Recall of
Thread Starter
Member
Joined: Mar 2005
Posts: 176
Likes: 44
Recall of
Mercedes-Benz is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles.
the fuel pump (impeller) may shutdown, which can result in a loss of drive power
Mercedes-Benz has issued a recall for more than 143,000 cars and SUVs because their fuel pumps can fail, causing their engines to shut down while driving.
I called my MB dealer and asked if the recall parts for my E450 would in stock. They affirmed it. I brought the car in 3 days later on Monday A.M. They kept the car till Friday. I call them to see if the car was repaired. They informed me that the fuel pump part was actaully NOT in stock and NOT available for weeks. I picked up my car the next day on Saturday. MB service and parts acquisition are questionable and not reliable in this case.
the fuel pump (impeller) may shutdown, which can result in a loss of drive power
Mercedes-Benz has issued a recall for more than 143,000 cars and SUVs because their fuel pumps can fail, causing their engines to shut down while driving.
I called my MB dealer and asked if the recall parts for my E450 would in stock. They affirmed it. I brought the car in 3 days later on Monday A.M. They kept the car till Friday. I call them to see if the car was repaired. They informed me that the fuel pump part was actaully NOT in stock and NOT available for weeks. I picked up my car the next day on Saturday. MB service and parts acquisition are questionable and not reliable in this case.
MBWorld Fanatic!
Joined: Apr 2006
Posts: 4,695
Likes: 1,830
From: Dallas-Ft.Worth,TX
2016 E350 Sport
A big dealer let-down for sure. To keep your car for a work week, knowing the part is not available, and not bothering to call you.
Please name this dealer so others can be aware of this incompetence.
Please name this dealer so others can be aware of this incompetence.
Junior Member
Joined: Apr 2023
Posts: 52
Likes: 17
W213 E450
Mercedes-Benz is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles.
the fuel pump (impeller) may shutdown, which can result in a loss of drive power
Mercedes-Benz has issued a recall for more than 143,000 cars and SUVs because their fuel pumps can fail, causing their engines to shut down while driving.
I called my MB dealer and asked if the recall parts for my E450 would in stock. They affirmed it. I brought the car in 3 days later on Monday A.M. They kept the car till Friday. I call them to see if the car was repaired. They informed me that the fuel pump part was actaully NOT in stock and NOT available for weeks. I picked up my car the next day on Saturday. MB service and parts acquisition are questionable and not reliable in this case.
the fuel pump (impeller) may shutdown, which can result in a loss of drive power
Mercedes-Benz has issued a recall for more than 143,000 cars and SUVs because their fuel pumps can fail, causing their engines to shut down while driving.
I called my MB dealer and asked if the recall parts for my E450 would in stock. They affirmed it. I brought the car in 3 days later on Monday A.M. They kept the car till Friday. I call them to see if the car was repaired. They informed me that the fuel pump part was actaully NOT in stock and NOT available for weeks. I picked up my car the next day on Saturday. MB service and parts acquisition are questionable and not reliable in this case.
Kind of ridiculous that you make an appointment for a very specific recall and they don’t bother ordering the parts until you drop the car off. One would think they would stock a decent number parts especially early in the recall when lot of customers will be going in to address this.
Junior Member
Joined: Oct 2023
Posts: 15
Likes: 8
From: Wilmington, NC
E450 Allroad
So interesting. I called my local dealer yesterday after seeing this post. I have also received the letter from MBUSA with my VIN number on it. After checking the dealer told me that the recall doesn't apply to my specific car and MBUSA sends out the letter to much broader population of cars. Makes no sense to me.
Junior Member
Joined: Apr 2023
Posts: 52
Likes: 17
W213 E450
So interesting. I called my local dealer yesterday after seeing this post. I have also received the letter from MBUSA with my VIN number on it. After checking the dealer told me that the recall doesn't apply to my specific car and MBUSA sends out the letter to much broader population of cars. Makes no sense to me.
https://www.mbusa.com/en/recall
