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Electric Window malfunction

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Old Feb 25, 2018 | 01:26 PM
  #1  
MFahmy's Avatar
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E-180 2017
Electric Window malfunction

I’m driving W213 E-class and the driver seat electric window is acting mad! Every time I try to close the window it will move all the way up to home position them automatically move back town till the middle.

i’m assuming this is related to the window programming, I would appreciate if anyone can tell me how to reset the window or to fix this issue.

thanks
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Old Feb 25, 2018 | 01:55 PM
  #2  
Kenny Murphy's Avatar
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E220
Window

Had same problem 2 day.close both windows,two gether.that will.do it...
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Old Feb 25, 2018 | 03:55 PM
  #3  
konigstiger's Avatar
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Push button down and hold (couple of seconds) then pull up and hold this should reset if no other problems exist.
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Old Feb 28, 2018 | 07:18 AM
  #4  
Evo617's Avatar
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2016 E200
I had the same issue.

turned out the dealer needed to reset the window control module. That fixed it for me.
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Old Feb 28, 2018 | 05:38 PM
  #5  
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Cayman S
window malfunction

Originally Posted by MFahmy
I’m driving W213 E-class and the driver seat electric window is acting mad! Every time I try to close the window it will move all the way up to home position them automatically move back town till the middle.

i’m assuming this is related to the window programming, I would appreciate if anyone can tell me how to reset the window or to fix this issue.

thanks
I have had the same problem several times. The window acts as thought something is blocking it from closing. I'm assuming it is due to the window track being tight, and after some use it will break in and no longer do this.

In any event, it is simple to fix, instructions are in the manual. Just close the window and pull up on the window switch and hold it for 2 seconds, window will be reset.
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Old Mar 3, 2018 | 12:46 PM
  #6  
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e300
Due to the midwest weather my windows froze frequently and threw the sensors out of whack. The window would go DOWN when I pressed the button UP. Same window would touch the top of frame(closed position) then return to midway.

Went to dealer- The fix is simply resetting the window sensor.

How to:

1.) Put the window down completely.
2.) Hold the button DOWN for 10 seconds.
3.) Hold the button UP and bring the window closed and hold for 10 seconds.

Repeat if this doesnt work the first time. I had to do it more then once before

Must be done on the driver side buttons only. Cannot be done on the non-driver window buttons


This will FIX the remote start issue of the windows/sunroof being "DOWN" or "OPEN"
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Old Mar 5, 2018 | 09:01 PM
  #7  
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99 E 300TD, 02 E320, 2013 ML350
There is new software for the door control modules to fix this issue.
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Old Mar 5, 2018 | 09:41 PM
  #8  
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e300
Originally Posted by mstrbenztech
There is new software for the door control modules to fix this issue.
yea but thats involves going to the dealer right? Do they have an autoupdate?
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Old Mar 5, 2018 | 09:47 PM
  #9  
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Yes you are going to have to go to the dealer and there is no auto update available for that. This new software can also can fix the remote start app issue.
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Old Mar 5, 2018 | 10:54 PM
  #10  
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2017 e300
i had the same issue with my 2017 e300 with P1, took it to the dealer 3 times they couldnt fix it, first time they said it needed to be alinged, that didnt work, 2nd time they said it needs a software upgrade, that didnt work, and 3rd time they had my car for 2 months while i drove a rental.... they called mb corporate, they put the car as a lemon, gave me all my money back (7 months of payments) gave me an extra 3 grand off a new mercedes and as 12% discount on a new mercedes. so i got the 2018 e300 with p2 for the 630 a month no money down.

keep complaining and they will lemon the car

Last edited by fizad99; Mar 5, 2018 at 10:56 PM. Reason: added more details
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Old Nov 13, 2019 | 04:23 PM
  #11  
Jonnie Loud's Avatar
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2018 e63s
Originally Posted by mobster600
Due to the midwest weather my windows froze frequently and threw the sensors out of whack. The window would go DOWN when I pressed the button UP. Same window would touch the top of frame(closed position) then return to midway.

Went to dealer- The fix is simply resetting the window sensor.

How to:

1.) Put the window down completely.
2.) Hold the button DOWN for 10 seconds.
3.) Hold the button UP and bring the window closed and hold for 10 seconds.

Repeat if this doesnt work the first time. I had to do it more then once before

Must be done on the driver side buttons only. Cannot be done on the non-driver window buttons


This will FIX the remote start issue of the windows/sunroof being "DOWN" or "OPEN"
LOOK NO FURTHER THIS IS CORRECT. I also found when I was doing it in my car I had music playing and it made the music stop and start which indicated the reset of the window. Chicago winter frozen windows too
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Old Nov 14, 2019 | 03:39 PM
  #12  
Axel Notrose's Avatar
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Mercedes E400 Wagon, Audi S4 Avant, BMW 135i convertible
Originally Posted by Jonnie Loud
LOOK NO FURTHER THIS IS CORRECT. I also found when I was doing it in my car I had music playing and it made the music stop and start which indicated the reset of the window. Chicago winter frozen windows too
I have this problem right now and that did NOT work. Whenever I pull the window up after the 10+ second wait, the second it reaches the top, it comes back down again, no opportunity to hold the window in the up position.

Unfortunately, I'm out of warranty so going to the dealer and paying them a **** ton of money to reset the window doesn't sound appealing...
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Old Nov 14, 2019 | 05:43 PM
  #13  
Jonnie Loud's Avatar
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2018 e63s
Originally Posted by Axel Notrose
I have this problem right now and that did NOT work. Whenever I pull the window up after the 10+ second wait, the second it reaches the top, it comes back down again, no opportunity to hold the window in the up position.

Unfortunately, I'm out of warranty so going to the dealer and paying them a **** ton of money to reset the window doesn't sound appealing...

dis you hold down for 10 seconds first? Also try it on a different window
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Old Nov 14, 2019 | 06:58 PM
  #14  
Axel Notrose's Avatar
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Mercedes E400 Wagon, Audi S4 Avant, BMW 135i convertible
Originally Posted by Jonnie Loud
dis you hold down for 10 seconds first? Also try it on a different window
Yeah, I held it down for more than 10 seconds to be safe. The other windows aren't experiencing the same problem so not sure how that would help. They would go down, hold and then they would stay up when I held them

Everyone says to hold the window up but my problem is even if I hold the switch in the up position, the window still comes down halfway the second it gets to the top and completely ignore the fact that I'm holding the switch up.
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Old Feb 25, 2020 | 04:20 PM
  #15  
Knivels's Avatar
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From: Sterling VA
2011 E350 Luxury, 2017 E300 Sport
Master Switch Replacement Guide

Originally Posted by konigstiger
Push button down and hold (couple of seconds) then pull up and hold this should reset if no other problems exist.
Hello Konigstiger and Everyone! Where would I find the plans to switch out the driver master switch for a 2017 W213? A button popped and so need to replace.

Driver switch broken off

Replacement driver master switch
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Old Feb 25, 2020 | 04:36 PM
  #16  
konigstiger's Avatar
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See attachment.
Attached Files
File Type: pdf
install front door lining.pdf (817.3 KB, 286 views)

Last edited by konigstiger; Mar 17, 2020 at 03:49 PM.
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Old Feb 25, 2020 | 07:59 PM
  #17  
Knivels's Avatar
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From: Sterling VA
2011 E350 Luxury, 2017 E300 Sport
Originally Posted by konigstiger
See attachment to remove door liner.
Thank you very much, Konigstiger!!!
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Old Jun 15, 2020 | 04:53 AM
  #18  
Alptug Olmez's Avatar
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Mercedes E Class w213 Estate 220d 4matic
I have the same problem. Is there a fix?

Hello. I have the exact same problem but I have not seen a final solution posted on this. Any recommendations?
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