EQS EQS (V297) sedan

EQS updating problems

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Old Jun 18, 2026 | 03:11 AM
  #1  
sreerangam's Avatar
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From: michigan
EQS 2022/S550 4matic/GLE 350
EQS updating problems

Hello wondering if others had issues,I have.?
My EQS went for 4 year 30K yearly check.Still under Warranty.I am told that Problems and MERCEDES BENZ TECHNICAL SERVICE AT HIGHEST LEVEL WORKING AT IT.Car is there 10days.
anyone else have had issues and was it resolved.?Is it safe to drive or will it leave me stranded.
What ahppens if issue not resolved and what are my next steps?
thanks.
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Old Jun 18, 2026 | 09:00 AM
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Originally Posted by sreerangam
Hello wondering if others had issues,I have.?
My EQS went for 4 year 30K yearly check.Still under Warranty.I am told that Problems and MERCEDES BENZ TECHNICAL SERVICE AT HIGHEST LEVEL WORKING AT IT.Car is there 10days.
anyone else have had issues and was it resolved.?Is it safe to drive or will it leave me stranded.
What ahppens if issue not resolved and what are my next steps?
thanks.
Post your work order with personal information redacted.
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Old Jun 18, 2026 | 03:50 PM
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EQS 2022/S550 4matic/GLE 350
dont have any.Still at dealership.
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Old Jun 18, 2026 | 04:06 PM
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Originally Posted by sreerangam
dont have any.Still at dealership.
They didn't at least tell you what they are doing?
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Old Jun 18, 2026 | 09:03 PM
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EQS 2022/S550 4matic/GLE 350
they are doing video conferencing with MB about technical /electrical issues which they were not telling me.
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Old Jun 19, 2026 | 07:13 AM
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Originally Posted by sreerangam
they are doing video conferencing with MB about technical /electrical issues which they were not telling me.
You (as the vehicle operator) should be informed why they are keeping the vehicle" hostage" though.
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Old Jun 19, 2026 | 02:39 PM
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Originally Posted by W205C43PFL
You (as the vehicle operator) should be informed why they are keeping the vehicle" hostage" though.
I realized I made a typo and it doesn't let me edit so need to quote the original post, I meant vehicle owner probably autocorrect to operator. Point is, the vehicle owner should know and should be consented on what the vehicle is being worked on. I mean, you need to consent a surgery, and what they are doing behind the doors sounds just like a surgery going on.
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Old Jun 20, 2026 | 09:31 AM
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EQS 2022/S550 4matic/GLE 350
I concede your point.I figured since i have a loaner,and its 1 to 2 weeks ,and its electric in a midsized town small dealer, they will need some time.Mine may be one of few EQS they got from germany[first].
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Old Jun 20, 2026 | 09:33 AM
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Originally Posted by sreerangam
I concede your point.I figured since i have a loaner,and its 1 to 2 weeks ,and its electric in a midsized town small dealer, they will need some time.Mine may be one of few EQS they got from germany[first].
Understood, please keep us posted and hope they return your vehicle back to you soon.
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