Deposit refund
Thread Starter
Member
Joined: Jun 2019
Posts: 91
Likes: 13
From: SF Bay Area
2019 BMW M5
Deposit refund
Has anyone here put down a deposit and backed out of an order? I recently did this because I was told the car would arrive in September, it didn't and it was looking like December was a more realistic time and I needed a car. The contract for the deposit said:
Your security deposit may be returned back to you in accordance with state law. If requested *dealership name* may also provide a full refund in the form of a check.
However, the salesman is now dodging my calls (almost 4 weeks now) and just says the manager will get in contact with me at some point.
The contract seems pretty clear to me that it was refundable. Any ideas how to proceed? I paid with an AMEX card and called to see if they could do anything, but since it has been almost 6 months they acted like it would be a long shot so I didn't go through the process yet.
Your security deposit may be returned back to you in accordance with state law. If requested *dealership name* may also provide a full refund in the form of a check.
However, the salesman is now dodging my calls (almost 4 weeks now) and just says the manager will get in contact with me at some point.
The contract seems pretty clear to me that it was refundable. Any ideas how to proceed? I paid with an AMEX card and called to see if they could do anything, but since it has been almost 6 months they acted like it would be a long shot so I didn't go through the process yet.
Super Member
Joined: Jul 2019
Posts: 677
Likes: 126
From: South Carolina
2020 MB E450 Estate, 2019 Kia Niro Touring
My deposit on my ordered car, by credit card, was never charged; they just keep your card on file. They also told me that if I paid a deposit by check, they didn't cash it, just stapled it to the order. Sounds a little silly, as why bother with a deposit. Doesn't help from your standpoint, though. I guess I'd call specifically for the manager.
