EQE SUV (X294) Forum for Discussion of EQE SUV

Digital Key only NFC use UWB can NOT connect

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Old Aug 3, 2025 | 11:43 AM
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Digital Key only NFC use UWB can NOT connect

Hi
MY 2024 EQE 300 SUV X294

The digital key it suddenly can not use UWB only NFC can use
so when I lock/unlock and start car it should use iPhone wallet and select car key and Face ID unlock then near the driver door handle to unlock door and place on charging pad to start
it's not normal when I pick up my car and pair digital key at dealer It needn't take the phone to lock/unlock and start car


What' wrong with the digital key

How to restart digital key It can't turn off with Mercedes Me app digital extra or MBUX system

I've visitor dealer but can't solve

test with two iPhones include share the key and re login restart reinstall wallet and Mercedes me
repair digital key many times still can not connect UWB

Device information

Phone device iPhone 15 pro max iOS 18.6 and 13 pro max iOS 18.5 passive entry is on
MBUX version 2.6.1
X294 EQE 300 2024/7


Appreciate your help
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