Mercedesfinance

OK.... I work at a dealer and I was told that there is no way to update the software of the radio etc.... Hahahaha so even I get the big wall from the dealer I work for! HAHAHAHA

So how can I know if I have the most recent firmware in my car? Is there a way to update software without going to the dealer? (The one I work for hahahaahahaha)

Thanks ahead of time!

arnsbrae

You can check in the Mercedes Portal to see if new updates are available for your car.

So far, and it is early days, I have only been notified of map updates. They might be more careful about allowing users to update firmware, given the far reaching implications of a visit from Mr **** Up in that area!

Mercedesfinance

What is the address for that portal?

ua549

My understanding is that MBUSA does not provide OTA software updates. Somewhere I read that nav map updates are done at the dealer free once a year while under warranty.

arnsbrae

In Europe, if you Google Mercedes Me, you get the link (which is long). Not sure if you have this in the USA.
Do you have the Mercedes Me app? I registered the car in the Mercedes Me app, using the licence plate registration and chassis number, then used the same log in details for the Mercedes Me portal.

salemraucher

That unfortunately doesn't work in the US of A.... Mercedes Me yes, but it won't allow for any software downloads etc. the way it works in Europe