wings1969

My first road trip in my 450. Stopped at Electrify America. Car went into turtle mode with restrictions to power which I thought was battery conditioning. Car charged fine but won’t come out of turtle mode. Several starts with an occasional prompt to exit restrictions but the banner shows for less than a second and impossible to touch and activate.
Mercedes support and dealer have no solution. Presently stranded 300 miles from home with a car that will only go 40% power and 52 mph?
Suggestions ?

asdf

Wow, sorry to hear this.
This has been reported on the Lucid forum, too. I haven't seen an update by the posters.
Wonder if resetting the car would help?

asdf

Just got a f/u from a Lucid poster. Apparently, after locking the car and waiting 15 minutes, it went back to normal. No cause has been identified yet.

wings1969

happy dance ! While sitting in the car with tech person, I asked about “System Reset”. He stated that was only personal settings. While waiting for the car to charge at dealership, I thought why not try a reset. Happily I de turtled the car with reset. Remember this if you get the turtle icon and 40% max power!!!

hearthole

How did you reset it?

wings1969

Go to “SYSTEM”
scroll down several lines
“RESET”
press, it warns and asks you if your sure
just do it, would have saved me agonizing hours at 52mph on I 45

hyperion667

There's a turtle icon?? That in of itself is such a red flag LMAO!

GL to you

c4004matic

If you go deep down in the battery I believe less than 15 miles of range (please correct me if wrong) you'll discover the turtle. Its like a pokemon🤣
It should have gone away as soon as the car recharged.

wings1969

SOC was 60% when the turtle icon appeared before I arrived at the charging station. I assumed it was conditioning the battery for charging.

c4004matic

You got the "sick" turtle!

hyperion667

Anyone have a pic of this turtle icon?

c4004matic

Right side of the screen little yellow turtle.

wings1969

Hoping you never see the “Turtle “

hyperion667

Thanx for the pic. Do you live in Florida? 91 already? Ouch! It's 47 right now in NC. That turtle icon is so weird.

c4004matic

BTW that is the "mild" turtle. It can also turn RED when red it means "limp mode" and the speed is severely limited.