EQS EQS (V297) sedan

Lower range after E445 major upgrade??

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Old Nov 10, 2023 | 09:57 PM
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Lower range after E445 major upgrade??

I decided to start a new thread about this potential problem since the thread “EQS recall + Service Campaign” is very long now and perhaps not many are paying attention to much any more.



I’m not sure if it’s my imagination but it seems like I’m getting worse range now than prior to the E445 update. For example when starting out in my garage and a few miles thereafter, I see numbers like 970 wh/mile. It does eventually come down 400 or even in the mid to upper 300s Wh/mile but I don’t recall seeing numbers so high. Temperatures have been rather mild (40s, 50s, and even some low 60s). Yesterday, after I charged the car to 90% with a range of 361 miles, I drove for about 80 miles and the remaining range dropped to 240. Temps were in the upper 50s and dropped to the 40s for the last 35 miles.

Am I imagining this or is it a problem after the major MBUX update? What have you folks experienced?

Last edited by AppleFan1; Nov 10, 2023 at 10:00 PM.
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Old Nov 10, 2023 | 10:03 PM
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Go to your phone app after different rides and to the “trip data” section and it will tell you the average KWh used for the last trip and by total mileage on the vehicle. You can compare those numbers with different road conditions and temperatures and see what might be changing. Certainly not the best way but a start….
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Old Nov 10, 2023 | 10:12 PM
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Originally Posted by Utopia Texas
Go to your phone app after different rides and to the “trip data” section and it will tell you the average KWh used for the last trip and by total mileage on the vehicle. You can compare those numbers with different road conditions and temperatures and see what might be changing. Certainly not the best way but a start….
I see the trip data and the range at 90% keeps dropping. Yesterday, it was 361 miles. Now it stands at 325 miles. This does seem like something is wrong after the major software update.
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Old Nov 10, 2023 | 10:52 PM
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On my EQS SUV with delivery software version 316 the starting wh/mile value is 1999. It takes several miles to get below 500. In the Summer a 100% charge had an estimated mileage of up to 395. Today with temperature in the 40F range, 100% charge is 292. Last week it was closer to 350. I have not had a software upgrade and the estimated mileage value is similar to yours.
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Old Nov 10, 2023 | 11:16 PM
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Originally Posted by fgwinn
On my EQS SUV with delivery software version 316 the starting wh/mile value is 1999. It takes several miles to get below 500. In the Summer a 100% charge had an estimated mileage of up to 395. Today with temperature in the 40F range, 100% charge is 292. Last week it was closer to 350. I have not had a software upgrade and the estimated mileage value is similar to yours.
Thank you ! That explains a lot. Mine also has an “astronomical” wh/mile at the start and then it gradually lowers as I explained yesterday on that long thread. I just didn’t think or don’t remember it was using so many wh with similar temperatures last fall. In the summer I’ve been getting 425-450 miles when extrapolated out to 100% charge from 80% charge. I figured that with temperatures in the 40s today and 50s yesterday, I should still be getting fairly decent mileage. But I guess it is what it is.
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Old Nov 11, 2023 | 12:30 AM
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These are my stats for the last 1k
Temps in the 30s and 40s.

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Old Nov 11, 2023 | 12:43 AM
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do you set your AC on ECO mode? and what is your temp setting?
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Old Nov 11, 2023 | 01:29 AM
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Originally Posted by guess2098
do you set your AC on ECO mode? and what is your temp setting?
Yes usually 65 or 66.
Im still driving 75 on the highway. I drop to 65 or 70 when its in the teens or below.

Last edited by c4004matic; Nov 11, 2023 at 09:57 AM.
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Old Nov 11, 2023 | 01:52 PM
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Originally Posted by c4004matic
Yes usually 65 or 66.
Im still driving 75 on the highway. I drop to 65 or 70 when it’s in the teens or below.
This morning I drove about 17 miles with temperatures in the range of 45-49. Immediately after I started the car the wh/mile was 1999 but it gradually dropped as I drove. I followed the speed limit and had the temperature setting at 66. About 13 miles of the driving was at 65 mph on the highway. The rest was at about 35 mph in the city streets. Lo and behold, the range at 90% charge jumped from 325 yesterday to 344 now.
Btw, why doesn’t the inside temperature setting say ECO++ any more? Is this due to the E445 MBUX update? I did set it to ECO on the EQ menu.

Last edited by AppleFan1; Nov 11, 2023 at 01:56 PM.
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Old Nov 11, 2023 | 02:08 PM
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Originally Posted by AppleFan1
This morning I drove about 17 miles with temperatures in the range of 45-49. Immediately after I started the car the wh/mile was 1999 but it gradually dropped as I drove. I followed the speed limit and had the temperature setting at 66. About 13 miles of the driving was at 65 mph on the highway. The rest was at about 35 mph in the city streets. Lo and behold, the range at 90% charge jumped from 325 yesterday to 344 now.
Btw, why doesn’t the inside temperature setting say ECO++ any more? Is this due to the E445 MBUX update? I did set it to ECO on the EQ menu.
you can select Eco ++ in the climate menu. I avoid it since the cabin gets cold and the and windows fog up. I wonder if its more useful in hot weather than in cold. In eco it heats normally but more slowly.

Last edited by c4004matic; Nov 11, 2023 at 02:12 PM.
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Old Nov 11, 2023 | 03:42 PM
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Originally Posted by c4004matic
you can select Eco ++ in the climate menu. I avoid it since the cabin gets cold and the and windows fog up. I wonder if its more useful in hot weather than in cold. In eco it heats normally but more slowly.
I don’t see the ECO++ on the Climate Menu. I see Comfort, Standard (or something like that), and ECO.

Last edited by AppleFan1; Nov 11, 2023 at 03:44 PM.
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Old Nov 11, 2023 | 04:30 PM
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Originally Posted by AppleFan1
I don’t see the ECO++ on the Climate Menu. I see Comfort, Standard (or something like that), and ECO.
Press the eco button twice
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Old Nov 11, 2023 | 08:22 PM
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Originally Posted by c4004matic
Press the eco button twice
How is a person suppose to know this? Is it in the manual? I doubt it. Prior to the major update, there was a ECO+ option in the Climate Menu.
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Old Nov 12, 2023 | 10:02 PM
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Originally Posted by AppleFan1
I decided to start a new thread about this potential problem since the thread “EQS recall + Service Campaign” is very long now and perhaps not many are paying attention to much any more.



I’m not sure if it’s my imagination but it seems like I’m getting worse range now than prior to the E445 update. For example when starting out in my garage and a few miles thereafter, I see numbers like 970 wh/mile. It does eventually come down 400 or even in the mid to upper 300s Wh/mile but I don’t recall seeing numbers so high. Temperatures have been rather mild (40s, 50s, and even some low 60s). Yesterday, after I charged the car to 90% with a range of 361 miles, I drove for about 80 miles and the remaining range dropped to 240. Temps were in the upper 50s and dropped to the 40s for the last 35 miles.

Am I imagining this or is it a problem after the major MBUX update? What have you folks experienced?

Are there any other new changes result of the new software upgrade to E445? Things such as self (auto) lane change or new games or apps in mbux?
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Old Nov 12, 2023 | 10:52 PM
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Originally Posted by eqs5804matic
Are there any other new changes result of the new software upgrade to E445? Things such as self (auto) lane change or new games or apps in mbux?
The lane change assist has been there from the time of purchase by using the turn signal. Not sure what you mean by auto lane change. The only way is by using the turn signals.

As far as new games or apps is concerned, I’m not sure since I never play games.

BTW, today was an amazingly warm day here for this time of year (mid to upper 60s). My range increased a lot.

Last edited by AppleFan1; Nov 12, 2023 at 10:55 PM.
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Old Nov 12, 2023 | 11:04 PM
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Originally Posted by c4004matic
Press the eco button twice
No dice! Now, I can’t even find all the options when I press the Climate Menu button. All I see is an image of the 2 front seats with different ways of heating the front and rear seats. I tried everything to find out where the ECO heating options are to no avail. However, when I press the EQ button and then range, I’m able to activate certain energy saving features such as climate control, and a couple others. It does make a positive difference on range.
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Old Nov 13, 2023 | 07:23 AM
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Originally Posted by AppleFan1
The lane change assist has been there from the time of purchase by using the turn signal. Not sure what you mean by auto lane change. The only way is by using the turn signals.
Tthe poster was asking about the feature in the EQE, that does not exist in the EQS, where the car will initiate a lane change itself. The driver can then allow the change or cancel it by touching the lane change signal or not letting the steering wheel turn. The auto lane change will be initiated on the highway when a lane is open and the vehicle ahead is slower that the DISTRONIC set speed.It can be configured as on or off in Settings.
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Old Jan 4, 2024 | 06:33 AM
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Originally Posted by AppleFan1
No dice! Now, I can’t even find all the options when I press the Climate Menu button. All I see is an image of the 2 front seats with different ways of heating the front and rear seats. I tried everything to find out where the ECO heating options are to no avail. However, when I press the EQ button and then range, I’m able to activate certain energy saving features such as climate control, and a couple others. It does make a positive difference on range.
What is your car listing for max range the past few days? My wife said her range is much lower, and she is right...listing 249 at 100% getting ready for a drive to Chicago today. I've been at the EV business since 2013 and know about seasonal fluctuation, but this seems odd. Car goes from heated garage at home to heated garage at work. I'll watch carefully today to see our performance.
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Old Jan 4, 2024 | 01:37 PM
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Originally Posted by nath_h
What is your car listing for max range the past few days? My wife said her range is much lower, and she is right...listing 249 at 100% getting ready for a drive to Chicago today. I've been at the EV business since 2013 and know about seasonal fluctuation, but this seems odd. Car goes from heated garage at home to heated garage at work. I'll watch carefully today to see our performance.
The car knows the local weather conditions the temp in your garage is not what it uses for its estimate.
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Old Jan 5, 2024 | 12:52 PM
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Having now experienced driving in 10F-20F weather, it seems my actual range is down very roughly 30% from when I took delivery of my car at the end of October (~55F temps). I am not surprised. I was expecting something like this based on experiences I've read on this forum and because it reflects what I see when I play with the range estimation tool on MB-Sweden's website (which has a temperature input parameter).

Today, in my local newspaper, there was an article about the efforts to unclog a kilometers-long stretch of 4-lane highway from cars stranded there for up to 22 hours during a blizzard event in my region. People idling forever in ICE vehicles fared well enough. People in EV's, fared less-well. Not a surprise either -- but it brings into sharp focus the extra planning one should do when taking extended trips if there is even the slightest possibility of extreme weather.

The article also discussed typically "overly-optimistic" EV range marketing in general (i.e. range estimates are provided at optimal temps and generally not even with an asterisk referring the reader to impossible-to-read text explaining such). The article went on to mention that Norway has apparently been doing some extensive studies on this across multiple brands/types of EV's and the general finding is a 20-40% reduction in range when operating in sub-freezing temperatures. Of course, "sub-freezing" can mean something really extreme in Norway and I have no knowledge of the details behind this study and the temperature ranges they were using. It makes on wonder if there is a temperature beyond which it would be dangerous in some way to use an EV at all.

Last edited by ScottC2; Jan 5, 2024 at 12:54 PM.
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Old Jan 5, 2024 | 01:22 PM
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Originally Posted by ScottC2
Having now experienced driving in 10F-20F weather, it seems my actual range is down very roughly 30% from when I took delivery of my car at the end of October (~55F temps). I am not surprised. I was expecting something like this based on experiences I've read on this forum and because it reflects what I see when I play with the range estimation tool on MB-Sweden's website (which has a temperature input parameter).

Today, in my local newspaper, there was an article about the efforts to unclog a kilometers-long stretch of 4-lane highway from cars stranded there for up to 22 hours during a blizzard event in my region. People idling forever in ICE vehicles fared well enough. People in EV's, fared less-well. Not a surprise either -- but it brings into sharp focus the extra planning one should do when taking extended trips if there is even the slightest possibility of extreme weather.

The article also discussed typically "overly-optimistic" EV range marketing in general (i.e. range estimates are provided at optimal temps and generally not even with an asterisk referring the reader to impossible-to-read text explaining such). The article went on to mention that Norway has apparently been doing some extensive studies on this across multiple brands/types of EV's and the general finding is a 20-40% reduction in range when operating in sub-freezing temperatures. Of course, "sub-freezing" can mean something really extreme in Norway and I have no knowledge of the details behind this study and the temperature ranges they were using. It makes on wonder if there is a temperature beyond which it would be dangerous in some way to use an EV at all.
Luckily, the range estimates from MB have been consistently conservative. In addition the range estimator is also consistently pesimistic. As you drive it almost always provides a range in between the lowest and highest ranges estimated when you start your trip, sually right in the middle. If you use the range optimizing tool, you can easilly get the max estimated range but that entails driving at 65 or less. The result of that strategy is owner confidence.
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Old Jan 5, 2024 | 01:38 PM
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Originally Posted by c4004matic
. The result of that strategy is owner confidence.
You are correct, c4004matic. I'm not stressed in any way by the range I'm experiencing, but it will probably take me a year of driving before I build up the confidence that I understand how to "interpret" the car's range predictions in the most realistic way.
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Old Jan 5, 2024 | 02:29 PM
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Originally Posted by ScottC2
You are correct, c4004matic. I'm not stressed in any way by the range I'm experiencing, but it will probably take me a year of driving before I build up the confidence that I understand how to "interpret" the car's range predictions in the most realistic way.
Message to take to heart.... they green ball doesn't lie
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Old Jan 5, 2024 | 06:19 PM
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Originally Posted by c4004matic
Luckily, the range estimates from MB have been consistently conservative. In addition the range estimator is also consistently pesimistic. As you drive it almost always provides a range in between the lowest and highest ranges estimated when you start your trip, sually right in the middle. If you use the range optimizing tool, you can easilly get the max estimated range but that entails driving at 65 or less. The result of that strategy is owner confidence.
I seem to remember reading somewhere that the EPA ratings were conservative but the ratings from MB in the EU were more accurate, so be aware depending on what country your are in.
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Old Jan 5, 2024 | 07:35 PM
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Originally Posted by LastOne
I seem to remember reading somewhere that the EPA ratings were conservative but the ratings from MB in the EU were more accurate, so be aware depending on what country your are in.
I think the EU estimates are more akin to best case scenario. But, again, the US and EU use different methodology. There is always a fudge factor which is up to the manufacturer. I think smartly European makers fudged down in the US. As far as I know the Germans have consistently underestimated to avoid the bad press that Tesla has earned by consistently fudging the opposite way.
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