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E-Class (W213) 2016 - 2023

Music doesn't mute when NAV announcements made, even in fade mode.

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Old Dec 17, 2018 | 11:15 PM
  #26  
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Make sure to uncheck it then check it again while the music is playing or maybe a map announcement going off and it sounds like that should do the trick. I was wondering why when I had that box checked it was doing absolutely nothing, it made no sense even to have that option since it did nothing. Software bug. Hopefully that solution will remain and not have to be reset every time you turn on and off the car after driving it each time.
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Old Dec 19, 2018 | 04:00 PM
  #27  
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Originally Posted by 2012 merc amg
Make sure to uncheck it then check it again while the music is playing or maybe a map announcement going off and it sounds like that should do the trick. I was wondering why when I had that box checked it was doing absolutely nothing, it made no sense even to have that option since it did nothing. Software bug. Hopefully that solution will remain and not have to be reset every time you turn on and off the car after driving it each time.

So far, a no go for me.
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Old Dec 19, 2018 | 04:28 PM
  #28  
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I do notice mine does fade out a little bit when on media and radio. I do have both boxes checked for fade out and phone calls in settings.
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Old Dec 19, 2018 | 09:33 PM
  #29  
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What about under the Automatic adjustments checkbox in the Sound menu? I have to look at mine again, but my volume turns down with Nav announcements and that is checked
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Old Dec 19, 2018 | 09:53 PM
  #30  
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Originally Posted by Courthaven
What about under the Automatic adjustments checkbox in the Sound menu? I have to look at mine again, but my volume turns down with Nav announcements and that is checked
Ok...where is the sound menu....is that the audio menu? I'll check tomorrow morning, but I think I have all automatic adjustments checked off.
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Old Dec 19, 2018 | 09:55 PM
  #31  
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Presss home ,then scroll over to settings, then click audio
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Old Dec 19, 2018 | 10:45 PM
  #32  
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I think you go to System/Audio/notifications as I remember.
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Old Dec 20, 2018 | 10:35 AM
  #33  
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Ok, other than ticking off the automatic volume in sound, this is the only adjustment I see for audio fade out. I've ticked it of and on with no success at all.

I've tried Haag suggestion of going into the dealer menu, but couldn't get in following his instructions. I may end up going to the dealer over this one.
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Old Dec 20, 2018 | 11:22 AM
  #34  
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That is the correct menu item. It's disappointing that the bug exists but they must be aware of it. Candidly, shouldn't MB read these forums?
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Old Dec 20, 2018 | 02:12 PM
  #35  
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Originally Posted by nycebo
That is the correct menu item. It's disappointing that the bug exists but they must be aware of it. Candidly, shouldn't MB read these forums?
I wouldn't expect MB reads this forum. If this was hosted by Mercedes, maybe. But even Apple Discussion forum, which is hosted by Apple is only read by what they call Forum Hosts. The engineers don't read the forum and are prohibited from participating in them or they'd lose their job.
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Old Jun 5, 2019 | 02:42 PM
  #36  
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Originally Posted by Haag
I have read something about a radio-mute problem with navigation on a German car forum. I looked it up and I'm not sure that it would solve your problem (there can be some difference between European and US-cars), but maybe it's worth to explore.

The forum talks about a bug in the software that can be solved as follows:

- enter the dealer menu (pushing down the controller for 10 seconds in the main car-menu)
- select 1 - Volume Seperation
- select 1 - Navigation Guidance
- change settings to desired value (0= no mute, 24 = max.mute)
- press back key
- select "END" at the bottom

Be aware, I have not done this myself. I have just copied and translated it from the German forum. But maybe it works for you.
Has anyone tried this? Same problem here...nav announcements do not mute radio.
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Old Jun 5, 2019 | 03:47 PM
  #37  
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The radio is muted in my car. I'll check the settings and post.

I checked the dealer menu and the settings are all default min-max zero. The nav separation values are all 9.

Last edited by ua549; Jun 5, 2019 at 03:57 PM.
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Old May 7, 2022 | 04:52 PM
  #38  
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This fixed the problem on 2018 S63 “Burmeister High End Sound”.
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