New Software causing problems?
Thread Starter
Junior Member
Joined: Aug 2022
Posts: 22
Likes: 4
Audi ETron
New Software causing problems?
Hi, I'm uncertain if a new MBUX software load is causing a couple problems, but they did occur after the load. I have an 2022 EQS 450+. The software version is RL_NTG7_E504.304_24133AC3. The three main problems are I lost the satellite view on my navigation (yes, I've purchased it and it is current), My iphone has trouble connecting - I have to turnoff Bluetooth and turn it back on ( I have deleted the phone and re-added to no avail) and The camera view that automatically pop up when parking are "different" and less helpful.
For the satellite view I have tried locking the car all night - this had solved the problem some time ago, long before this software upgrade, but doesn't work now.
I'd like to know if anyone else is experiencing these problems or has a solution. Thanks much in advance.
For the satellite view I have tried locking the car all night - this had solved the problem some time ago, long before this software upgrade, but doesn't work now.
I'd like to know if anyone else is experiencing these problems or has a solution. Thanks much in advance.
MBWorld Fanatic!
Joined: Feb 2007
Posts: 2,550
Likes: 745
From: Cary, NC
2024 AMG EQE SUV , 2021 E63S Wagon - gone, 2018 E63S Sedan - gone
Hi, I'm uncertain if a new MBUX software load is causing a couple problems, but they did occur after the load. I have an 2022 EQS 450+. The software version is RL_NTG7_E504.304_24133AC3. The three main problems are I lost the satellite view on my navigation (yes, I've purchased it and it is current), My iphone has trouble connecting - I have to turnoff Bluetooth and turn it back on ( I have deleted the phone and re-added to no avail) and The camera view that automatically pop up when parking are "different" and less helpful.
For the satellite view I have tried locking the car all night - this had solved the problem some time ago, long before this software upgrade, but doesn't work now.
I'd like to know if anyone else is experiencing these problems or has a solution. Thanks much in advance.
For the satellite view I have tried locking the car all night - this had solved the problem some time ago, long before this software upgrade, but doesn't work now.
I'd like to know if anyone else is experiencing these problems or has a solution. Thanks much in advance.
Member
Joined: Jul 2007
Posts: 146
Likes: 30
From: Memphis, TN
New Software
Hi, I'm uncertain if a new MBUX software load is causing a couple problems, but they did occur after the load. I have an 2022 EQS 450+. The software version is RL_NTG7_E504.304_24133AC3. The three main problems are I lost the satellite view on my navigation (yes, I've purchased it and it is current), My iphone has trouble connecting - I have to turnoff Bluetooth and turn it back on ( I have deleted the phone and re-added to no avail) and The camera view that automatically pop up when parking are "different" and less helpful.
For the satellite view I have tried locking the car all night - this had solved the problem some time ago, long before this software upgrade, but doesn't work now.
I'd like to know if anyone else is experiencing these problems or has a solution. Thanks much in advance.
For the satellite view I have tried locking the car all night - this had solved the problem some time ago, long before this software upgrade, but doesn't work now.
I'd like to know if anyone else is experiencing these problems or has a solution. Thanks much in advance.
Senior Member
Joined: Mar 2023
Posts: 368
Likes: 136
EQE350 SUV 4MATIC
@ihatemyeqs450 That is unfortunate that you have not been able to figure out the car, but be careful with your expectations. Most new cars, especially luxury ones, have become computers on wheels. You will never again be able to get a new car that meets your expectations of a car from even 3 years ago. So unless you are prepared to drive a vintage car you had better be prepared to keep up with fast past of technology changes. Forget about dealers providing you with guidance on usage and features. They are there to sell and maintain, not educate.
Super Member
Joined: Apr 2011
Posts: 684
Likes: 260
23' EQS AMG
I recently had a graphics updated (130 years of MB racing). It was kind of corny and ugly. But then, the MBUX was laggy which never happened before. After the 130 years graphic display, I had the Halloween stuff. Then on the 1st of November, my AMG glitched out for the first time. I put the damn thing in reverse, and it beep as if there was something behind me. Nothing. Then, the middle screen went blank for about 10 seconds, and then a reboot bringing up the AMG logo. After that, it drove and operated normally.
Glitches will occur, but I think the downloaded graphics BS caused the glitches.
Glitches will occur, but I think the downloaded graphics BS caused the glitches.
Newbie
Joined: Feb 2023
Posts: 3
Likes: 0
E220D W213
I have a 2023 450+ (European model), and the version it still has is RL_NTG7_E330.703_23472AC3.
I’ve only had this update since the day I got the car.
It doesn’t even do the automatic lane change.
Does anyone know if a physical update at the service center is required and that’s why I’m not receiving any over the air update?
I’ve only had this update since the day I got the car.
It doesn’t even do the automatic lane change.
Does anyone know if a physical update at the service center is required and that’s why I’m not receiving any over the air update?
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Super Member
Joined: Dec 2022
Posts: 751
Likes: 225
From: Sweden
2023 EQE SUV 500 4Matic
I'm in Sweden with a 2023 EQE SUV and am on E330.703...
I logged a support request with MB here to find out about why I don't see the user-defined welcome projections and they said I needed MBUX "Freshup5" update (i.e. E504...). They also said the Over-the-Air updates, in Sweden at least, have been shut off and that I would have to go to the workshop for this update. This is extremely disappointing, as the last MBUX upgrade I received about 9 months ago to E330 was over the air. I am negotiating with MB now for a workshop visit, which may cost me (?) Then I will have to decide whether it's worth it.
I logged a support request with MB here to find out about why I don't see the user-defined welcome projections and they said I needed MBUX "Freshup5" update (i.e. E504...). They also said the Over-the-Air updates, in Sweden at least, have been shut off and that I would have to go to the workshop for this update. This is extremely disappointing, as the last MBUX upgrade I received about 9 months ago to E330 was over the air. I am negotiating with MB now for a workshop visit, which may cost me (?) Then I will have to decide whether it's worth it.
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Senior Member
Joined: Mar 2023
Posts: 368
Likes: 136
EQE350 SUV 4MATIC
I have a 2023 450+ (European model), and the version it still has is RL_NTG7_E330.703_23472AC3.
I’ve only had this update since the day I got the car.
It doesn’t even do the automatic lane change.
Does anyone know if a physical update at the service center is required and that’s why I’m not receiving any over the air update?
I’ve only had this update since the day I got the car.
It doesn’t even do the automatic lane change.
Does anyone know if a physical update at the service center is required and that’s why I’m not receiving any over the air update?
Member
Joined: Jul 2007
Posts: 146
Likes: 30
From: Memphis, TN
My EQS most certainly has auto lane change its a setting in driver assist. Once activated if you use the turn signals on the highway and the adjacent lane is open my EQS will change lanes on it own.
MBWorld Fanatic!
Joined: Aug 2009
Posts: 2,133
Likes: 265
From: NM
2023 AMG EQS
The auto lane change that's in the EQE will change lanes without any input from the driver... "Automatically!"
I believe 2025 EQS's will have it... Maybe prior models will get a software update to enable this feature but I wouldn't hold my breath...
Member
Joined: Jul 2007
Posts: 146
Likes: 30
From: Memphis, TN
Lane Change
That is not Automatic. You have to use the turn signal to tell the car to change lanes
The auto lane change that's in the EQE will change lanes without any input from the driver... "Automatically!"
I believe 2025 EQS's will have it... Maybe prior models will get a software update to enable this feature but I wouldn't hold my breath...
https://www.youtube.com/watch?v=XtQeZk-xCqE
The auto lane change that's in the EQE will change lanes without any input from the driver... "Automatically!"
I believe 2025 EQS's will have it... Maybe prior models will get a software update to enable this feature but I wouldn't hold my breath...
https://www.youtube.com/watch?v=XtQeZk-xCqE
Super Member
Joined: Apr 2011
Posts: 684
Likes: 260
23' EQS AMG
I wonder if you can set the amount of aggression on the automatic lane change. If I can dial it up and down like a volume control, it will help with my occasional aggressive lane driving.
