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Question on Shock Absorbers

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Old Oct 25, 2023 | 04:56 PM
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Question on Shock Absorbers

Hi All,
Would appreciate a little help from all the wise ones out there please. My 2018 E300 is in for the B service and the dealer is stating that my rear shock absorbers are leaking and recommends replacement. I am the sole owner of this car from 3 miles on it and it currently has 59,432 miles on it. I have never had a vehicle that needs shock absorbers replaced under 90K miles because they are leaking??? Does this sound right to you all? Has anyone else experienced this? The dealer wants $1,846 to replace the rear shock absorbers and I am sure they will find a way to NOT cover it under my extended warranty. Seems like a price raping.to me. Any feedback is greatly appreciated. Thank you so much for your help!!
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Old Oct 25, 2023 | 06:48 PM
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Originally Posted by Dallasite
Hi All,
Would appreciate a little help from all the wise ones out there please. My 2018 E300 is in for the B service and the dealer is stating that my rear shock absorbers are leaking and recommends replacement. I am the sole owner of this car from 3 miles on it and it currently has 59,432 miles on it. I have never had a vehicle that needs shock absorbers replaced under 90K miles because they are leaking??? Does this sound right to you all? Has anyone else experienced this? The dealer wants $1,846 to replace the rear shock absorbers and I am sure they will find a way to NOT cover it under my extended warranty. Seems like a price raping.to me. Any feedback is greatly appreciated. Thank you so much for your help!!
I had my rear shocks replaced under warranty at 30K miles. I was shocked (no pun intended!) that they only lasted 30K miles. At least 60% of my driving is on the Interstate and less than .1% in NYC. The rest is suburban driving.

So what gives?

I now think my front shocks will need to be replaced.

However, according to my extended warranty with MB, they are covered.

Hopes this helps.
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Old Oct 26, 2023 | 10:48 AM
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Seems high to me
OEM E53 rear shock, adjustable

That and I don't see any leakage and I've had my share old leaking shocks. There skills be obvious wet signs which I don't see.

Last edited by lkfoster; Oct 26, 2023 at 10:51 AM.
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Old Oct 26, 2023 | 04:43 PM
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The leakage is most likely internal to the shock. There won't be signs of leakage on the exterior of the shock.
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Old Oct 26, 2023 | 05:23 PM
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There are two wear points on a hydraulic shock, it either has oil passing past the shaft seal or leakage past the valve body piston. You'll see oil running down the body is the shock which is the classic failure mode for shocks in the former. Oil on there outside is a definite indication of seal wear, though dubious shops have been known to squirt oil on shocks.

In the latter you will get bouncing, anything more than just upward rebound movement indicates wear of the Internal bore and/or the piston rings. To test for this push down on a corner of the car, if it comes up only slowly the shock should be ok. If the corner comes up quickly and back down again the oil is by-passing the piston valves. You can't see any external signs of that.

Adjustable shocks have external valve bodies but those didn't look like they had that.

Last edited by lkfoster; Oct 26, 2023 at 05:49 PM.
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Old Oct 27, 2023 | 01:20 AM
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Originally Posted by Dallasite
Hi All,
Would appreciate a little help from all the wise ones out there please. My 2018 E300 is in for the B service and the dealer is stating that my rear shock absorbers are leaking and recommends replacement. I am the sole owner of this car from 3 miles on it and it currently has 59,432 miles on it. I have never had a vehicle that needs shock absorbers replaced under 90K miles because they are leaking??? Does this sound right to you all? Has anyone else experienced this? The dealer wants $1,846 to replace the rear shock absorbers and I am sure they will find a way to NOT cover it under my extended warranty. Seems like a price raping.to me. Any feedback is greatly appreciated. Thank you so much for your help!!
Well Bilstein rear shocks are $115 on rockauto so it can be done way cheaper. But as someone else said, theirs was covered by the extended warranty so you should probably find out if it is or isn't. Have them do it if it is. Otherwise try to find a place that will install the Bilsteins from rockauto. They have a lifetime warranty so if they go again, you just pay for labor. MB just does a 2 year warranty on parts.
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Old Oct 30, 2023 | 10:26 AM
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Thank you everyone for the advice and explanations. I greatly appreciate it. Dealer did confirm that the shocks are covered under my extended warranty so going to go ahead and let them replace and use that. Luckily doesn't cost me anything. Great advice on here so I know next time. Thank you again.
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