EQS EQS (V297) sedan

Both trunk cover hooks just broke off

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Old Dec 4, 2024 | 09:19 AM
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2024 EQS 580
Both trunk cover hooks just broke off

I am in the 2nd month of my 2nd EQS (2024 model) after returning my first one after a 2-year lease. When I closed the trunk manually of a fully loaded trunk with clothing to donate (so soft cargo), both plastic hooks for the trunk cover broke off. While I obviously made a mistake of not rolling back the cover before I closed the trunk, I am surprised how little it took for both (!) hooks to brake off. Seems very poor design. I never had an issue with the older (2023) EQS, so maybe something changed for the 2024 model. Anyone had the same experience?
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Old Dec 4, 2024 | 09:58 AM
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GLE 580
Sounds like it could be poor quality but also, we have no idea how much force was applied either. I think your dealer would replace it under warranty. I know mine would.
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Old Oct 27, 2025 | 03:00 PM
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2023 EQS 580
Originally Posted by EOSNYC
I am in the 2nd month of my 2nd EQS (2024 model) after returning my first one after a 2-year lease. When I closed the trunk manually of a fully loaded trunk with clothing to donate (so soft cargo), both plastic hooks for the trunk cover broke off. While I obviously made a mistake of not rolling back the cover before I closed the trunk, I am surprised how little it took for both (!) hooks to brake off. Seems very poor design. I never had an issue with the older (2023) EQS, so maybe something changed for the 2024 model. Anyone had the same experience?
This happened to me too (on my 2023) - did you ever figure it out? Is there a DIY fix maybe?
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Old Oct 27, 2025 | 04:42 PM
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I think it’s poor quality.
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Old Oct 27, 2025 | 04:42 PM
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24 EQS 580 4matic sedan Pinnacle trim w/Exec. rear seating pkg.
Originally Posted by wildta
Sounds like it could be poor quality but also, we have no idea how much force was applied either. I think your dealer would replace it under warranty. I know mine would.
This happened to me on my 23 and the dealer replaced one of the hooks under warranty no questions asked.
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