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Voice control stopped working.

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Old Jun 12, 2021 | 05:24 AM
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Maxrich06
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From: Beaverton, OR
'20 E450
Voice control stopped working.
It was working fine on my 2020 E450. I could push the steering wheel button to change the radio station or command a NAV to somewhere. It no longer works. I push the button and nothing happens! Any ideas?
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Old Jun 12, 2021 | 07:17 AM
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Try a hard boot of the COMAND system. Push to on/off switch and hold it for several seconds, wait a moment, repeat.
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Old Jun 13, 2021 | 03:16 AM
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Maxrich06
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Thanks ua549. Will try a reboot. But won't that reset all of my settings and preferences?
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Old Jun 13, 2021 | 07:25 AM
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Originally Posted by Maxrich06
Thanks ua549. Will try a reboot. But won't that reset all of my settings and preferences?
No, it is similar to rebooting your computer by power off / power on sequence. The normal operation of COMAND is similar to a Windows hibernate when you turn off the car.
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Old Jun 14, 2021 | 01:13 AM
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Maxrich06
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'20 E450
Hi ua549. I tried a reboot, a few times. No luck. I was hoping to avoid a service appt. But....oh well.
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Old Jun 14, 2021 | 10:00 AM
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2017 mercedes GLE 43 coupe
Alright,what did you say to get it mad at you?


Her BMW.......

oops
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Old Jun 14, 2021 | 12:30 PM
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'20 E450
Jester1, I just asked for the Howard Stern channel!
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Old Jun 14, 2021 | 03:24 PM
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2017 mercedes GLE 43 coupe
BaaBaa Booee
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Old Jun 16, 2021 | 05:25 PM
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Maxrich06
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Hi folks, any other ideas about my voice control problem, short of a service appt. Thanks.
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