E-Class (W213) 2016 - 2023

How do I get a data tariff?

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 02-18-2019, 07:22 PM
  #1  
Member
Thread Starter
 
Courthaven's Avatar
 
Join Date: Jul 2018
Posts: 235
Received 21 Likes on 18 Posts
Infiniti M35x
How do I get a data tariff?

Everytime I try to use the connect features on my E300 I am told that I need a data tariff through Mercedes Me Connect. Does anyone know how I go about getting one?
Old 02-18-2019, 07:50 PM
  #2  
Member
Thread Starter
 
Courthaven's Avatar
 
Join Date: Jul 2018
Posts: 235
Received 21 Likes on 18 Posts
Infiniti M35x
Mercedes me connect customer service gave me the phone number of AT&T and now I am on the phone with them. The rep is telling me that I have to get a 3rd party device from them and subscribe to use these internet features. What happened to my free trial?
Old 02-18-2019, 11:33 PM
  #3  
MBWorld Fanatic!
 
2012 merc amg's Avatar
 
Join Date: Jul 2013
Location: Venice Florida
Posts: 4,458
Received 653 Likes on 511 Posts
2018 S560 and 2019 E450 Wagon.
Best way to get it is through the MB Me Connect Portal. Go to "internet in the car" which is towards the bottom of all the functions which are listed ie, remote services, etc. and click on "load data volume" and follow the instructions. Best not to talk to ATT, most of them don't know what they are talking about with this kind of thing, I called them originally and it was a big waste of time.
Old 02-18-2019, 11:44 PM
  #4  
Member
Thread Starter
 
Courthaven's Avatar
 
Join Date: Jul 2018
Posts: 235
Received 21 Likes on 18 Posts
Infiniti M35x
Originally Posted by 2012 merc amg
Best way to get it is through the MB Me Connect Portal. Go to "internet in the car" which is towards the bottom of all the functions which are listed ie, remote services, etc. and click on "load data volume" and follow the instructions. Best not to talk to ATT, most of them don't know what they are talking about with this kind of thing, I called them originally and it was a big waste of time.
Thanks a lot I will try that then. I have never been to the portal directly yet only on the app. In fact when trying to setup my car initially my Sales Manager couldn't even find it, haha, but hopefully I can.
Old 02-18-2019, 11:49 PM
  #5  
MBWorld Fanatic!
 
2012 merc amg's Avatar
 
Join Date: Jul 2013
Location: Venice Florida
Posts: 4,458
Received 653 Likes on 511 Posts
2018 S560 and 2019 E450 Wagon.
A google search on Mercedes Me Portal will take you right there at the top of the page.
Old 02-19-2019, 01:19 AM
  #6  
Senior Member
 
JDPEClassUK's Avatar
 
Join Date: Oct 2018
Location: UK
Posts: 288
Received 44 Likes on 38 Posts
E Class Estate S213
Interestingly different approach in UK. You need to log onto wi-fi hotspot in car and then direct mibike device to Vodafone in order to register and sign up a data tariff.

It is not possible to register and set up a tariff for the first time via the portal.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: How do I get a data tariff?



All times are GMT -4. The time now is 09:11 PM.