EQS EQS (V297) sedan

Finally!

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Old 10-10-2023, 05:37 PM
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Finally!

I had been charging my 2022 EQS580 only at Electrify America chargers. Until now the nearest EA charger to my home was about 12 miles away. I looked at the EA app last night and to my pleasant surprise, there are four brand new EA chargers 2 miles from my home. There are also 6 new EA chargers near West Des Moines about 6-7 miles from home. I charged my car to 80% early this afternoon on the chargers 2 miles from home. This is SO awesome.
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Old 10-10-2023, 05:43 PM
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Nice and I hate you 😂😂
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Old 10-10-2023, 10:04 PM
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I have one close to me that I used to charge in weekly but now it is so busy, it is not worth it. Everyone who got free charging like us is charging there because it is free.

I feel bad for those travelling and actually needing the charger.
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Old 10-10-2023, 10:23 PM
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Originally Posted by sarhoshamiral
I have one close to me that I used to charge in weekly but now it is so busy, it is not worth it. Everyone who got free charging like us is charging there because it is free.

I feel bad for those travelling and actually needing the charger.
There are now 14 EA chargers (3 charging stations) in the Des Moines area. I believe that is enough for this area for now. I also have a Charge Point wall charger in my garage.

Also, the most frequent trip we take is from Des Moines to near Akron, OH and we don’t have a problem getting to enough EA chargers along the route on I-80. I charge it to 100% overnight prior to the trip.

Last edited by AppleFan1; 10-10-2023 at 10:28 PM.
Old 10-10-2023, 10:42 PM
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I am in Seattle area, charger in our city has 3 stations and there is always 1-2 car waiting now each time I go there. I just started charging at home but the problem is same story happens in other chargers on I-5 as well. When I was on the road couple weeks ago on a Sunday, there were 3 EA stations on my route and none of them had free slots. It also doesn't help that it takes EA a week or two to fix a charger. One would think, in Seattle area they could respond to a charger being broken within 24 hours. It is unfortunate that EA is the best network out there for CCS charging but it is so far off from Tesla's network.

If Tesla really retrofits 3500 charging stations with Magic Dock (CCS) in the next 6 months, EA will be bankrupt with the service mentality they have.
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Old 10-11-2023, 06:31 AM
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Originally Posted by AppleFan1
There are now 14 EA chargers (3 charging stations) in the Des Moines area. I believe that is enough for this area for now. I also have a Charge Point wall charger in my garage.

Also, the most frequent trip we take is from Des Moines to near Akron, OH and we don’t have a problem getting to enough EA chargers along the route on I-80. I charge it to 100% overnight prior to the trip.
Are you getting the Mercedes Me app to work seamlessly w/ EA? I still have not been able to take advantage of the free charging because my session will not activate from Mercedes Me, nor will my EA account recognize that I have a MB. I've got a loaner EQE right now, and have used the EA at Fareway three times...so nice to have in town.
Old 10-11-2023, 11:42 AM
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Originally Posted by nath_h
Are you getting the Mercedes Me app to work seamlessly w/ EA? I still have not been able to take advantage of the free charging because my session will not activate from Mercedes Me, nor will my EA account recognize that I have a MB. I've got a loaner EQE right now, and have used the EA at Fareway three times...so nice to have in town.
From the Mercedes Me Connect app, setup the Mercedes Me Charge account which is actually a ChargePoint account. Then add the little black card that came with the car to the “Charging Cards” in the account. It should work once that’s all setup.
Old 10-11-2023, 01:06 PM
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If there is no one waiting at the charger you can charge to 90 for an additional 10 minutes or less. The car will charge at 50 kw till about 92%. Thats an additional 40 miles or so of range. If you are going on a long trip thats 10% less worry😉 Another plus of a "flat charging curve"
Old 10-11-2023, 03:54 PM
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Originally Posted by nath_h
Are you getting the Mercedes Me app to work seamlessly w/ EA? I still have not been able to take advantage of the free charging because my session will not activate from Mercedes Me, nor will my EA account recognize that I have a MB. I've got a loaner EQE right now, and have used the EA at Fareway three times...so nice to have in town.
I definitely had trouble getting it to work properly yesterday. I had to call an EA agent. After being on the phone for almost a half hour, she finally authorized it. The poster above is correct I believe. You need to set up the ChargePoint so that it recognizes a credit card and perhaps the little Mercedes black card. I’ll work on it. The agent also said something about the compatibility between the Mercedes app and ChargePoint.
Old 10-11-2023, 05:02 PM
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On the new chargers just installed in my "hood" no. Ive been using the EA app and getting charged, despite using the MB app to route me to the charger. The plug and charge feature has only worked once in the Chicago suburbs. On charge point chargers the RF tag works consistently.
Old 10-12-2023, 07:18 AM
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I've tried all of the above ideas, and no luck w/ seamless EA. On my first call to them, they tried to do something on the back end to make it work, but the rep was like "give it a try and see", not "yes this will now work". It is not sorted out quite yet, at least not for everyone.
Old 10-12-2023, 01:06 PM
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Originally Posted by nath_h
I've tried all of the above ideas, and no luck w/ seamless EA. On my first call to them, they tried to do something on the back end to make it work, but the rep was like "give it a try and see", not "yes this will now work". It is not sorted out quite yet, at least not for everyone.
That’s a bummer! I’ll see if it works for me the next time I charge the car at this new EA charging station.
Old 10-21-2023, 04:41 PM
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Originally Posted by AppleFan1
That’s a bummer! I’ll see if it works for me the next time I charge the car at this new EA charging station.
Here’s the latest on new EA chargers in Des Moines. I went to charge my car early this afternoon at the same EA charging station (about 2 miles from my home) as a couple weeks ago. Once again I couldn’t plug and charge as should be the case. I called EA and an agent answered within a couple minutes of wait. I explained to him that I was having the same problem as the first time I tried it a couple weeks ago. He told me that the issue is with Mercedes. None of the EA chargers are working for Mercedes owners. They are working on fixing the issue. He authorized the charger I was at to charge my car and bingo. It took about a half hour to go from 21% to 80%.
Old 10-30-2023, 11:51 PM
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Originally Posted by nath_h
Are you getting the Mercedes Me app to work seamlessly w/ EA? I still have not been able to take advantage of the free charging because my session will not activate from Mercedes Me, nor will my EA account recognize that I have a MB. I've got a loaner EQE right now, and have used the EA at Fareway three times...so nice to have in town.
I should have placed the post above (“Something new”) here. Mercedes me Connect sent an OTA update late this afternoon or early evening. It says plug and charge is now ready to use.
Old 11-01-2023, 11:28 PM
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Originally Posted by AppleFan1
I should have placed the post above (“Something new”) here. Mercedes me Connect sent an OTA update late this afternoon or early evening. It says plug and charge is now ready to use.
I’m happy to report that thanks to this OTA, I charged my EQS580 this afternoon with zero issues at the new EA charging station. Plug and charge worked perfectly. The previous couple times at this station, I had to call EA for them to authorize the charging.
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