Recall coming
07-21-2022, 10:08 PM
#1
Member
Thread Starter
Recall coming
Mercedes Recalls 2021 and 2022 S-Class, EQS-Class Models for Faulty Rear Lights
The issue with the rear lighting on the affected models is the result of a software bug and is easily fixable with a software update.https://www.cnet.com/roadshow/news/m...y-rear-lights/
07-21-2022, 10:25 PM
#2
MBWorld Fanatic!
"easily fixable with a software update."
Then just push an OTA update. No need for a recall... if it cant be done via OTA then it is NOT "easily fixable" by todays standard
Then just push an OTA update. No need for a recall... if it cant be done via OTA then it is NOT "easily fixable" by todays standard
07-21-2022, 10:40 PM
#3
Member
Thread Starter
Oh, that wasn't even the recall notice I meant to post! That's an older one, here is the article I came across this morning...
MBUX Fail: Mercedes-Benz Recalls the EQS and S-Class Luxury Sedans Over Software Error
Mercedes-Benz AG received isolated reports in April 2021, outside of the United States, alleging the infotainment system of S-Class luxury sedans failed to activate. The MBUX in suspect vehicles remained black after unlocking, which prompted the German automaker to coordinate an investigation with the supplier, namely Gigabit Multimedia Serial Link.
https://www.autoevolution.com/news/m...or-193942.html
https://www.autoevolution.com/news/m...or-193942.html
07-22-2022, 09:37 AM
#4
This is a summary of the article.
Mercedes-Benz AG received isolated reports in April 2021, outside of the United States, alleging the infotainment system of S-Class luxury sedans failed to activate. The MBUX in suspect vehicles remained black after unlocking, which prompted the German automaker to coordinate an investigation with the supplier, namely Gigabit Multimedia Serial Link.
The attached report notes that “changes in the development processes of our suppliers ensure that this issue can no longer occur from March 24th, 2022 onwards,” which begs a question. Why did Mercedes-Benz take four months to acknowledge a software issue that it had already addressed internally?
Whatever the reason, Mercedes filed an 8,530-vehicle recall with the National Highway Traffic Safety Administration over this blunder. Owner notifications will be mailed before September 9th according to MBAG.
Starting with suspect EQS vehicles, the affected population was produced between July 13th, 2020 and January 19th, 2022, in the guise of the 450, 580, and the AMG-branded 53 series. The same dates apply to S-Class vehicles, which are split between the 500, 580, and the Maybach-branded 580.
Mercedes-Benz AG received isolated reports in April 2021, outside of the United States, alleging the infotainment system of S-Class luxury sedans failed to activate. The MBUX in suspect vehicles remained black after unlocking, which prompted the German automaker to coordinate an investigation with the supplier, namely Gigabit Multimedia Serial Link.
The attached report notes that “changes in the development processes of our suppliers ensure that this issue can no longer occur from March 24th, 2022 onwards,” which begs a question. Why did Mercedes-Benz take four months to acknowledge a software issue that it had already addressed internally?
Whatever the reason, Mercedes filed an 8,530-vehicle recall with the National Highway Traffic Safety Administration over this blunder. Owner notifications will be mailed before September 9th according to MBAG.
Starting with suspect EQS vehicles, the affected population was produced between July 13th, 2020 and January 19th, 2022, in the guise of the 450, 580, and the AMG-branded 53 series. The same dates apply to S-Class vehicles, which are split between the 500, 580, and the Maybach-branded 580.
Last edited by MB USA; 07-22-2022 at 10:57 AM.
