E-Class (W213) 2016 - 2023

Help required with my E-Class Coupe

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 12-18-2017, 08:55 AM
  #1  
Junior Member
Thread Starter
 
tonynufc's Avatar
 
Join Date: Nov 2015
Location: North West England
Posts: 68
Likes: 0
Received 6 Likes on 4 Posts
C238 E220D 4Matic
Help required with my E-Class Coupe

Hi,

Sorry for posting this in the Sedan section but my issue is more around the sedan than the coupe.

I bought a new 2017 E-class couple with the command on line and wide screen cockpit. I love the car and its amazing to drive, however I am unhappy with the Apple car play controls. Before I collected the Couple the dealer lent me a 2017 wagon with command on line and wide screen cockpit and it worked really well, easy to control from the steering wheel and the rotary wheel. Everything was a joy to use but not so in mine.

My question is:- should the software/functionality be the same between different variants of the same car ie Coupe/Sedan/Wagon.

I asked the dealer and they said a software update was needed but nothing they have done has made any difference and they had it in 7 times.

Any help or advice would be greatly appricated

My coupe was manufactured in September 2017.
Old 12-18-2017, 11:59 AM
  #2  
Junior Member
 
zorz's Avatar
 
Join Date: Apr 2017
Posts: 70
Received 6 Likes on 6 Posts
2015 C300 Sport
Hey there, sorry to hear you're having an issue. I may have experienced something similar: do the wheel pad or center touch work only intermittently?

If so, I first encountered this issue and resolved it by updating the iOS version on my phone to the latest one. I also made sure I'm using an apple lightning cable, not a different maker.

Since then I've had no problem with it, but then again my car is a 2018 wagon, so your mileage may vary with these two potential solutions.
Old 12-18-2017, 12:05 PM
  #3  
Junior Member
Thread Starter
 
tonynufc's Avatar
 
Join Date: Nov 2015
Location: North West England
Posts: 68
Likes: 0
Received 6 Likes on 4 Posts
C238 E220D 4Matic
Hi, thanks for the reply, no my center pads don't work at all. you say your car is a 2018 wagon when was it made?
Old 02-21-2018, 09:24 AM
  #4  
Junior Member
Thread Starter
 
tonynufc's Avatar
 
Join Date: Nov 2015
Location: North West England
Posts: 68
Likes: 0
Received 6 Likes on 4 Posts
C238 E220D 4Matic
Does anyone know what makes up the command system? is it just the screens or are there other components?
Old 02-21-2018, 10:34 AM
  #5  
Out Of Control!!
 
konigstiger's Avatar
 
Join Date: Jul 2003
Location: North Scottsdale, AZ
Posts: 15,903
Received 4,446 Likes on 3,154 Posts
'71 Pinto

Old 02-21-2018, 10:17 PM
  #6  
Super Member
 
DriveAMG's Avatar
 
Join Date: Feb 2012
Location: Canada
Posts: 961
Received 239 Likes on 175 Posts
2019 E63s
There is a software difference between early builds and mid year. A huge difference in appearance, speed and functionality. My understanding is it’s not a software update that will solve it. It’s a module issue too. It was enough for me to move into a newer version of the same car. Look around for a newer build and see. I thought my car was the same as everyone else’s until one day by chance I stepped into my buddy’s car which was built mid year. Mine was a very early build.
Old 02-22-2018, 04:03 AM
  #7  
Junior Member
Thread Starter
 
tonynufc's Avatar
 
Join Date: Nov 2015
Location: North West England
Posts: 68
Likes: 0
Received 6 Likes on 4 Posts
C238 E220D 4Matic
The dealer recently loaned me a late 2017 convertible and everything worked perfectly, they are suggesting changing parts from the convertible onto mine to see if that fixes my problems, and if so order new parts for mine.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Help required with my E-Class Coupe



All times are GMT -4. The time now is 12:59 PM.