E-Class (W213) 2016 - 2023

Sensor and connectivity issues with new E class

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Old 12-16-2016, 07:02 PM
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Sensor and connectivity issues with new E class

Got a new 2017 E last week. Love the way it drives but it does have some issues.
-when I'm driving, a message keeps appearing that' says "check all surroundings" together with an image of the vehicle and with the right front sensor flashing in the image. Very annoying because it happens frequently and seemingly for no reason. I assume something is wrong with the sensor?

-no connectivity: MB apps, browser, nav traffic and other such things don't work. With the MB apps and browser I get a message saying Internet connection temporarily unavailable. MB customer service says the software must be reloaded.

Car goes to the dealer Monday. Anyone else had these issues?
Old 12-16-2016, 07:10 PM
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Originally Posted by Tiburonsteve
Got a new 2017 E last week. Love the way it drives but it does have some issues.
-when I'm driving, a message keeps appearing that' says "check all surroundings" together with an image of the vehicle and with the right front sensor flashing in the image. Very annoying because it happens frequently and seemingly for no reason. I assume something is wrong with the sensor?

-no connectivity: MB apps, browser, nav traffic and other such things don't work. With the MB apps and browser I get a message saying Internet connection temporarily unavailable. MB customer service says the software must be reloaded.

Car goes to the dealer Monday. Anyone else had these issues?
Your internet issue is due to the fact that your LTE radio serial number is missing from the MB database. Have the dealer open a PTSS technical case and get the radio s/n into VeDoc. Then your VPN registration must renewed.
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