2018 E300 jitter/vibration after 65+
04-10-2019, 05:57 PM
#52
04-10-2019, 06:06 PM
#53
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2018 S560 and 2019 E450 Wagon.
What tires do u have? I know on the Goodyear run flats they are so stiff it transmits vibrations into the car at higher speeds it seems. I’ll know for sure when I change out my Goodyear’s on Monday.
04-11-2019, 05:11 PM
#54
Thanks for the thought.
04-27-2019, 10:22 AM
#56
Hi All, So I had my 2018 E300 for about a month now. The first 2 weeks we had a snowstorm so I didnt get to drive it much. Once the weather cleared up I started to realize that once I am on very clear roads (highways/parkways), that the front end would jitter vibrate when crusing anywhere from like 65+ to 80 mph (havent really driven it past 80~).
I dropped off the vehicle at service over the weekend, for them to inspect if it may be a mounting and balancing issue or a bent rim. I also asked them for a e300 loaner just to see if another one drive like this. Lo and behold, i notice the same vibration.... I had at least 7+ benzes in my lifetime, but i never felt this before.... does your e300 drive the same? I start to feel it in the gas pedal, and in the steering wheel and overall. Is it coming from the new 9speed transmission at higher gears?
I dropped off the vehicle at service over the weekend, for them to inspect if it may be a mounting and balancing issue or a bent rim. I also asked them for a e300 loaner just to see if another one drive like this. Lo and behold, i notice the same vibration.... I had at least 7+ benzes in my lifetime, but i never felt this before.... does your e300 drive the same? I start to feel it in the gas pedal, and in the steering wheel and overall. Is it coming from the new 9speed transmission at higher gears?
I got this e300 exclusive a month ago. When I got my car there was noise form front of the car sounds like “thung~~~”, so I dropped twice since I got the car, but they said they have not have any solution from MB headquarters even they agreed there was the noise.
and today, while I drive my car on the highway 60 to 65 mph, the car started vibrate and shake, at the first time, I could feel through steering, and my wife who sit passanger seat felt too.
I called dealer and he said my car will be drop at service in next week. I hope they can fix it.
05-05-2019, 12:57 PM
#57
Force balance them first. If there's a rim out of spec it will show up. Then tackle inertial harmonics if problem still persists. Cost is 190 out of pocket it MB Boston. Good luck.
05-06-2019, 01:18 PM
#58
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05-06-2019, 01:46 PM
#59
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If you’re asking about force balance it is “Road Force Balance” see here: https://www.hunter.com/wheel-balancers/road-force-elite
05-08-2019, 01:28 PM
#60
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any idea what the service is called for the harmonics testing? I've done PICO so far...
05-13-2019, 06:12 AM
#61
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E 300 AMG-Line diesel-Hybrid - 2021
dealer checked everything & test drove.. they can't find anything wrong with the car...
so another thing that i'll just have to live with...
so another thing that i'll just have to live with...
05-20-2019, 08:53 AM
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E 300 AMG-Line diesel-Hybrid - 2021
I've decided it's NOT something i'm going to live with so it's back to the dealer (5 june)
the promised to actually test drive it at 130km to try & figure out what the problem is..
the wheels are definitely properly balanced & i doubt very much it's the type of tires that cause it.
But could it be the driveshaft maybe? - A friend of mine told me it's quite a common problem with mercedes as they are rearwheel drive…?
the promised to actually test drive it at 130km to try & figure out what the problem is..
the wheels are definitely properly balanced & i doubt very much it's the type of tires that cause it.
But could it be the driveshaft maybe? - A friend of mine told me it's quite a common problem with mercedes as they are rearwheel drive…?
05-20-2019, 11:05 AM
#63
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2018 S560 and 2019 E450 Wagon.
Have they tried putting another set of wheels/tires on the car. Sometimes bent rims are hard to see. I know with my bent rims they cannot see any wheel hop. But I know at least 2 are out of round. These Benz wheels are soft. You hit a big bump it throws them out of round.
08-11-2019, 08:44 AM
#65
@jhpmbusa any progress on your issue?
On mine, I had been waiting for the weather to warm up before taking it into the dealer to try once more for a fix. Decided to try a new dealer here in MA, for fresh eyes on the problem, and also happened to find one that has a great stretch of smooth road nearby for an easy repro. I think the issue is slightly more prominent in warm temps, and after the car has done some prolonged highway driving, so when I drove w/ the foreman I actually drove it for 2 straight hrs before hand to make sure it was obvious. Anyway, new guy picked up on it right away. He put new words to the vibration, saying felt like when you put your hand on a washing machine that's on the spin cycle, and then that comes and goes cyclically.
As we were driving around he was hypothesizing about the 19" runflats, like others here have mentioned, saying they're often the problem, and vehicles are increasingly made lighter w/ less inherent vibration dampening mass... But he drove a '19 demo car, felt no vibration, then put that car's 18" wheels onto mine and felt the vibration. So he's escalated to MBUSA. I'm really glad to have someone who can quickly and consistently feel the vibration himself. Now just hope to find a root cause and not here "it's within spec".
On mine, I had been waiting for the weather to warm up before taking it into the dealer to try once more for a fix. Decided to try a new dealer here in MA, for fresh eyes on the problem, and also happened to find one that has a great stretch of smooth road nearby for an easy repro. I think the issue is slightly more prominent in warm temps, and after the car has done some prolonged highway driving, so when I drove w/ the foreman I actually drove it for 2 straight hrs before hand to make sure it was obvious. Anyway, new guy picked up on it right away. He put new words to the vibration, saying felt like when you put your hand on a washing machine that's on the spin cycle, and then that comes and goes cyclically.
As we were driving around he was hypothesizing about the 19" runflats, like others here have mentioned, saying they're often the problem, and vehicles are increasingly made lighter w/ less inherent vibration dampening mass... But he drove a '19 demo car, felt no vibration, then put that car's 18" wheels onto mine and felt the vibration. So he's escalated to MBUSA. I'm really glad to have someone who can quickly and consistently feel the vibration himself. Now just hope to find a root cause and not here "it's within spec".
08-11-2019, 09:14 AM
#66
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@jhpmbusa any progress on your issue?
On mine, I had been waiting for the weather to warm up before taking it into the dealer to try once more for a fix. Decided to try a new dealer here in MA, for fresh eyes on the problem, and also happened to find one that has a great stretch of smooth road nearby for an easy repro. I think the issue is slightly more prominent in warm temps, and after the car has done some prolonged highway driving, so when I drove w/ the foreman I actually drove it for 2 straight hrs before hand to make sure it was obvious. Anyway, new guy picked up on it right away. He put new words to the vibration, saying felt like when you put your hand on a washing machine that's on the spin cycle, and then that comes and goes cyclically.
As we were driving around he was hypothesizing about the 19" runflats, like others here have mentioned, saying they're often the problem, and vehicles are increasingly made lighter w/ less inherent vibration dampening mass... But he drove a '19 demo car, felt no vibration, then put that car's 18" wheels onto mine and felt the vibration. So he's escalated to MBUSA. I'm really glad to have someone who can quickly and consistently feel the vibration himself. Now just hope to find a root cause and not here "it's within spec".
On mine, I had been waiting for the weather to warm up before taking it into the dealer to try once more for a fix. Decided to try a new dealer here in MA, for fresh eyes on the problem, and also happened to find one that has a great stretch of smooth road nearby for an easy repro. I think the issue is slightly more prominent in warm temps, and after the car has done some prolonged highway driving, so when I drove w/ the foreman I actually drove it for 2 straight hrs before hand to make sure it was obvious. Anyway, new guy picked up on it right away. He put new words to the vibration, saying felt like when you put your hand on a washing machine that's on the spin cycle, and then that comes and goes cyclically.
As we were driving around he was hypothesizing about the 19" runflats, like others here have mentioned, saying they're often the problem, and vehicles are increasingly made lighter w/ less inherent vibration dampening mass... But he drove a '19 demo car, felt no vibration, then put that car's 18" wheels onto mine and felt the vibration. So he's escalated to MBUSA. I'm really glad to have someone who can quickly and consistently feel the vibration himself. Now just hope to find a root cause and not here "it's within spec".
This is absolutely great news from your end. On another post I mentioned I drove a 2019 with 19's RFs and it drove amazing and I believe they corrected the issue in the MY19s, So by comparing your car to a MY19 must be easier to tell the difference.
Having a foreman actual believe what your stating is half the battle and it seems like you got there, now if there will be plausible resolution is what we can hope for. Please keep us updated! Btw your E class is a MY17 correct?
I really wonder if all MY17s and 18s have this issue or if its just a few of us who are more sensitive or its the roads that we drive on!
Last edited by jhpmbusa; 08-11-2019 at 09:16 AM.
08-12-2019, 03:31 PM
#68
Senior Member
I have another loaner right now, its a 3/2019 build e300 sedan with the 19inch rims. The cars steering vibrates like a spring when it hits a pot hole on the highway, doing about 70mph. Had the same issue on a 2019 e450 coupe loaner couple months back. This is a major flaw that Ive been seeing on 2019s with the steering wheel vibrating like a spring after it hits a small bump.
08-12-2019, 03:45 PM
#69
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Thread Starter
I have another loaner right now, its a 3/2019 build e300 sedan with the 19inch rims. The cars steering vibrates like a spring when it hits a pot hole on the highway, doing about 70mph. Had the same issue on a 2019 e450 coupe loaner couple months back. This is a major flaw that Ive been seeing on 2019s with the steering wheel vibrating like a spring after it hits a small bump.
08-12-2019, 05:59 PM
#70
Senior Member
That is correct, these are new cars too btw, with less than 1k miles on them. So I cant say if the car will start vibrating at speed after couple thousand miles like my own 2017 car does.
08-24-2019, 10:22 AM
#71
Super Member
Thread Starter
@jhpmbusa any progress on your issue?
On mine, I had been waiting for the weather to warm up before taking it into the dealer to try once more for a fix. Decided to try a new dealer here in MA, for fresh eyes on the problem, and also happened to find one that has a great stretch of smooth road nearby for an easy repro. I think the issue is slightly more prominent in warm temps, and after the car has done some prolonged highway driving, so when I drove w/ the foreman I actually drove it for 2 straight hrs before hand to make sure it was obvious. Anyway, new guy picked up on it right away. He put new words to the vibration, saying felt like when you put your hand on a washing machine that's on the spin cycle, and then that comes and goes cyclically.
As we were driving around he was hypothesizing about the 19" runflats, like others here have mentioned, saying they're often the problem, and vehicles are increasingly made lighter w/ less inherent vibration dampening mass... But he drove a '19 demo car, felt no vibration, then put that car's 18" wheels onto mine and felt the vibration. So he's escalated to MBUSA. I'm really glad to have someone who can quickly and consistently feel the vibration himself. Now just hope to find a root cause and not here "it's within spec".
On mine, I had been waiting for the weather to warm up before taking it into the dealer to try once more for a fix. Decided to try a new dealer here in MA, for fresh eyes on the problem, and also happened to find one that has a great stretch of smooth road nearby for an easy repro. I think the issue is slightly more prominent in warm temps, and after the car has done some prolonged highway driving, so when I drove w/ the foreman I actually drove it for 2 straight hrs before hand to make sure it was obvious. Anyway, new guy picked up on it right away. He put new words to the vibration, saying felt like when you put your hand on a washing machine that's on the spin cycle, and then that comes and goes cyclically.
As we were driving around he was hypothesizing about the 19" runflats, like others here have mentioned, saying they're often the problem, and vehicles are increasingly made lighter w/ less inherent vibration dampening mass... But he drove a '19 demo car, felt no vibration, then put that car's 18" wheels onto mine and felt the vibration. So he's escalated to MBUSA. I'm really glad to have someone who can quickly and consistently feel the vibration himself. Now just hope to find a root cause and not here "it's within spec".
08-24-2019, 10:50 AM
#72
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All it takes is a bit of care of customer needs and understanding. Years ago, on my 2005 E320, I had a front end vibration and after 3 or so road tests, it was determined that the front bushings were in need of replacement. It was later determined that MB issued an internal service bulletin to address this condition. Lucky for me at the time, I worked for the dealer. I don’t know, if a regular customer may have received similar service attention. By the way, our family still uses that dealership and have purchased multiple Benzes. Good luck with your issue and hopefully, it will be resolved.
08-24-2019, 01:35 PM
#73
All it takes is a bit of care of customer needs and understanding. Years ago, on my 2005 E320, I had a front end vibration and after 3 or so road tests, it was determined that the front bushings were in need of replacement. It was later determined that MB issued an internal service bulletin to address this condition. Lucky for me at the time, I worked for the dealer. I don’t know, if a regular customer may have received similar service attention. By the way, our family still uses that dealership and have purchased multiple Benzes. Good luck with your issue and hopefully, it will be resolved.
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6speeddave (08-26-2019)
09-27-2019, 08:38 AM
#75
Oh man, this one goes down hill. The shop foreman started off strong, as I described previously (ruling out wheels/tires by swapping them w/ another car, confirming it still vibrates, escalating to MBUSA). Then he went on vacation for two weeks, came back, claimed the issue was my wheels being out of round, sent them off for "reshaping", now claims the issue is fixed, and refuses to get on the phone to discuss this apparent contradiction. My guess is that he's either being told by MBUSA to stonewall me (conspiracy theorist here!) or he just forgot over the course of vacation/busy-ness that he'd ruled out the wheels, that I'd had them repaired several times previously, and that the vibration requires a very precise speed range to reproduce.
Getting closer and closer to calling a lawyer. Anyone know about jurisdictional issues, if I want to bring action against MBUSA for selling me the car like this and not fixing under warranty?
Getting closer and closer to calling a lawyer. Anyone know about jurisdictional issues, if I want to bring action against MBUSA for selling me the car like this and not fixing under warranty?
