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Old Jun 23, 2022 | 12:59 AM
  #1  
AnthonyMarino's Avatar
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From: The Woodlands, TX
2018 Mercedes Benz E300
Windshield Replace

Hello,

So I have a 2018 Mercedes E300, base model with a little upgrades to it. It's not solar coated, I don't have lane assist, and there is no heads up display.
It does however, have these two triangles for other things liked showed below:

Spoiler
 



I have comprehensive coverage, so the windshield should be in there. I found a quote on Safelite for $510 without going through insurance which isn't that bad. The next day, they came out with a third party, after market windshield. I sent them away because I thought it was an OEM, not an after market. They ended up calling me back and telling me that it's around a $2,000 windshield (Mercedes dealer quoted me the same price) and my insurance will require a $1,500 deductible for it.

That seems unreasonably high as I've had an Alfa Romeo before with the lane keep features and everything and it only cost me a $300 deductible. Should I wait because of the current prices of everything at the moment or is this just a typical Mercedes price for a windshield of this model?
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Old Jun 24, 2022 | 11:43 AM
  #2  
drose224's Avatar
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2017 S 550
I always add "enhanced glass" rider on my auto policy to insure OEM replacement. Very inexpensive rider.
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Old Jun 24, 2022 | 12:08 PM
  #3  
The G Man's Avatar
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2019 E300
Originally Posted by AnthonyMarino
Hello,

So I have a 2018 Mercedes E300, base model with a little upgrades to it. It's not solar coated, I don't have lane assist, and there is no heads up display.
It does however, have these two triangles for other things liked showed below:

Spoiler
 
I have comprehensive coverage, so the windshield should be in there. I found a quote on Safelite for $510 without going through insurance which isn't that bad. The next day, they came out with a third party, after market windshield. I sent them away because I thought it was an OEM, not an after market. They ended up calling me back and telling me that it's around a $2,000 windshield (Mercedes dealer quoted me the same price) and my insurance will require a $1,500 deductible for it.

That seems unreasonably high as I've had an Alfa Romeo before with the lane keep features and everything and it only cost me a $300 deductible. Should I wait because of the current prices of everything at the moment or is this just a typical Mercedes price for a windshield of this model?
My last Mercedes oem windshield was like 10 years ago and $1200. So $2000 is not unreasonable. What brand of windshields did safelite wanted to use? some aftermarket windshield companies make oem windshields for car manufacturers such as Pilkington glass. They are basically the same glass without the mercedes logo and signature. I use Pilkington before on my BMW and had good result.
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Old Jun 24, 2022 | 01:13 PM
  #4  
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From: San Francisco, CA
2017 E300
I just had mine replaced, but with lane keep and HUD at Mercedes dealership and its as $2,700 but my deductible is $500
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Old Jun 24, 2022 | 01:26 PM
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2019 E 450, 2016 E350 4matic (retired), 2018 Ford Edge Sport, 2008 Porsche Boxster
Originally Posted by AnthonyMarino
Hello,

So I have a 2018 Mercedes E300, base model with a little upgrades to it. It's not solar coated, I don't have lane assist, and there is no heads up display.
It does however, have these two triangles for other things liked showed below:

Spoiler
 




I have comprehensive coverage, so the windshield should be in there. I found a quote on Safelite for $510 without going through insurance which isn't that bad. The next day, they came out with a third party, after market windshield. I sent them away because I thought it was an OEM, not an after market. They ended up calling me back and telling me that it's around a $2,000 windshield (Mercedes dealer quoted me the same price) and my insurance will require a $1,500 deductible for it.

That seems unreasonably high as I've had an Alfa Romeo before with the lane keep features and everything and it only cost me a $300 deductible. Should I wait because of the current prices of everything at the moment or is this just a typical Mercedes price for a windshield of this model?
I am in NY: here the glass is fully covered. I have a $1000 deductible but windshield replacement is not subject to the deductibility. Of course the insurance company will always want to use a third party: I lease and must return the car with an OEM windshield and insist on an Mercedes windshield. I also point out that my premiums are higher than other cars and reflect the cost of parts on my Mercedes - so the insurance company has collected more and now let them spend more!

NY believes a cracked windshield is a safety issue and hence they want the windshield replaced pronto!
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Old Jun 26, 2022 | 08:30 AM
  #6  
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Had my previous S-class windshield replaced last year, it had adaptive cc, lane assistant, etc. Read lots on how others had issues with aftermarket glass so told the insurance person I needed OEM glass. No problem, had it done at Saflite as a MB dealer wasn’t close. They recalibrated everything with no issues. They quoted over $2000, I paid whatever my deductible was. Insurance also reimbursed me for the windshield tinting I had installed - Air Blue 80, can’t tell it’s there, but really helps with glare and heat.
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Old Jul 9, 2022 | 02:57 AM
  #7  
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2023 E450 AT wagon, and 2013 E350 coupe
Does anyone know if the Acoustic Comfort package with the extra laminated windshield causes any issues with delays or greater expense if the windshield needs to be replaced for breakage?
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Old Jul 9, 2022 | 02:48 PM
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2019 E300
Acoustic glass are more expensive and less in stock.
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Old Jul 10, 2022 | 09:10 PM
  #9  
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I had to wait a couple of weeks to get my windshield ordered and replaced with the Acoustic Comfort package which was a shorter wait then for a windshield on my W221
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Old Jul 11, 2022 | 10:53 PM
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Originally Posted by Eraser-X
I had to wait a couple of weeks to get my windshield ordered and replaced with the Acoustic Comfort package which was a shorter wait then for a windshield on my W221
Where in Austin did you get it repaired? I have a nice big chip out of my 2020 E450 wagon windshield on the passenger side and will get it repaired at some point this year. Thanks.
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