EQS EQS (V297) sedan

Automatic OTA Map Updates

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Old Mar 29, 2025 | 04:57 PM
  #26  
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Originally Posted by trigital
No need to subscribe to anyone, any dealership or even here if you ask the history of the updates, although it may be obvious as (if) it was loaded one by one.
I mean if subscriber to his services, then the list is available as per the subscription. Obviously don't subscribe just to find out what the updates were, I am trying to say it was part of what is available as part of the subscription. For typical and simple car diagnostics, a obd scanner is good enough.
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Old Mar 30, 2025 | 05:19 PM
  #27  
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Originally Posted by Radman991
I have a 23 EQS and have never received an OTA map update, so that’s why I posted how to update manually. I don’t think there is a list of previous updates.
I also have a 23 EQS and just received my first OTA map update as I took the car out for it's first road trip to Ohio. Crazy thing is Tennessee, Ohio , Kentucky are the maps that updated while I was traveling. I think as soon as I left GA and entered Tennessee i saw the notification on my nav and it asked me to reset right after. But I don't have a update for my home state of GA ironically so I have to manually download that one. No real thyme or reason for the OTA working once I leave my state but not uploading my original state. Even my wife's Audi eTron at least updated the home state.
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Old Mar 31, 2025 | 10:24 PM
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Originally Posted by Knick Fan
I also have a 23 EQS and just received my first OTA map update as I took the car out for it's first road trip to Ohio. Crazy thing is Tennessee, Ohio , Kentucky are the maps that updated while I was traveling. I think as soon as I left GA and entered Tennessee i saw the notification on my nav and it asked me to reset right after. But I don't have a update for my home state of GA ironically so I have to manually download that one. No real thyme or reason for the OTA working once I leave my state but not uploading my original state. Even my wife's Audi eTron at least updated the home state.
Several people have commented on when they leave their “home” region, maps update automatically. I could not find any way to designate my “home” region, and my SA also could not figure out how to identify it. I bought the car in RI and it’s been in Florida for all but 2 months of ownership. Hasn’t been out of Florida for 2 years and I don’t plan on taking it out in the foreseeable future. Guess I’m stuck with manual updates.
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Old Apr 1, 2025 | 04:33 AM
  #29  
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It's so frustrating why something SO BASIC has to be such a mystery for MB customers!!
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Old Apr 1, 2025 | 07:27 AM
  #30  
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Originally Posted by ScottC2
It's so frustrating why something SO BASIC has to be such a mystery for MB customers!!
For sure!
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Old Apr 1, 2025 | 09:39 PM
  #31  
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At least we are able to download maps pretty easily. I had the hardest time getting a map update for my wife's Audi.
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Old Apr 2, 2025 | 08:03 AM
  #32  
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Originally Posted by Knick Fan
At least we are able to download maps pretty easily. I had the hardest time getting a map update for my wife's Audi.
They don't offer downloads?
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Old Apr 3, 2025 | 12:24 PM
  #33  
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Originally Posted by W205C43PFL
They don't offer downloads?
The 24 and up models can get downloads I do believe, but my specific ETron (2020) only does OTA and no downloads are available online anymore(since 2024). Her car never actually updated OTA except for original region and in order to get OTA you MUST have a Audi-connect subscription( 6mos for $199). So I had to go find maps off the internet and upload them manually.
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Old Apr 3, 2025 | 12:42 PM
  #34  
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Originally Posted by Knick Fan
The 24 and up models can get downloads I do believe, but my specific ETron (2020) only does OTA and no downloads are available online anymore(since 2024). Her car never actually updated OTA except for original region and in order to get OTA you MUST have a Audi-connect subscription( 6mos for $199). So I had to go find maps off the internet and upload them manually.
Hmmm that is annoying...
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Old Apr 15, 2025 | 02:35 PM
  #35  
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Ever since i got my 22 year eqs the map never updated even though i pay for updates and it always stayed on Version 7. I finally got the time to download manually for my region Version 22 and installed. The system shows the new version for my region but i don't see any difference in the map display, so not sure what exactly is being updated. I've driven several loaners newer models and their map for example has the buildings outlines and also the red cursor has some kind of glow around it. Mine is the same red triangle icon. Anyway, just wondering if anyone know whats the difference.
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Old Apr 15, 2025 | 03:45 PM
  #36  
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Originally Posted by RadoMB
Ever since i got my 22 year eqs the map never updated even though i pay for updates and it always stayed on Version 7. I finally got the time to download manually for my region Version 22 and installed. The system shows the new version for my region but i don't see any difference in the map display, so not sure what exactly is being updated. I've driven several loaners newer models and their map for example has the buildings outlines and also the red cursor has some kind of glow around it. Mine is the same red triangle icon. Anyway, just wondering if anyone know whats the difference.
The map updates just update the map data. New roads etc. stuff like that. Just data. It doesn't update functionality or how the UI looks. There are other updates that handle that. For example there are two UIs with MBUX. The zero layer and the classic. You can switch between them. The zero layer was an OTA update for vehicles that didn't come with it from the factory. Don't remember when it was released exactly, so if you've never received any updates, then your car may lack the zero layer UI, bug fixes and other updates.

Last edited by superswiss; Apr 15, 2025 at 03:46 PM.
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Old Apr 26, 2025 | 03:19 PM
  #37  
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Well despite assurances that my car would start to download new maps automatically after being in the shop for over 2 days, new versions of maps are out and my car did not load them. I did the manual download like before and after it loaded the maps it asked to restart navigation to activate them. I hit the restart navigation button and up pops map data incompatible error message and navigation screen is now blank. This happened to me once before during manual update so I didn’t panic but instead shut the car off, locked the doors and left it for 20 minutes or so. Started car up and presto, new maps loaded successfully and navigation working fine. Just wanted to let people know if you upload the maps manually and get error message after loading the maps, letting the car reset itself should clear everything up.
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Old Apr 26, 2025 | 04:59 PM
  #38  
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Originally Posted by Radman991
Well despite assurances that my car would start to download new maps automatically after being in the shop for over 2 days, new versions of maps are out and my car did not load them. I did the manual download like before and after it loaded the maps it asked to restart navigation to activate them. I hit the restart navigation button and up pops map data incompatible error message and navigation screen is now blank. This happened to me once before during manual update so I didn’t panic but instead shut the car off, locked the doors and left it for 20 minutes or so. Started car up and presto, new maps loaded successfully and navigation working fine. Just wanted to let people know if you upload the maps manually and get error message after loading the maps, letting the car reset itself should clear everything up.
Thank you for the heads up.
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Old May 2, 2025 | 09:08 AM
  #39  
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Originally Posted by Radman991
I had my EQS just over two years and have not once received an OTA automatic map update. I complained to my dealer about this as it’s a PIA to update the maps manually. Car was in shop for routine maintenance recently and they tried updating everything under the sun, and contacted multiple people in the German factory for help and said my car should update by itself now. Just checked and a new map version is out V22/2025. And of course my Toyota car didn’t update. For people who the update works automatically, how long after it’s released do you get the update. Also some said when they drive to a new section of map it triggers the update. I’m in south Florida and don’t plan on driving out of Florida anytime soon. The roads haven’t changed much but the construction here in South Florida is relentless, and I do appreciate up to date maps especially for the POI. I did look at a new development in Port St. Lucie recently and the navigation didn’t map out the roads in the development. I ended up driving in circles till my son broke out google maps and showed us the way.
It sounds like a frustrating situation. Typically, automatic map updates should occur within a few days to a week after release. If you're not seeing updates, it could be due to a setting or software issue. The update may also trigger when you drive outside your current mapped area, but since you're staying in South Florida, that may not happen. I’d recommend asking your dealer to escalate the issue to the factory and check for any underlying software problems. Hopefully, they can resolve it, so you don’t have to manually update your maps in the future.
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