E-Class (W213) 2016 - 2023

Audio stops intermittently at random times

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Old 06-07-2018, 02:43 PM
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GLE 43
Audio stops intermittently at random times

2018 GLE43 This problem started approx 2 months ago (my car has 4000 miles). The display shows my radio station , whether it's satellite or AM/FM, but no sound at all. Magically comes back on whenever....also just random times. Had it in the dealer service dept. for 1 week...couldn't find any issues, of course! Took it back today, they performed a software update, but I drove home in silence, once again. So frustrating! What can I do?
Old 06-07-2018, 04:15 PM
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I've not encountered that, however you may have more luck posting in the W166 GLE forum under SUVs.
Old 06-08-2018, 09:52 PM
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2023 G550, 2020 AMG GTR, 2014 S550, 2024 Denali 3500, 2023 Porsche GT3
Originally Posted by SandraG56
2018 GLE43 This problem started approx 2 months ago (my car has 4000 miles). The display shows my radio station , whether it's satellite or AM/FM, but no sound at all. Magically comes back on whenever....also just random times. Had it in the dealer service dept. for 1 week...couldn't find any issues, of course! Took it back today, they performed a software update, but I drove home in silence, once again. So frustrating! What can I do?
I have the same issue with my E400 Coupe. Last week I had to reset the command system to get the satellite radio working again.

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