COMAND vs MBux....thoughts?
My 2018 E-class has the rotary dial which I find really intuitive. Onoe of our BMWs has the touch screen and rotary dial combo. I rarely touch the screen -- it's a reach -- and also I touch mostly out of frustration when I've exhausted the efforts to use the other keys. The other one relies on the rotary dial. I find it far easier to use.
BTW I have the Ottocast wireless adapter in the Mercedes which also gives me a full screen experience with Android Auto. I also love having the volume control on the left side instead of on the right side like the newer W213s do.
BTW I have the Ottocast wireless adapter in the Mercedes which also gives me a full screen experience with Android Auto. I also love having the volume control on the left side instead of on the right side like the newer W213s do.
I've previously tried to find specs for both COMAND and MBUX, but I haven't found anywhere where the version of Bluetooth is disclosed. However, the improvements in Bluetooth 5 are for Bluetooth Low Energy, which doesn't apply to Infotainment systems. The audio improvements are for headphones to connect via LE and use less battery power.
You have to search the hardware and not software.
Harman/Becker published all that via FCC filings....

but the Bluetooth itself, allowing Bluetooth LE is usually a minimum of Bluetooth 4.0 and above.
Junior Member




Joined: Jan 2015
Posts: 18
Likes: 2
2020 Mercedes Benz E350 4Matic (prev drove 2009 w211 4matic for 11 years)
Mercedes engineers make cars, not ipads
Like in all things I think it depends.
I agree with Kasendorf that it is silly not to use the whole screen for car play. It seems like Mercedes is including car play just to placate people without really caring how it works. I find the interface between car play and the regular Mercedes screen to be difficult so if I want to listen to the radio it takes me two or three steps to get there.
I agree with Mickey that touchpad is easy to use and saves you the trouble of reaching.
Hey Mercedes never works for me or it never works right let's put it that way. If I'm going to make a phone call I use Siri if I want to navigate using Waze I also use Siri.
I agree with JS who clearly drives the CLS or did at one point, that MB UX is faster and that is a plus.
I get the impression that Mercedes engineers do things in a vacuum without looking at the competition or reaching out to drivers to ask their opinion. I can't imagine that the improvements that MB UX needs would be that difficult to include if Mercedes cared to do it.
I agree with Kasendorf that it is silly not to use the whole screen for car play. It seems like Mercedes is including car play just to placate people without really caring how it works. I find the interface between car play and the regular Mercedes screen to be difficult so if I want to listen to the radio it takes me two or three steps to get there.
I agree with Mickey that touchpad is easy to use and saves you the trouble of reaching.
Hey Mercedes never works for me or it never works right let's put it that way. If I'm going to make a phone call I use Siri if I want to navigate using Waze I also use Siri.
I agree with JS who clearly drives the CLS or did at one point, that MB UX is faster and that is a plus.
I get the impression that Mercedes engineers do things in a vacuum without looking at the competition or reaching out to drivers to ask their opinion. I can't imagine that the improvements that MB UX needs would be that difficult to include if Mercedes cared to do it.
Out Of Control!!




Joined: Nov 2018
Posts: 11,262
Likes: 5,264
From: San Francisco Bay Area
2019 C63CS
Mercedes Auto engineers focus on driving experience and maintainability of the car long term, not developing the next iPhone or iPad. Anything apart from driving while steering is frills. Ask Porsche who still sell barebone cars with no frills and charge for add-ons. The iPads are a Japanese abomination.
For the most part, I don't really use the Infotainment system much for anything. As said, I'm driving, not playing games or what not. When I did the AMG factory tour in Affalterbach back in 2019 the tour guide had similar words. He said AMG doesn't really emphasis the Infotainment system etc. in their cars, because that's not what their cars are about. That stuff comes over from the regular MB models and just happens to be there. AMGs are about the driving experience, but as said the driving experience in many cars gets water down further and further in this move to so-called software defined cars. Things are bad, because that's not the core competency of car manufacturers. If you want a smartphone then go to Apple etc., but if you want a proper car not even Tesla offers that.
Last edited by superswiss; May 28, 2025 at 04:49 PM.
Mercedes Auto engineers focus on driving experience and maintainability of the car long term, not developing the next iPhone or iPad. Anything apart from driving while steering is frills. Ask Porsche who still sell barebone cars with no frills and charge for add-ons. The iPads are a Japanese abomination.
Every time I drive a new MB I really miss the rotary wheel/knob. I wish they never got rid of it. The slightly older ones also had a trackpad at least that replaced the scroll wheel, I really don't like the idea of touchscreens in cars but I understand that is what people want. Otherwise, manufacturers wouldn't be putting these things in.
One thing for sure, no one wanted capacitive touch, manufacturers still put those in, frustrating. I don't think anyone signed up for piano gloss either?
Had a mini discussion on the touchscreens in cars earlier today, didn't went in length of discussing it.
Spoiler
I can agree with that. Big reason why I own an AMG is because a car to me is 99% about the driving experience, not to live in it or to have a smartphone on wheels. The thing is most normal cars these days are just super boring to drive, especially EVs, and that includes regular Mercedes-Benz vehicles, so I can understand how car manufacturers are trying to distract with all these gimmicks. But I loathe the path we are on with modern cars. They are becoming smartphones on wheels with no sense of driving experience anymore and software that is buggy. My COMAND system developed a strange bug out of the blue after 5 years of ownership. After reflashing the head unit and instrument cluster it's still there and I'm at a loss. Maybe it was a firmware update that was part of a map update that caused it and maybe it'll get fixed with a future update, but for now I just have to live with it. The good thing is that it doesn't distract from the driving experience. I just have to change a couple of settings almost every time after the car is parked for a while as they somehow keep resetting.
For the most part, I don't really use the Infotainment system much for anything. As said, I'm driving, not playing games or what not. When I did the AMG factory tour in Affalterbach back in 2019 the tour guide had similar words. He said AMG doesn't really emphasis the Infotainment system etc. in their cars, because that's not what their cars are about. That stuff comes over from the regular MB models and just happens to be there. AMGs are about the driving experience, but as said the driving experience in many cars gets water down further and further in this move to so-called software defined cars. Things are bad, because that's not the core competency of car manufacturers. If you want a smartphone then go to Apple etc., but if you want a proper car not even Tesla offers that.
For the most part, I don't really use the Infotainment system much for anything. As said, I'm driving, not playing games or what not. When I did the AMG factory tour in Affalterbach back in 2019 the tour guide had similar words. He said AMG doesn't really emphasis the Infotainment system etc. in their cars, because that's not what their cars are about. That stuff comes over from the regular MB models and just happens to be there. AMGs are about the driving experience, but as said the driving experience in many cars gets water down further and further in this move to so-called software defined cars. Things are bad, because that's not the core competency of car manufacturers. If you want a smartphone then go to Apple etc., but if you want a proper car not even Tesla offers that.
MBUX 1st version pretty bad
Buy 2020 or older. 2021 has the first release of MBUX which is terrible. Here is my early review. I'm a little less annoyed now, but still would not buy another MB which had the same problems: Maybe some of these problems are fixed in newer versions of MBUX - test everything very completely.
I owned a W212 (2014 E350) which got totaled and (stupidly) replaced it with a newer W213 (2021 E350), The W212 was better. The W213 tech often requires me to look away from the road, the voice command system is less usable (gets it wrong often and doesn't support the same words that the touch screen menus use), the miniscule steering wheel swipe pads misfire quite often and the touch buttons usually require multiple button pushes, the console based touch pad often either misses or doubles the swipes and often misses the push-downs and requires 2-3 pushes, the screen based menu trees are far too complex and the important stuff is buried in deep menu choices which I will never use, the NAV system doesn't understand zip codes but requires cities, all of the buttons require a perfectly centered push and don't respond if you press them even a little off center (even though they give haptice feedback.
I owned a W212 (2014 E350) which got totaled and (stupidly) replaced it with a newer W213 (2021 E350), The W212 was better. The W213 tech often requires me to look away from the road, the voice command system is less usable (gets it wrong often and doesn't support the same words that the touch screen menus use), the miniscule steering wheel swipe pads misfire quite often and the touch buttons usually require multiple button pushes, the console based touch pad often either misses or doubles the swipes and often misses the push-downs and requires 2-3 pushes, the screen based menu trees are far too complex and the important stuff is buried in deep menu choices which I will never use, the NAV system doesn't understand zip codes but requires cities, all of the buttons require a perfectly centered push and don't respond if you press them even a little off center (even though they give haptice feedback.
Last edited by Holtgraver; Jun 2, 2025 at 06:09 PM. Reason: improve clarity
Buy 2020 or older. 2021 has the first release of MBUX which is terrible. Here is my early review. I'm a little less annoyed now, but still would not buy another MB which had the same problems: Maybe some of these problems are fixed in newer versions of MBUX - test everything very completely.
I owned a W212 (2014 E350) which got totaled and (stupidly) replaced it with a newer W213 (2021 E350), The W212 was better. The W213 tech often requires me to look away from the road, the voice command system is less usable (gets it wrong often and doesn't support the same words that the touch screen menus use), the miniscule steering wheel swipe pads misfire quite often and the touch buttons usually require multiple button pushes, the console based touch pad often either misses or doubles the swipes and often misses the push-downs and requires 2-3 pushes, the screen based menu trees are far too complex and the important stuff is buried in deep menu choices which I will never use, the NAV system doesn't understand zip codes but requires cities, all of the buttons require a perfectly centered push and don't respond if you press them even a little off center (even though they give haptice feedback.
I owned a W212 (2014 E350) which got totaled and (stupidly) replaced it with a newer W213 (2021 E350), The W212 was better. The W213 tech often requires me to look away from the road, the voice command system is less usable (gets it wrong often and doesn't support the same words that the touch screen menus use), the miniscule steering wheel swipe pads misfire quite often and the touch buttons usually require multiple button pushes, the console based touch pad often either misses or doubles the swipes and often misses the push-downs and requires 2-3 pushes, the screen based menu trees are far too complex and the important stuff is buried in deep menu choices which I will never use, the NAV system doesn't understand zip codes but requires cities, all of the buttons require a perfectly centered push and don't respond if you press them even a little off center (even though they give haptice feedback.
Junior Member

Joined: Nov 2021
Posts: 66
Likes: 11
From: Texas
2017 E43 AMG, 2009 E63 AMG (fuel injector hydrolock, scrapped 2024), 1999 C230 Kompressor (sold)
The bright pastel color palette of MBUX looks a little too garish to me. COMAND visually acts like a more Germanic, business-focused, important piece of kit. I tend to like COMAND more. If only we (us measly 2017/18 owners) could ditch MBRACE (
) and have a bit more connectivity support.
) and have a bit more connectivity support.
The bright pastel color palette of MBUX looks a little too garish to me. COMAND visually acts like a more Germanic, business-focused, important piece of kit. I tend to like COMAND more. If only we (us measly 2017/18 owners) could ditch MBRACE (
) and have a bit more connectivity support.
) and have a bit more connectivity support.There are exceptions in Japanese market, for example mazda, not following that trend. https://cimg1.ibsrv.net/gimg/www.mbw...4f3389cb5.jpeg
Every time I drive a new MB I really miss the rotary wheel/knob. I wish they never got rid of it. The slightly older ones also had a trackpad at least that replaced the scroll wheel, I really don't like the idea of touchscreens in cars but I understand that is what people want. Otherwise, manufacturers wouldn't be putting these things in.
One thing for sure, no one wanted capacitive touch, manufacturers still put those in, frustrating. I don't think anyone signed up for piano gloss either?
Had a mini discussion on the touchscreens in cars earlier today, didn't went in length of discussing it.
Every time I drive a new MB I really miss the rotary wheel/knob. I wish they never got rid of it. The slightly older ones also had a trackpad at least that replaced the scroll wheel, I really don't like the idea of touchscreens in cars but I understand that is what people want. Otherwise, manufacturers wouldn't be putting these things in.
One thing for sure, no one wanted capacitive touch, manufacturers still put those in, frustrating. I don't think anyone signed up for piano gloss either?
Had a mini discussion on the touchscreens in cars earlier today, didn't went in length of discussing it.
Spoiler
Junior Member

Joined: Nov 2021
Posts: 66
Likes: 11
From: Texas
2017 E43 AMG, 2009 E63 AMG (fuel injector hydrolock, scrapped 2024), 1999 C230 Kompressor (sold)
I want to briefly bring this topic back (re: physical controls) as mazda seems to no longer be the last one standing and also went the screen trend with the freshly revealed CX-5 https://www.edmunds.com/assets/m/cs/...CX-5+5_717.jpg , more like a carbon copy of the Lexus design even, especially the spelling of the brand on the rear instead of a traditional logo, it is strange that mazda got rid of the buttons and put screens out again when subaru and volkswagen had been slowly moving back to physical controls, I guess there is always a first for each brand.
The one gripe I had with my 211 (other than the fact that it exploded ...
) was the radio controls that were on the dash. I disliked reaching for them. It was the 2009 interface (that had a dial in the later versions...) but had 5 buttons on the face of the radio instead. I don't get how so few people are complaining about the touchscreens mounted six to ten inches above that in modern cars... that's an absolute dealbreaker for me. It's funny how car brands seem to be doing the exact opposite of what their fan bases want. Anybody who spends more than twenty minutes in a Mazda (except Doug Demuro...) loves the dial interface.
Indeed I think the new CX-5 looks like a carbon copy of the new Lexus ES. All in all I kind of like it though. If only they integrated the screen better.
I loved the dial in my Mazda 3. And in my E43. And in my old BMW E60.
The one gripe I had with my 211 (other than the fact that it exploded ...
) was the radio controls that were on the dash. I disliked reaching for them. It was the 2009 interface (that had a dial in the later versions...) but had 5 buttons on the face of the radio instead. I don't get how so few people are complaining about the touchscreens mounted six to ten inches above that in modern cars... that's an absolute dealbreaker for me.
It's funny how car brands seem to be doing the exact opposite of what their fan bases want. Anybody who spends more than twenty minutes in a Mazda (except Doug Demuro...) loves the dial interface.
Indeed I think the new CX-5 looks like a carbon copy of the new Lexus ES. All in all I kind of like it though. If only they integrated the screen better.
The one gripe I had with my 211 (other than the fact that it exploded ...
) was the radio controls that were on the dash. I disliked reaching for them. It was the 2009 interface (that had a dial in the later versions...) but had 5 buttons on the face of the radio instead. I don't get how so few people are complaining about the touchscreens mounted six to ten inches above that in modern cars... that's an absolute dealbreaker for me.It's funny how car brands seem to be doing the exact opposite of what their fan bases want. Anybody who spends more than twenty minutes in a Mazda (except Doug Demuro...) loves the dial interface.
Indeed I think the new CX-5 looks like a carbon copy of the new Lexus ES. All in all I kind of like it though. If only they integrated the screen better.
That said,, in the defense of MB and other manufacturers I guess, is that, a vehicle design and planning is like a 10 year job, for example, forgot what brand but they actually responded to an inquiry and said during the day of their new model (new generation) reveal, they already have the design of the facelift ready and is already blueprinting the next generation after this one (of which isn't even sold at all yet).
So that is something to think about, it was probably too late for certain brands that jumped to the screen only, no climate control trend (fad?) because the vehicle was designed a decade ago.



