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Carsoft V12 error "install Acrobat Reader"

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Old 04-07-2017, 10:28 AM
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1999 SL600;1971 Citroen DS; 1973 Citroen SM 3.0; 1973 Citroen SM 2.7 EFI
Carsoft V12 error "install Acrobat Reader"

I recently purchased Carsoft V12, running on Windows 7. When I launch the program, it gives an error message "Please install Acrobat reader...!!" but I already have Acrobat reader installed on the computer.

Without Acrobat Reader integrated, I can't access the manual or the help functions, instead I get an error message "invalid procedure call or argument / 5/ stage 1"

So far user support at Carsoft has not responded.

Has anyone else had this problem and if so, how was it solved? Thanks.
Old 04-07-2017, 11:11 AM
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1999 SL600;1971 Citroen DS; 1973 Citroen SM 3.0; 1973 Citroen SM 2.7 EFI
Problem Solved:

Once I translated a web page discussing the issue in German, I discovered that Carsoft will not recognize versions of Acrobat later than about Acrobat 7.0, so if you are contemplating using Carsoft, you will need to put it on a computer that is running an outdated version of Acrobat reader.

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