Connected Traffic Light Services gone
Thread Starter
Junior Member
Joined: Aug 2022
Posts: 60
Likes: 4
EQS 580
Connected Traffic Light Services gone
When I got my EQS 580, the connected traffic light feature worked. It’s a fun thing—about 10% of the traffic signals here in Los Angeles are outfitted with it, and when you came to a light you could see on the dash and the heads-up display the time to green.
It’s gone. Maybe with the upgrade to the new software? Not sure. In the phone app, there’s an option to purchase it, but that leads nowhere. There’s no option to buy it in the new MBUX store.
Anyone know anything?
It’s gone. Maybe with the upgrade to the new software? Not sure. In the phone app, there’s an option to purchase it, but that leads nowhere. There’s no option to buy it in the new MBUX store.
Anyone know anything?
Member
Joined: Sep 2021
Posts: 228
Likes: 90
S580
Another "feature" that is no longer there is the filter that shows when you list the charging stations in the vicinity or along the route to filter out L1 and/or L2 charging stations from the list.
A trip to the dealer shows a 2023 EQS SUV in the show room also did not have the filter and they said it was because MBUX was not setup with a user. They also stated I would have to subscribe for $15/month to get that premium features back. A call to the EQS customer service said it must be a software issue but they stated no way was that filter a premium charged feature.
Whatever their reasons, it seems like they can remove features whenever they want. I asked for a list of "features" that would no longer work with out paying a subscription, but the rep could not provide one. He said I needed to contact MercedesME, but said they no longer have a phone number. Huh? The number I called to talk to him (the EQS service number) said press 3 for MercedesME, but the rep said he could not help me with MercedesME, and that explains why they are getting those calls.
I absolutely know the included charging was for 2 years only, but the traffic light countdown or the filter I mention were never stated as features I would have to pay extra after a year. Like I said, show me a list, but so far they can't.
