And the saga continues..........
MBWorld Fanatic!
Joined: Feb 2007
Posts: 2,548
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From: LA LA Land
'07 GL 450, '02 S 80 T6
Originally Posted by MomsBenz
The Rep from MBUSA is suppose to call me today with a direct contact number and of course his name. I will let him know I will be traveling 2000+ miles and that failure is NOT an option 
Thread Starter
Super Member
Joined: Apr 2008
Posts: 635
Likes: 2
From: Cali
2011 GL450
Jen-Thank you. We have a condo in Idaho for a majority of the time. I pray we don't have to visit any on our trip. If we happen to be in Montana I will use your contact there. Thanks for the name!
Jim-Thanks. I got a call back from the Rep. He said he will be reviewing my file and the mechanics notes. I am to keep him updated on the cars condition.
Oknish- I did tell the SA and GM at Walter's today that I am traveling. Trust me they will hear about it if I break down so far from home.
I also advised the regional rep of my trip plans and concerns. He said to make sure I took his number with me. I already have him programmed in my cell phone! LOL!
I got my car back today. Now it is a waiting game. They did a great job on the trailer hitch recall work. The car was detailed and looks like new. I am soooo happy to have it back as is my 3 year old who watched Sponge Bob on the way home
Jim-Thanks. I got a call back from the Rep. He said he will be reviewing my file and the mechanics notes. I am to keep him updated on the cars condition.
Oknish- I did tell the SA and GM at Walter's today that I am traveling. Trust me they will hear about it if I break down so far from home.
I also advised the regional rep of my trip plans and concerns. He said to make sure I took his number with me. I already have him programmed in my cell phone! LOL!I got my car back today. Now it is a waiting game. They did a great job on the trailer hitch recall work. The car was detailed and looks like new. I am soooo happy to have it back as is my 3 year old who watched Sponge Bob on the way home
Last edited by MomsBenz; Jul 8, 2008 at 11:22 PM.
Thread Starter
Super Member
Joined: Apr 2008
Posts: 635
Likes: 2
From: Cali
2011 GL450
MBWorld Fanatic!
Joined: Feb 2004
Posts: 5,143
Likes: 1
From: South Orange County, CA
4 wheels
The weather is horrible. Its currently monsoon season here so its very humid and wet as a result. Luckily I have AC and all the creature comforts in the S550 and my apartment (flat) here in Mumbai.
The grand opening has been pushed back as I wasn't please with the staffing we had at the hotel, and has since been pushed back another week or so. IHG and I felt this was the best thing to do. I am thrilled my wife is coming with the girls though haha. I can't seem to leave them for trips this long.
Do let me know how the GL treats you now and don't hesitate to ask anyone of us here to step in and get the ball rolling towards a new GL. I just found out our new GL550 has made it to production and should be here as soon as MBUSA releases them.
Thread Starter
Super Member
Joined: Apr 2008
Posts: 635
Likes: 2
From: Cali
2011 GL450
Kaila,
The weather is horrible. Its currently monsoon season here so its very humid and wet as a result. Luckily I have AC and all the creature comforts in the S550 and my apartment (flat) here in Mumbai.
The grand opening has been pushed back as I wasn't please with the staffing we had at the hotel, and has since been pushed back another week or so. IHG and I felt this was the best thing to do. I am thrilled my wife is coming with the girls though haha. I can't seem to leave them for trips this long.
Do let me know how the GL treats you now and don't hesitate to ask anyone of us here to step in and get the ball rolling towards a new GL. I just found out our new GL550 has made it to production and should be here as soon as MBUSA releases them.
The weather is horrible. Its currently monsoon season here so its very humid and wet as a result. Luckily I have AC and all the creature comforts in the S550 and my apartment (flat) here in Mumbai.
The grand opening has been pushed back as I wasn't please with the staffing we had at the hotel, and has since been pushed back another week or so. IHG and I felt this was the best thing to do. I am thrilled my wife is coming with the girls though haha. I can't seem to leave them for trips this long.
Do let me know how the GL treats you now and don't hesitate to ask anyone of us here to step in and get the ball rolling towards a new GL. I just found out our new GL550 has made it to production and should be here as soon as MBUSA releases them.
Can't wait to see pics of the new GL550. When is the estimated release date?
I will definitely ask for help if it acts up again. I am thinking it needs to go back in to have the rear hatch adjusted. It seems to go down nice and slow and then the last 6 inches or so it just slams shut. I don't remember it doing this before. My friend has the same car, I am going to go over and take a look at hers and see if it is acting like mine. (Geez, my car is gone a week and I already forgot what is normal
)Thanks again! Keep in touch from Mumbai
Senior Member
Joined: Feb 2007
Posts: 292
Likes: 1
From: Las Vegas, NV
GL450 (Alabaster White/Black Interior)
Kaila,
My hatch does the same thing sometimes (i.e. slams shut). It should go down to almost closed and then the close assist should do the rest. There is a technical service bulletin on this hatch/liftgate not working properly and a few people on this forum have had this problem.
My hatch works properly about 60 to 70 percent of the time and my dealer could not get it to do it so they did not fix anything the last time I took it in.
Good luck with your trip........
Jeff
My hatch does the same thing sometimes (i.e. slams shut). It should go down to almost closed and then the close assist should do the rest. There is a technical service bulletin on this hatch/liftgate not working properly and a few people on this forum have had this problem.
My hatch works properly about 60 to 70 percent of the time and my dealer could not get it to do it so they did not fix anything the last time I took it in.
Good luck with your trip........
Jeff
Thread Starter
Super Member
Joined: Apr 2008
Posts: 635
Likes: 2
From: Cali
2011 GL450
Kaila,
My hatch does the same thing sometimes (i.e. slams shut). It should go down to almost closed and then the close assist should do the rest. There is a technical service bulletin on this hatch/liftgate not working properly and a few people on this forum have had this problem.
My hatch works properly about 60 to 70 percent of the time and my dealer could not get it to do it so they did not fix anything the last time I took it in.
Good luck with your trip........
Jeff
My hatch does the same thing sometimes (i.e. slams shut). It should go down to almost closed and then the close assist should do the rest. There is a technical service bulletin on this hatch/liftgate not working properly and a few people on this forum have had this problem.
My hatch works properly about 60 to 70 percent of the time and my dealer could not get it to do it so they did not fix anything the last time I took it in.
Good luck with your trip........
Jeff
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Senior Member
Joined: Feb 2007
Posts: 292
Likes: 1
From: Las Vegas, NV
GL450 (Alabaster White/Black Interior)
From what I am told, the fix can be as simple as resetting something in the computer but can be alot more........
Thread Starter
Super Member
Joined: Apr 2008
Posts: 635
Likes: 2
From: Cali
2011 GL450
