EQS EQS (V297) sedan

80 percent charging

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Old 05-17-2022 | 11:51 PM
  #76  
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Originally Posted by c4004matic
I has charge point before MB I think that caused some issues but I was finally successful qorking it out. I can use both apps.
I have to create a ChargePoint account for my home charger.
Anticipating that I may run into issues, may I ask how you resolved the problems?
Old 05-17-2022 | 11:57 PM
  #77  
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Originally Posted by AppleFan1
Hallelujah, gloriaski !!! I received a notification about an hour ago that I’m now ready for plug and charge. Sure enough, 6 out of 6 are activated. I am fully registered. I have no idea why it takes this long for Mercedes to activate plug and charge.
It took 4 days for MB me people to fix the same problem, which was escalated to the next level. I was told that someone would contact me, but it turned out they must have done this on the backend and sent the activation notice on my app. No email.
When I circled back to the dealership, I was told once again that I didn't need to be activated and that they followed the instruction they got from MB.

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