for the challenges, and decide for yourself if they are a big deal to you or not. The simple things that you could be before with a push of a button have been lost, and it truly can be distracting to the driver. I actually found myself veering into another lane today changing a song, it truly is distracting, this is a simple thing and it shouldn't be that hard.
Old 10-21-2016, 08:14 PM
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fwiw: I use CD's
Old 10-21-2016, 08:17 PM
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Also, try to have your spouse or kid change the song or station while you're driving. Honestly, just try it.

They both complain about it frequently, and besides one incident with my wife, they aren't really aware of my concerns. I've been trying the fake it until you make it approach while trying to get rid of it.

Last edited by Stephen Lee; 10-21-2016 at 08:18 PM. Reason: Fixed typo
Old 10-21-2016, 08:22 PM
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Originally Posted by Stephen Lee
My primary goal here is to raise awareness of a few things. I really am concerned about some of the software challenges, and IMO, they do raise potential safety concerns.
Sounds like sh*t stirring to me.

Modern cars have a learning curve. FWIW it took me two days of driving to master 90% of the features of my W212. Back in the day when I owned a late 70's Celica, took me 3 minutes. Price of progress.
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Old 10-21-2016, 08:25 PM
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Originally Posted by hyperion667
I guess this is how the 4 track guys felt back when they were phased out to cassette
I think you mean 8 track- lived through those too, or maybe you did mean four track as in Stereo Pak. They were terrible. But yes, I had to have an 8 track deck. Cassettes where much superior. 8 track was a mechanically compromised system from the start which guaranteed eventual tape problem from stretching (a certainty) to outright failure (quite possible)

Last edited by Zavato; 10-21-2016 at 08:28 PM.
Old 10-21-2016, 08:28 PM
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Originally Posted by Zavato
Sounds like sh*t stirring to me.

Modern cars have a learning curve. FWIW it took me two days of driving to master 90% of the features of my W212. Back in the day when I owned a late 70's Celica, took me 3 minutes. Price of progress.
I think I've been pretty clear on what my intentions are, including trying to get rid of my vehicle and the reasons for my decision. I'm working this through multiple channels.

As of today, I've had the car for 60 days, and my opinion hasn't gotten better despite my best efforts; if anything, I've added more concerns to my list. Trust me, I wish I didn't feel the way that I did.
Old 10-21-2016, 08:37 PM
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Originally Posted by Zavato
I think you mean 8 track- lived through those too, or maybe you did mean four track as in Stereo Pak. They were terrible. But yes, I had to have an 8 track deck. Cassettes where much superior. 8 track was a mechanically compromised system from the start which guaranteed eventual tape problem from stretching (a certainty) to outright failure (quite possible)
I did mean that
Old 10-22-2016, 12:10 AM
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Originally Posted by Stephen Lee
I think I've been pretty clear on what my intentions are, including trying to get rid of my vehicle and the reasons for my decision. I'm working this through multiple channels. As of today, I've had the car for 60 days, and my opinion hasn't gotten better despite my best efforts; if anything, I've added more concerns to my list. Trust me, I wish I didn't feel the way that I did.
Personally I like high tech cars, but I want knobs and buttons for simple things such as volume/ radio. I think auto manufacturers are also going through a learning curve and I suspect they will eventually settle somewhere in the middle where you have all the technology but still have knobs and a few buttons. I believe some of the newer cars such as Lincoln has already started the trend. I will wait till that change happens before buying another car.
Old 10-22-2016, 12:59 AM
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FWIW, most people only listen to a handful of radio stations, which are saved as presents. Once they are in the car, you can push the middle button of the touch controller, looks like a folder, and it will instantly bring up a new radio station menu (and disappear shortly), where you can swipe left or right to change stations.

I agree the new COMAND has a steep learning curve, but that is the price to pay for those beautiful graphics. I do miss the dial pad on previous mercedes. Easy to call someone and change stations.
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Old 10-22-2016, 08:56 AM
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The new Comand is the bomb
Old 10-22-2016, 10:05 AM
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Originally Posted by TestnDoc
The new Comand is the bomb
The new command is a bomb or is the bomb? Have they made doing the regular stuff we need to do all the time while we drive harder and more distracting? Please elaborate. Thanks. Regards. Ned.
Old 10-22-2016, 11:27 AM
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Originally Posted by ngerstman
The new command is a bomb or is the bomb? Have they made doing the regular stuff we need to do all the time while we drive harder and more distracting? Please elaborate. Thanks. Regards. Ned.
Not to be too presumptuous, but a good read of the Operating Manual for the Command system does demystify the way it works.

Mercedes has put its most advanced technologies into the E. Soon the other models and brands will follow. Change is hard and with a little homework, it will become more intuitive.
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Old 10-22-2016, 12:42 PM
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One can read and commit to memory every aspect of the operating manual. That doesn't mean the logic was well designed or intuitive to use or have ease of use as a priority. Hopefully it is well designed. In my book a well designed interphase should be intuitive to use and one should be able to figure it out without a manual, no secret handshakes needed. Regards. Ned.
Old 10-22-2016, 12:48 PM
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I still dont think the new COMAND needs a read of the manual if you are familiar with the previous COMAND from MB. As long as you understand the three tiered sections of the screen, as well as the main categories on the top, you should be able to figure it out.


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