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Nationally Recognized Labor Time Publications - Compared Against OEM Guide

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Old Mar 24, 2026 | 07:48 PM
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2018 AMG GTR
Nationally Recognized Labor Time Publications - Compared Against OEM Guide

All:

After reaching out to every Mercedes dealer in NJ, NY, and CT for warranty offerings for my GTR, I was offered seven. After reviewing each service contract, I have narrowed down to three. In order to fully assess those three, it would be great if someone sends me the Mercedes OEM guide for repairs and/or any of the below. I would like to compare the OEM guide against the others, as I look for ways to further narrow down the three warranties that are still in the running.

Mitchell 1: Provides industry-standard labor times for the automotive aftermarket, using time studies and collective industry experience to create estimates.MOTOR: Offers widely trusted "Estimated Work Times" for light, medium, and heavy-duty vehicles, updated frequently to reflect OEM changes.ALLDATA: Delivers OEM-based labor times integrated with repair information and diagrams.
Original Equipment Manufacturer (OEM) Guides: Considered the most accurate, directly from vehicle manufacturers.

Thanks

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Old Mar 25, 2026 | 11:17 AM
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I think you're a bit in the weeds on this one, what you're requesting is not public facing information. I have two of these guides, they're about $600 a month to access and it is not something that can just be "shared", log-ins and user profile's are all tracked and limited to the organization that has access to it.

Xentry/ALL DATA/Mitchell 1 are the big three in Mercedes land, I've never heard of Motor.

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Old Mar 25, 2026 | 11:45 AM
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2018 AMG GTR
Originally Posted by Highline-Autos.com
I think you're a bit in the weeds on this one, what you're requesting is not public facing information. I have two of these guides, they're about $600 a month to access and it is not something that can just be "shared", log-ins and user profile's are all tracked and limited to the organization that has access to it.

Xentry/ALL DATA/Mitchell 1 are the big three in Mercedes land, I've never heard of Motor.

Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777
Got it. Makes sense. Practically speaking, how often do warranty companies "disapprove " of Mercedes dealer labor rates? That is really my only remaining item before I buy.

I want to use my preferred MB dealer, but I dont know if any dealers have a policy against using third party warranties (given the strict burdens and requirements that dealer shops have to work with). Obviously an MB dealer that sells the policy would never tell that customer "we don't want to work with the pain in the butt warranty that we sold you," but what about the unrelated MB dealer service department that is presented with the warranty (that they view as a random policy)?

Maybe I am overthinking. I am about to make a big investment in a warranty and I want to make sure no surprises.
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Old Mar 25, 2026 | 12:08 PM
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Originally Posted by Slawand88
Got it. Makes sense. Practically speaking, how often do warranty companies "disapprove " of Mercedes dealer labor rates? That is really my only remaining item before I buy.
All depends on the dealer and warranty company. You can have the perfect warranty company and shady dealer, or a perfect dealer, and a not so great warranty company... What about a trusted Mercedes-Benz independent in your area?

Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777
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Old Mar 25, 2026 | 12:11 PM
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Originally Posted by Highline-Autos.com
All depends on the dealer and warranty company. You can have the perfect warranty company and shady dealer, or a perfect dealer, and a not so great warranty company... What about a trusted Mercedes-Benz independent in your area?

Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777
I strongly prefer to use the Mercedes dealership. The Mercedes dealership that would sell me the warranty is local, but it is not an "AMG Performance Elite" dealership.

I need to find out whether to any of the three warranty companies in my pile of finalists is a shady warranty company
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Old Mar 25, 2026 | 12:17 PM
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Originally Posted by Slawand88
I strongly prefer to use the Mercedes dealership. The Mercedes dealership that would sell me the warranty is local, but it is not an "AMG Performance Elite" dealership.

I need to find out whether to any of the three warranty companies in my pile of finalists is a shady warranty company
Good luck!

Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777
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