G Class (W460, W461, W463) Produced 1980-2018: 290 GD, 290 GDT, 300 GD, 350 GD, 500 GE, G250, G300, G300 DT, G320, G500, G550, G55 AMG, G63 AMG

2019 G550/G63 Bluetooth Phone Audio Transmission Quality

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 05-15-2019, 04:02 PM
  #1  
haa
Super Member
Thread Starter
 
haa's Avatar
 
Join Date: Feb 2006
Posts: 564
Received 183 Likes on 138 Posts
2019 G550/G63 Bluetooth Phone Audio Transmission Quality

Whenever I make a call from my 2019 g63 Edition 1 with the built in Bluetooth Audio at high speed (above 60 MPH) the person on the other end cannot hear me well. I am told the transmitted sound is choppy and garbled. I can hear the other person just fine. No issues at lower speed. I am assuming it has something to do with the sound level inside the car at higher speed but wondering if my sound processing in the head unit is defective. Anyone else experiencing this? Tried resetting the head unit and re-pairing with iphone and android and no change.
Old 05-16-2019, 01:36 AM
  #2  
MBWorld Fanatic!
 
fabbrisd1's Avatar
 
Join Date: Nov 2012
Posts: 6,131
Likes: 0
Received 1,099 Likes on 805 Posts
A gaggle of MB's
I'm sorry that a online Pdf manual is not available - stupid but true - there are settings in your Comand that can address that - see your dealer's Product Concierge to go thru outbound/inboud/speed-sensitive phone setting in the COMAND unit with you.

Keep the beat !
The following users liked this post:
Festertester (05-16-2019)
Old 05-18-2019, 08:24 AM
  #3  
haa
Super Member
Thread Starter
 
haa's Avatar
 
Join Date: Feb 2006
Posts: 564
Received 183 Likes on 138 Posts
Tried changing all the permitted settings with the MB tech but same bad outbound sound quality at high speed. A ticket with MB was started.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: 2019 G550/G63 Bluetooth Phone Audio Transmission Quality



All times are GMT -4. The time now is 06:41 AM.