EQS580 Charge Port & Ambient lighting
The last few weeks we have been getting errors on the ambient lighting. It's been a few times now. Once it said the system couldn't be loaded. Turned the car off and back on and it worked. Another error with it is PRE-SAFE inoperative see operator's manual. Both have come and gone.
Setting up the initial charging with Mercedesme Connect was a pain. It took a few days to get everything synced and working properly. The dealer wasn't much help having purchased the 2nd car on their lot. the 800 number wasn't any help either. The dealer helped me locate some additional instructions and find the Charge Point chip card. We've been enjoying our Electrify America free charging ever since. Charge Point has been a major let down with their poor speeds.
Dustin
I mostly charge at home but have had no issues with ChargePoint or Electrify America.
We have an EQS 450+ that we acquired in January of 2022. It has the active ambient lighting package. Sometimes when we get out of the car the ambient lights turn off with the interior light delay. Others the interior lights go out but the ambient lighting stays on unless I lock the car or go into the menu and turn the ambient lighting off.
We also have a 2022 GLS with the same package and those lights turn off every time with the interior lights.
On the EQS I have had the car back to the dealer twice and they say no problem noted. It could take 30-45 minutes for the ambient lights to shut off but it won't cause any 12V battery issues (yeah right). If that was the case it should behave the same way every time. I then got an answer that it stays on longer depending on the 12V state of charge. Huh?
What happens to others when you exit your car with the ambient lighting package? Do the ambient lights indeed stay on if you don't lock your EQS (say in your garage etc.)



