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Q about congierge and other services ( duration subscription)

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Old 07-19-2017, 04:14 AM
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E 300 AMG-Line diesel-Hybrid - 2021
Question Q about congierge and other services ( duration subscription)

I have the concierge subscription as part of the "fascination" package here in France.

(In certain other countries it's part of a "connectivity package")

The only thing that I can't find is the DURATION of said subscription.

I don't have my car yet, but it's already added to my mobile me app.

Here I can see that I have all services (except remote parking & locating vehicle) included for 3 years,
except concierge which is only for 1 year

But when you buy the package NO duration is mentioned at all, leaving me to believe it's "life time"..

am I missing something?
Old 07-19-2017, 06:44 AM
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Concierge is definitely only 12 months (I'm in uk) as mine is about to expire. Never used it though, kept meaning to try but Google/trip advisor is likely to be far quicker to use and is my usually go to.
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Old 07-19-2017, 08:44 AM
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So when u bought the car were you told how long the different services last?
Old 07-19-2017, 09:32 AM
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It appears that the concierge service that is bundled is for 1 year because the separately purchased service in the configurator is for a term of 2, 3, 4 or 5 years.
Old 07-19-2017, 09:50 AM
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thanks. but it's just funny that they don't mention anywhere how long the subscriptions last
when you buy the car.

It was a surprise for me to see that concierge last only 1 year, and all other services 3.

Ok I don't really care about the 3 years, cos my lease is for only 3,
but the car was sold to me as "having concierge included" without specifying how long..

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