MBUX Reset Itself!
Newbie
Joined: Sep 2024
Posts: 14
Likes: 1
You can adjust it in many different ways or even reset it to factory setting using the workshop menu.
To enter the menu, keep pressing the home on the left hand side of the steering wheel; then remove your finger and immediately press the OK button for few seconds until the menu appears. Find your way there to the headup display calibration menu. I once played with some of the adjustments (they are MANY!) but then figured out the best is to reset it to factory settings
Let me know if it works.
To enter the menu, keep pressing the home on the left hand side of the steering wheel; then remove your finger and immediately press the OK button for few seconds until the menu appears. Find your way there to the headup display calibration menu. I once played with some of the adjustments (they are MANY!) but then figured out the best is to reset it to factory settings
Let me know if it works.
Thread Starter
Junior Member
Joined: Jan 2021
Posts: 65
Likes: 20
From: Dubai
2024 Mercedes E200
You can adjust it in many different ways or even reset it to factory setting using the workshop menu.
To enter the menu, keep pressing the home on the left hand side of the steering wheel; then remove your finger and immediately press the OK button for few seconds until the menu appears. Find your way there to the headup display calibration menu. I once played with some of the adjustments (they are MANY!) but then figured out the best is to reset it to factory settings
Let me know if it works.
To enter the menu, keep pressing the home on the left hand side of the steering wheel; then remove your finger and immediately press the OK button for few seconds until the menu appears. Find your way there to the headup display calibration menu. I once played with some of the adjustments (they are MANY!) but then figured out the best is to reset it to factory settings
Let me know if it works.
Funny thing is that when I reset the "parameters" it goes back to the skewed / oversized position - as if the default setting itself is not properly calibrated. Very strange.
I had to manually play around with the positioning and re-size it to fit the screen.
Member
Joined: Dec 2024
Posts: 104
Likes: 26
MB E53
I got my car back! To summarize, they assured me it was fixed, saying they completed thorough software testing and checked all the modules. According to MB, everything is "honky dory." It's nice to know my car's back from its extended vacation at the repair shop. Of course, I'm feeling a bit skeptical. The odds that my MBUX issues are truly resolved are about as likely as finding a unicorn in a parking lot. If they’ve actually sorted things out, I’ll be the first to throw a parade in MB’s honor—complete with confetti and a marching band! If not, well, I have enough evidence to declare my car a lemon.
MBWorld Fanatic!
Joined: Dec 2015
Posts: 1,634
Likes: 521
From: Hagerstown MD
2015 SL400; 2019 X5M40i
Another day, another MBUX Story!
On my drive home last night, while driving at 140 km/h (86 mph), all three MBUX screens went dark. Fortunately, the digital speed and gear display were still displayed, but everything else—including Apple CarPlay, which I was using for navigation—stopped working.
After about 3-4 minutes, the MBUX system restarted, but everything had been reset! My car was de-linked from my Mercedes Me profile, and the system language was set to Arabic! (I live in the UAE but don’t speak the language). To make matters worse, my seat and steering wheel positions went into default settings while I was driving—a serious safety concern. During the reset, I also noticed the ambient lights pulsating in different colors, which was both distracting and strange.
Once I got home, I had to re-link the car to the Mercedes Me App, re-add my profile, recreate the Apple Car Key, and reactivate all the digital extras—essentially redoing all the setup steps from when I first received the car.
I’m not entirely sure what triggered this. The only potential cause I can think of is an OTA Software Update notification I received earlier that day (update for the communication module - though the update hadn’t been installed yet).
Honestly, this experience (including all the other issues I have faced) has made me question whether I should keep this car. I’m seriously considering switching to something less software-dependent.
On my drive home last night, while driving at 140 km/h (86 mph), all three MBUX screens went dark. Fortunately, the digital speed and gear display were still displayed, but everything else—including Apple CarPlay, which I was using for navigation—stopped working.
After about 3-4 minutes, the MBUX system restarted, but everything had been reset! My car was de-linked from my Mercedes Me profile, and the system language was set to Arabic! (I live in the UAE but don’t speak the language). To make matters worse, my seat and steering wheel positions went into default settings while I was driving—a serious safety concern. During the reset, I also noticed the ambient lights pulsating in different colors, which was both distracting and strange.
Once I got home, I had to re-link the car to the Mercedes Me App, re-add my profile, recreate the Apple Car Key, and reactivate all the digital extras—essentially redoing all the setup steps from when I first received the car.
I’m not entirely sure what triggered this. The only potential cause I can think of is an OTA Software Update notification I received earlier that day (update for the communication module - though the update hadn’t been installed yet).
Honestly, this experience (including all the other issues I have faced) has made me question whether I should keep this car. I’m seriously considering switching to something less software-dependent.
Member
Joined: Aug 2018
Posts: 157
Likes: 36
2021 E350 Sedan
True, But very few of them have serious problems like the new MBUX. I think Mercedes move to MBUX was a mess for a lot of people. Maybe only 1%, but if you're in the !% you're out of luck and Marcedes appears unable to fix many of the problems, and none of them quickly. Lucky for me, I won't need a new/CPO one for a few years, and I hope by then they get their Software to work, instead of trying to make it better. I'm hooked on the Safety and luxury.
MBWorld God!
Joined: Dec 2019
Posts: 32,222
Likes: 6,281
True, But very few of them have serious problems like the new MBUX. I think Mercedes move to MBUX was a mess for a lot of people. Maybe only 1%, but if you're in the !% you're out of luck and Marcedes appears unable to fix many of the problems, and none of them quickly. Lucky for me, I won't need a new/CPO one for a few years, and I hope by then they get their Software to work, instead of trying to make it better. I'm hooked on the Safety and luxury.
Member
Joined: Dec 2024
Posts: 104
Likes: 26
MB E53
True, But very few of them have serious problems like the new MBUX. I think Mercedes move to MBUX was a mess for a lot of people. Maybe only 1%, but if you're in the !% you're out of luck and Marcedes appears unable to fix many of the problems, and none of them quickly. Lucky for me, I won't need a new/CPO one for a few years, and I hope by then they get their Software to work, instead of trying to make it better. I'm hooked on the Safety and luxury.
Spoiler
MBWorld Fanatic!
Joined: Mar 2011
Posts: 2,496
Likes: 1,574
From: Canada
2023 E63S Wagon
Hi Guys
My car had something similar just happen but it also shifted gears and reset the driving dynamics to C:
https://mbworld.org/forums/w213-amg/...e-driving.html
I know mine is the older model but it interesting I found your thread on my first google search and it seems very similar things are still happening.
My car had something similar just happen but it also shifted gears and reset the driving dynamics to C:
https://mbworld.org/forums/w213-amg/...e-driving.html
I know mine is the older model but it interesting I found your thread on my first google search and it seems very similar things are still happening.
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Thread Starter
Junior Member
Joined: Jan 2021
Posts: 65
Likes: 20
From: Dubai
2024 Mercedes E200
Almost seven months after my original post, it’s happened again — my main screen froze completely, forcing me to perform a reset. This time, it was just 16 days after the 3.2.2 update (though I was out of the country during most of that time and hadn’t driven the car). Once again, I had to reconfigure everything from scratch — profile, settings, the works. I just can’t understand why this car’s OS is so weak.
To make matters worse, I’ve noticed a new issue since the reset: the right-side mirror (which tilts down when reversing) is now skewed. It only shows the side of the car and no longer the edges as it used to. Is there any way to calibrate this?
So strange…
To make matters worse, I’ve noticed a new issue since the reset: the right-side mirror (which tilts down when reversing) is now skewed. It only shows the side of the car and no longer the edges as it used to. Is there any way to calibrate this?
So strange…
MBWorld Fanatic!
Joined: Aug 2014
Posts: 1,908
Likes: 665
From: Tennessee
W214 E450
Almost seven months after my original post, it’s happened again — my main screen froze completely, forcing me to perform a reset. This time, it was just 16 days after the 3.2.2 update (though I was out of the country during most of that time and hadn’t driven the car). Once again, I had to reconfigure everything from scratch — profile, settings, the works. I just can’t understand why this car’s OS is so weak.
To make matters worse, I’ve noticed a new issue since the reset: the right-side mirror (which tilts down when reversing) is now skewed. It only shows the side of the car and no longer the edges as it used to. Is there any way to calibrate this?
So strange…
To make matters worse, I’ve noticed a new issue since the reset: the right-side mirror (which tilts down when reversing) is now skewed. It only shows the side of the car and no longer the edges as it used to. Is there any way to calibrate this?
So strange…
Thread Starter
Junior Member
Joined: Jan 2021
Posts: 65
Likes: 20
From: Dubai
2024 Mercedes E200
