blackWald

my car finally arrived and to my surprise my car didn't have the multibeam headlightsas i ordered. It has the regular LEDs. They offered me extended warranty as a compensation but thats about it. Is it possible to retrofit it in the future ? I really waited for a long time and don't want to wait for a second order. What you guys think ? should I push them for something more than an extended warranty

vic viper

The multibeams are Worth a hell lot more than just an extended warranty, I would push them to retrofit or at least drop the price on the vehicle.

c4004matic

I think the retrofit is a little more complicated than just replacing the headlamps. I would ask for a reduction in price. A k beyond the price differential seems fair.

vic viper

Complex yes, expensive yes, but by no means impossible.

Streamliner

I would absolutely, positively not accept the car. Tell them to order you a properly optioned car and to put your order at the top of their list. This happens WAY too often. My bet is that there was a supply problem with the headlights and the dealer told them to build the car without them, instead of delaying the order, WITHOUT asking you. They figured you would just let it slide. Don't take the car!

tresean1

That sucks. Does your final order paperwork, that you reviewed & signed, explicitly indicate that the car should have been ordered with the Multibeam headlights? Or is that missing, and simply and oversight on both parties' parts during the final validation?

That would probably determine where the recourse would start, and be limited to.

RAzZin

You have to change way too much to install multibeam by yourself. LEDs, sensors, even windshield are to be changed. Total cost is around 8000 USD if order everything through dealer in Russia, I doubt it will be several times less in US, so that's the price of such mistake.

ua549

It is my understanding that dealers have no say when there is a supply issue when a unit is already in production. I've rejected 2 cars since 2014 because of supply/substitution issues. They showed up as such on the window sticker as a credit.

Sunrose305

Just my two cents: I'd say accept the extended warranty and move on. Life is too short and you just took delivery of a fantastic car. In the grand scheme of things just how important are the multibeams anyway?

Streamliner

You, sir, must be a "glass half full" kind of guy and I am envious. Being a "half glass empty" type myself, there is no way I would settle for less than what I ordered.

tresean1

ditto!

blackWald

Well i did just that, I wanted to start enjoying the car as fast as possible. I got the car yesterday and oh boy this thing made me forget about the multibeam. The drive is so smooth and effortless yet not numb. The handling with the airmatic is so much better than the amg non-airmatic equipped i test drove. The burmester sound system is crystal clear even though i cranked the sound all the way up with no distortions. Everything till now I like except the piano black center console, the hand prints is driving me crazy. I know I'm nitpicking, which is a good thing. Anyway I'm really liking the car. Even though if i got the headlights it would be the cherry on top but screw it im not waiting another couple of months for it.

BlackjackM

Gorgeous! I'm getting the same interior combination, although in '18 the center console is also in wood. Would love to see more interior photos in daylight.

blackWald

That would be perfect having the center console in wood. I guess if it's going to drive me crazy enough I may try to swap it with the wood trim, i think i saw a thread doing the swap. And will sure do I'll snap a couple of pics when it's sunny

RickInHouston

Ask the dealer to swap the center console out for you since you didn't get what you ordered. It doesn't hurt to ask, even after the fact. Maybe they can give you a big discount on the part.

dieseldoc

+1