GL Class (X166) 2013-2015 after facelift became GLS (X166)

First problem at 6k miles - soft close

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Old May 14, 2013 | 08:39 AM
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2013 GL450
First problem at 6k miles - soft close

Still loving it but the passenger side door no longer soft closes. I've read the threads on this issue (doesn't seem widespread relative to the rear door latch issue). Hoping its an easy fix. Anyone else have experience with this?
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Old May 14, 2013 | 05:59 PM
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2013 GL450 (traded for 2015 Escalade), 2012 Corvette, 2014 Ford Fusion, Previous: 2007 GL450, 2011
Originally Posted by 2013 GL450
Still loving it but the passenger side door no longer soft closes. I've read the threads on this issue (doesn't seem widespread relative to the rear door latch issue). Hoping its an easy fix. Anyone else have experience with this?

5k on mine and no problems yet...
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Old May 14, 2013 | 07:07 PM
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A gaggle of MB's
If you have a 2013 GL450 - most likely all it will need is dealer system/online reset - if something "trip" the security/anti-jam/safety feature - then soft close will be offline on that door until dealer/reset/no-charge
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Old May 25, 2013 | 09:32 PM
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turns out some parts need to be replaced. one part needs to come from out of the country. still covered under warranty so no charge.
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Old Mar 23, 2015 | 12:13 AM
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GL550
Originally Posted by 2013 GL450
turns out some parts need to be replaced. one part needs to come from out of the country. still covered under warranty so no charge.
Did they fix the problem?
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Old Mar 23, 2015 | 11:06 AM
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2015 Ram 2500, former 2013 GL350, 2007 GL450
This is the only problem I've had on my 2013 GL350. I have 37K on mine now. Mine happened within the 1st year, they replaced the soft close motor, no issues since.
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