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Old 07-28-2018, 08:15 PM
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S550 2017
App not working
2017 s550 stopped working about 2 weeks ago
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Old 07-28-2018, 08:36 PM
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Originally Posted by monroesgarden5
2017 s550 stopped working about 2 weeks ago
Wrong forum. You need the S Class forum. And to get help you might want to provide information about what App isn't working.
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Old 07-30-2018, 02:26 PM
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Originally Posted by rbrylaw
Wrong forum. You need the S Class forum. And to get help you might want to provide information about what App isn't working.
Maybe it's the Mercedes Me app? It was offline for a while... I noticed it was back online yesterday.
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Old 07-30-2018, 02:28 PM
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Originally Posted by Knivels
Maybe it's the Mercedes Me app? It was offline for a while... I noticed it was back online yesterday.
Mercedes mainframe crashed last Tuesday, taking all systems, including NetStar down. And MB had no backup mainframe, so it took until today for systems to be back up and running. Really bad timing, when you consider it was the end of the month.
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Old 07-30-2018, 02:47 PM
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Originally Posted by rbrylaw
Mercedes mainframe crashed last Tuesday, taking all systems, including NetStar down. And MB had no backup mainframe, so it took until today for systems to be back up and running. Really bad timing, when you consider it was the end of the month.
I called the number listed on the Me app for customer service during the crash and got a line about vacation cruises!! I thought they had been hacked!
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Old 07-30-2018, 02:54 PM
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Originally Posted by Knivels
I called the number listed on the Me app for customer service during the crash and got a line about vacation cruises!! I thought they had been hacked!
We took deliver of the first of two E classes this weekend. It was a mess without MB systems up and running. Couldn't get connected to MBrace and MercedesMe was non-existent. We're up and operating on all systems today, but the dealership said it was pretty much a disaster. I imagine someone's head rolled over this. It had to have cost them $$Millions in lost revenue. Our dealer couldn't even access their own inventory.
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