EQS SUV AC Problem
Thread Starter
Newbie
Joined: Apr 2023
Posts: 3
Likes: 0
EQS 450+ SUV
EQS SUV AC Problem
Hi everyone, I'm looking for some advice.
I just leased an EQS 450+ SUV from out of my state. After driving it twice, the AC stopped cooling. I took it to the dealership, after a week they replaced the AC expansion valve. The AC worked for less than 6 hours and it stopped cooling again.
I'm going to have to take it to the dealership again and I'm sure it'll sit there for at least another week. The dealership just doesn't care, they provide no loaners and no rentals and this is my only car at the moment. MBUsa customer care didn't do much to help me other than say they are sorry.
I feel like I got a lemon. The dealership said it's the first time they touch an EQS for repairs, they are still learning about it. I don't know which route I should take: Is it too soon to try and have the dealership get the car back? How would it work? I'm going for my second repair and it needs to be three for the lemon law to kick in.
Thanks for any advice/opinions.
I just leased an EQS 450+ SUV from out of my state. After driving it twice, the AC stopped cooling. I took it to the dealership, after a week they replaced the AC expansion valve. The AC worked for less than 6 hours and it stopped cooling again.
I'm going to have to take it to the dealership again and I'm sure it'll sit there for at least another week. The dealership just doesn't care, they provide no loaners and no rentals and this is my only car at the moment. MBUsa customer care didn't do much to help me other than say they are sorry.
I feel like I got a lemon. The dealership said it's the first time they touch an EQS for repairs, they are still learning about it. I don't know which route I should take: Is it too soon to try and have the dealership get the car back? How would it work? I'm going for my second repair and it needs to be three for the lemon law to kick in.
Thanks for any advice/opinions.
Member
Joined: Oct 2022
Posts: 197
Likes: 33
2023 Mercedes ESQ SUV 580 ● 2021 Volvo XC40 Recharge
To address the first part of your statement, the A/C in my new EQS SUV 580 also stopped working. It also had a faulty expansion valve. It took the dealership 5 days to get the part (over a weekend), the 2 days to install it. I've driven 150 miles since repair. So far so good.
MBWorld Fanatic!
Joined: Jan 2016
Posts: 2,336
Likes: 936
From: Brookshire, Texas & Cat Spring, Texas
2019 SL550/2023 EQS 580 SUV
I have been amazed over the years how many parts for minor MB repairs I have had that were not stocked here in the U.S. that had to be shipped overnight from Germany. Apparently MB thinks this is a better system….
Newbie
Joined: Sep 2024
Posts: 1
Likes: 0
Hey everyone. I just leased a 580 EQS SUV and at 450 miles on it, the AC has stoped working. I get the warm air being blown but no cooled air. Has anyone figured any other way to resolve it , aside from replacing the expansion valve? What I mean is, maybe a software reset? I feel like it’s a software problem. But it does look like I have to take it to dealer. Thanks!
