Mercedes takes hit in quality surveys
02-04-2002, 06:57 AM
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Mercedes takes hit in quality surveys
Too true, although I do not understand why?
---> Via MSNBC.com
FRANKFURT, Germany, Feb. 4 — Mercedes-Benz, famed for its engineering prowess, is suddenly facing tough questions about the quality of its cars, with several surveys showing that the stately German brand may now trail some decidedly down-market competition.
http://www.msnbc.com/news/699301.asp
---> Via MSNBC.com
FRANKFURT, Germany, Feb. 4 — Mercedes-Benz, famed for its engineering prowess, is suddenly facing tough questions about the quality of its cars, with several surveys showing that the stately German brand may now trail some decidedly down-market competition.
http://www.msnbc.com/news/699301.asp
02-04-2002, 08:22 AM
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a few interpretations of the news story:
1. are we suprised? i knew before i bought my car that mercedes was not the greatest quality car anymore. (acura/lexus is much better in terms of quality). and the NCBS report correlates w/ the JDPower rankings.
2. some models are more prone to defects/problems w/ quality. the A-class which is not sold in the US and the MLs which seem to be of poor quality overall. even mbtech seems to acknowledge how he's always fixing them. so those models tend to weigh down the overall level. at the same time, the SLK being the highest quality car that merc offers and it comes at 12th is a shame
that is, i'd want to see a few different models hit the top 10 at least and maybe 1 in the top 3.
3. the final point in the article is a good one. as mercedes has recently introduced models (and continues to do so), problems are more likely to arise. i'd be curious to see a longer term study - of say 3 to 7 years by the model (and its lifespan) and see it there is a gradual improvment. as the new CLKs and Es are coming out this year, i don't think their quality ranking is going to go up this year either.
i would like to see data on BMWs also as they too are introducing revamped models. if they do not have a similar dip in quality, it may mean that merc has more significant problems...
1. are we suprised? i knew before i bought my car that mercedes was not the greatest quality car anymore. (acura/lexus is much better in terms of quality). and the NCBS report correlates w/ the JDPower rankings.
2. some models are more prone to defects/problems w/ quality. the A-class which is not sold in the US and the MLs which seem to be of poor quality overall. even mbtech seems to acknowledge how he's always fixing them. so those models tend to weigh down the overall level. at the same time, the SLK being the highest quality car that merc offers and it comes at 12th is a shame
that is, i'd want to see a few different models hit the top 10 at least and maybe 1 in the top 3.3. the final point in the article is a good one. as mercedes has recently introduced models (and continues to do so), problems are more likely to arise. i'd be curious to see a longer term study - of say 3 to 7 years by the model (and its lifespan) and see it there is a gradual improvment. as the new CLKs and Es are coming out this year, i don't think their quality ranking is going to go up this year either.
i would like to see data on BMWs also as they too are introducing revamped models. if they do not have a similar dip in quality, it may mean that merc has more significant problems...
Last edited by young; 02-04-2002 at 08:30 AM.
02-04-2002, 09:08 AM
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I would not be surprised if MB themselves leaked that report out as a pre-emptive strike to wipe the slate clean before the release of the new E-Class. It's what I would have done.
02-04-2002, 10:29 AM
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"1. are we suprised? i knew before i bought my car that mercedes was not the greatest quality car anymore. (acura/lexus is much better in terms of quality). and the NCBS report correlates w/ the JDPower rankings. "
You are right except for one comment. I own a lexus, and I can believe that I am more impressed with the build of my GS4 than my mothers E320, HOWEVER, having been in a couple new acuras, Mercedes still does have them there. Acura still feels cheaper on the interior. One thing I definintely couldnt stand was the horrible effort in trying to replicate the black birdseye maple mercedes has in the type-S. can u say cheap?
You are right except for one comment. I own a lexus, and I can believe that I am more impressed with the build of my GS4 than my mothers E320, HOWEVER, having been in a couple new acuras, Mercedes still does have them there. Acura still feels cheaper on the interior. One thing I definintely couldnt stand was the horrible effort in trying to replicate the black birdseye maple mercedes has in the type-S. can u say cheap?
02-04-2002, 09:30 PM
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2005 smart cabrio; 2008 Mercedes-Benz B 200
Worse than Opel?
Ouch! Most Opels are crap.
Mercedes' good name will be gone in a year or two if this poor quality and reliability continues. They had better react immediately.
Mercedes' good name will be gone in a year or two if this poor quality and reliability continues. They had better react immediately.
02-04-2002, 09:52 PM
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I'm going to move this to the General Mercedes Discussion forum.
Thanks.
Thanks.
