GL Class (X164) 2007-2012: GL320CDI, GL420CDI, GL450, GL550

Response from MBUSA on Options

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Old Feb 9, 2007 | 02:36 PM
  #1  
Nevada Jack's Avatar
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From: Las Vegas, NV
2011 E350 Cabriolet..White and Almond Mocha
Response from MBUSA on Options

I contacted MBUSA in regard to the ADSII availability and this is the response I received after I was not satisfied with their first answer.

Dear Mr.xxxx

Thank you for your additional inquiry; we apologize for the delay in
response.

As the distributor of Mercedes-Benz products in the United States, MBUSA
strives to offer vehicles that we feel (based on years of customer feedback
and research, market demands, and demonstrated interest in specific models)
will best meet the needs of our national consumer base. Therefore, there
may be models, features, optional equipment, colors combinations, etc that
may be offered in the European market, but not in the United States.

Mr. xxxx, customer feedback, such as yours, is always valuable to us; you
can be assured your E mails have been documented and shared with our
Product Management Teams.

Thank you again for your input, and for this opportunity to respond.

Sincerely,



Honora D.
Customer Relations Liaison
1-800-367-6372 (ext. 6307)


See my inquiry below:







Thanks for the quick response. If I could ask further...why is the
European
version of the Gl320CDI available with the ADSII off road package and the
US
version is not? I really would like the ADSII suspension features (without
the off road capability) like the ML 320 CDI but cannot understand MBUSA
limiting US buyers ability to purchase that option. I have been buying MB
automobiles for 30 years and this is not the first occurrence of such
limited US options. It is truly frustrating for the US buyer. If Audi,
BMW
or RangeRover had a diesel available now I would be in their showrooms.

A reasonable explanation and not a pre scripted response would really be
appreciated.

Jack
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Old Feb 9, 2007 | 02:55 PM
  #2  
boxboss's Avatar
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Joined: Jan 2007
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From: Land of Magnolias and Mint Juleps
Originally Posted by Nevada Jack
...after I was not satisfied with their first answer.
Are you satisfied now?
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Old Feb 9, 2007 | 03:02 PM
  #3  
Nevada Jack's Avatar
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From: Las Vegas, NV
2011 E350 Cabriolet..White and Almond Mocha
Originally Posted by boxboss
Are you satisfied now?
LOL...nothing changes....
Reply
Old Feb 9, 2007 | 06:45 PM
  #4  
sprink49's Avatar
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Joined: Nov 2005
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From: West Palm Beach
2004 S500
Jack,

Do you know if Tuscaloosa/Vance has a 'Bama delivery at the plant/VPC available?
Reply
Old Feb 9, 2007 | 06:57 PM
  #5  
Nevada Jack's Avatar
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From: Las Vegas, NV
2011 E350 Cabriolet..White and Almond Mocha
Originally Posted by sprink49
Jack,

Do you know if Tuscaloosa/Vance has a 'Bama delivery at the plant/VPC available?
They do not have factory delivery and have not have for a long period. There are plans to open factory tours soon so maybe that will also allow for the restart of factory delivery.

Here is the schedule for the Factory Tour and Museum:


Visitor Center/ Museum Hours:
Monday - Friday 8:30 am - 4:30 pm
Closed Saturdays, Sundays & Holidays

NOTE: Visitor Center Museum reopens March 5, 2007.Factory Toursresume March 6, 2007.
Reply
Old Feb 9, 2007 | 11:44 PM
  #6  
AutoSaurus's Avatar
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Joined: Nov 2001
Posts: 524
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From: MS Gulf Coast
1997 E320 Sedan
Originally Posted by sprink49
Jack,

Do you know if Tuscaloosa/Vance has a 'Bama delivery at the plant/VPC available?
The factory delivery program stopped a few years ago while the plant expansion was underway. I contacted my 'factory rep' a few months ago to find out when it would start back hoping I'd get my GL delivered this way but they didn't have a timetable yet but am glad to know it is soon to reopen.

I did it for my first ML and it was an awesome experience. More info can be found on the on the MBUSI.com website.
Reply
Old Feb 15, 2007 | 12:04 AM
  #7  
07_R & G 320's's Avatar
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From: Scottsdale, AZ
R320, GL320, E320cdi's, 500SEL Pullman
Jack - except for the axel locks, I don't really see the need for the low range etc in the off road package so far.... My Diesel really does pull VERY well from 1 mph, even uphill in snow with mud underneath. I was really surprised how well this GL did, even without the enhanced low range package.

I guess the difference is if you are trying to keep up with a H1 Hummer or just be content beating an H2. The Diesel has more than enough torque way down low. I could see it in the Gas model, as that engine doesnt have that low end grunt at all.

I am sure that they will release it one day however. There is massive demand for sure.

dave
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Old Feb 15, 2007 | 08:48 AM
  #8  
Nevada Jack's Avatar
Thread Starter
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Joined: Aug 2003
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From: Las Vegas, NV
2011 E350 Cabriolet..White and Almond Mocha
Originally Posted by 07_R & G 320's
Jack - except for the axel locks, I don't really see the need for the low range etc in the off road package so far.... My Diesel really does pull VERY well from 1 mph, even uphill in snow with mud underneath. I was really surprised how well this GL did, even without the enhanced low range package.

I guess the difference is if you are trying to keep up with a H1 Hummer or just be content beating an H2. The Diesel has more than enough torque way down low. I could see it in the Gas model, as that engine doesnt have that low end grunt at all.

I am sure that they will release it one day however. There is massive demand for sure.

dave
Thanks...I was more concerned with the ride than the take-off regarding the ADSII. From all reports the ride is fine and I am sure I will be pleased with it.
Reply
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