Brand new GLE 450 quality issue customer service compensation
03-10-2021, 12:16 AM
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GLE 450
Brand new GLE 450 quality issue customer service compensation
My brand new GLE 450 which I purchase last week has damaged headliner with stitches coming out, wind issues when driving over 40mph and engine light on from the time I picked up the car. Service Center is working on fixing in meanwhile they asked me to complain to Mercedes customer care about quality issues. I did complain today and I was told an executive will call me tomorrow discuss about it. Vehicle has only done 700 miles and a week old. Should I request for a new vehicle or any kind of compensation? Does Mercedes really compensate?
